Jobs in the United States

25+ jobs

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Guest Services Asscociate II
Emory Healthcare
Atlanta, GA
1.Knowledge of electronic medical record and scheduling systems
Added just now
TC
Cafe/Bakery Assistant Manager
The Cambridge School of Culinary Arts
Cambridge, MA
- $25 to $27 USD / hour
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Work Based Learning Program Data Center Operations Technician
Amazon Data Services, Inc.
Fairless Hills, PA
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Patient Arrival Specialist
Emory Healthcare
Atlanta, GA
Basic digital literacy and the ability to navigate computer systems and software applications.
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Imaging Manager, MRI - Inpatient
The Ohio State University
United States
…Imaging Technologist. Preferred experience with EMR, timekeeping systems, and imaging informatics systems. Preferred working knowledge of Microsoft Word and other Microsoft…
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Journeyperson PLT
Aecon
MB, CA
The Journeyman PLT will be responsible for installing and maintaining overhead, underground, transmission, and distribution systems.
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MC
Trauma Registrar (Remote) -PT - Level 3 and 4
MRO Corporation
Remote, United States
- $27 to $32 USD / hour
Navigate new technical systems: electronic medical records (EMR) and registry/case entry tools; use team resources to troubleshoot technical issues with systems and applications with a…
Added just now
MC
Trauma Registrar (Remote) - FT-Level 3 and 4
MRO Corporation
Remote, United States
- $27 to $32 USD / hour
Navigate new technical systems: electronic medical records (EMR) and registry/case entry tools; use team resources to troubleshoot technical issues with systems and applications with a…
Added just now
MC
Trauma Registrar-PT- Level 1
MRO Corporation
Remote, United States
- $32 to $35 USD / hour
Navigate new technical systems: electronic medical records (EMR) and registry/case entry tools; use team resources to troubleshoot technical issues with systems and applications with a…
Added just now
IT Multi-Discipline Senior Specialist - Government Resource Center
The Ohio State University
United States
…position serves as the application owner for all computing systems and as a technical lead responsible for ensuring the stability, security, and performance of these…
Added just now
MC
Trauma Registrar-FT-Level 2
MRO Corporation
Remote, United States
- $27 to $32 USD / hour
Navigate new technical systems: electronic medical records (EMR) and registry/case entry tools; use team resources to troubleshoot technical issues with systems and applications with a…
Added 1 min ago
MC
Clinical Data Quality Specialist - CMS
MRO Corporation
Remote, United States
- $33 to $36 USD / hour
Exposure to multiple patient medical record systems (EMRs) and clinical databases.
Added 1 min ago
MC
Clinical Data Quality Specialist - GWTG
MRO Corporation
Remote, United States
- $33 to $36 USD / hour
Exposure to multiple patient medical record systems (EMRs) and clinical databases.
Added 2 mins ago
Cashier
Country Critters Veterinary Clinic
Cape Girardeau, MO
Use POS systems, computers, telephones, and other office equipment.
Added 2 mins ago
DT
Strength and Conditioning Coach
D1 Training - Centennial Hills
Las Vegas, NV
- $22 to $27 USD / hour
We combine expert coaching, proven training systems, and a high-energy environment to help every athlete improve performance, build confidence, and reach their goals.
Added 2 mins ago
Firearms Associate
Country Critters Veterinary Clinic
Heath, OH
Ability to use POS systems, computers, and retail technology.
Added 2 mins ago
CU
Director of Human Resources
Concordia University, Chicago
River Forest, IL
- $100,000 to $122,000 USD / year
Continually monitors HR operations and determines appropriate technology systems and support
Added 2 mins ago
Cashier
Country Critters Veterinary Clinic
Heath, OH
Use POS systems, computers, telephones, and other office equipment.
Added 2 mins ago
Sales Consultant
Country Critters Veterinary Clinic
Butler, PA
Process sales, special orders, returns, and other transactions using POS and store systems.
Added 2 mins ago
Representative, Health Plan Provider Relations - Boise, ID / Spokane, WA
Molina Talent Acquisition
Boise, ID · Coeur d'Alene, ID · Spokane, WA
…provider offices, including large multispecialty groups or health systems, executive level decision makers, association meetings, and joint operating committees…
Added 2 mins ago
Dean of the College of Education and Human Development
UMS
Orono, ME
…education; and reinforcing relationships with schools, healthcare systems, community organizations, industry, and other stakeholders. The Dean will also play a pivotal role in implementing…
Added 3 mins ago
Business Analyst- Payment Integrity/Claims & Coding (REMOTE)
Molina Talent Acquisition
United States
Working knowledge of healthcare claims, medical billing, reimbursement methodologies, and coding systems including CPT, HCPCS, ICD-10, revenue codes, modifiers, and claim types.
Added 4 mins ago
Senior Manager - Training & Quality Assurance
Dow Jones & Company, Inc.
United States
Lead the expansion of web-based, self-paced learning for onboarding and ongoing uptraining, combining it with live instruction, systems practice, and shadowing where appropriate.
Added 4 mins ago
Event Operations Coordinator
OPIS LLC
United States
Event Technology: Develop expertise in event technology platforms, including registration systems, event websites, mobile apps, onsite registration equipment, and attendee engagement tools.
Added 4 mins ago
FC
Care Manager - Home Safe
Family Connections, Inc.
East Orange, NJ
- $47,320 USD / year
Collaboration: Work seamlessly with various service systems to maximize resources and support for our clients.

BrightKey, Inc

Call Center Representative

Annapolis Junction, MD, United States

$18 to $20 USD / hour

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Job details

Pay: $18 to $20 USD / hour
Apply by: Feb 3, 2027
Posting language: English
Posted: Nov 5, 2026

Original job description

BrightKey represents world-class organizations. Join our dynamic team as a Call Center Representative, where you will play a vital role in delivering exceptional customer service and support. BrightKey serves various non-profit and professional services customers and their members. In this position, you will be the voice of our company, assisting customers with inquiries, resolving issues, and ensuring a seamless experience.

Schedule, Benefits, & Compensation:

Starting Pay Rate: $18.00 - $20.00 per hour
Schedule: Monday – Friday, First Shift (8:00am - 5:00pm)
Location: Annapolis Junction, MD (onsite)
Medical, Dental, & Vision Insurance
Participation in company 401k program
Paid Time off and 10 paid holidays

What BrightKey Offers:

Stability: over 30 successful years in business
Opportunity for Growth: BrightKey has multiple lines of business with a wide array of career paths available and offers professional development opportunities
Positive Work Environment: high level of employee engagement and a work/life balance through set schedules, no nights or weekends required (unless otherwise noted)
Benefits: a variety of medical insurance plans plus paid holidays and time off, and a 401k retirement program

Ideal Experience to Have:

Experience in a professional call center environment
Excellent customer service skills
Ability to provide consistent, professional and courteous communications with individuals over the phone, email and via chat services.
Proficiency with Microsoft Word and Excel

Key Responsibilities of the Call Center Representative:

Serve as the first point of contact for members, handling inbound and outbound calls, emails, and chat inquiries.
Assist members with account management tasks, including updating contact information, processing membership renewals, and resolving billing issues.
Troubleshoot and resolve member concerns promptly, escalating complex issues to the appropriate team as necessary.
Asist customers with reporting services that can include data reporting, financial/budget reporting or other information gathering.
Maintain detailed and accurate records of member interactions in the customer relationship management (CRM) system.
Proactively identify opportunities to enhance the member experience and share feedback with the team.
Ensure compliance with organizational policies, privacy standards, and service level agreements.
Document all customer interactions and update records accurately in the database.
Collaborate with team members to ensure a seamless customer experience.
Identify and escalate priority issues to the appropriate team members or departments.

Qualifications for the Call Center Representative Position:

High school diploma or equivalent; associate or bachelor’s degree preferred.
Prior experience as a professional Call Center Representative, two or more years preferred.
Excellent verbal and written communication skills.
Strong problem-solving abilities and attention to detail.
Ability to handle a high volume of calls and emails with professionalism and efficiency.
Proficient in using computer systems and software applications including MS Office (Outlook and Excel).
Compassionate and empathetic, with a genuine desire to help others.
Ability to work independently and as part of a team.
Flexible and adaptable to changing priorities and tasks.

BrightKey is dedicated to being an organization where all employees are treated with dignity and respect. We expect all our employees to maintain a workplace free from harassment and discrimination. Our focus is on merit-based standards in all hiring, promoting, performance evaluations and employment decisions. We strive to be a workplace where individuals of all backgrounds can succeed and thrive, regardless of race, religion, national origin, gender, sexual orientation, age, marital status, veteran, or disability status.

CSP-110526 Call Center Representative Customer Service Call Center

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More about this job

Skills

Microsoft Word
Microsoft Excel
Communication skills
Problem solving
Attention to detail
Microsoft Office
Microsoft Outlook
Work independently
Adaptability
Customer service

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