Jobs in the United States

25+ jobs

Save this search

Added 4 mins ago
B
Administrative Support Specialist
BNH
Dayton / Wright-Patterson AFB, OH
- $34.22 to $45.62 USD / hour
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within…
Added 6 mins ago
NY
Administrative Assistant
New York State Psychiatry Institute
New York, NY
- $65,000 to $67,547 USD / year
The Research Foundation for Mental Hygiene is seeking a qualified candidate to fill a full-time Administrative Assistant position. The Administrative Assistant will provide essential office…
Added 6 mins ago
Customer service associate
Dollar Tree
Marietta, GA
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let’s create an…
Added 6 mins ago
Customer Service
Dollar Tree
Jackson, MS
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let’s create an…
Added 7 mins ago
AE
Patient Services Associate - Cardiology (Montgomery County) - Full-time/Days
Albert Einstein Medical Center
Montgomery County, PA
- Full-time
The Patient Services Associate (PSA) II enhances the patient/customer experience by courteously and professionally processing arrival and departure activities associated with visits to the…
Added 9 mins ago
Dental Assistant
French Consulting
Everett, WA
Certified in radiography as required by 42 CFR Part 75. All training must have included a course in radiation physics; radiation biology; radiation health, safety, and protection; X-ray…
Added 11 mins ago
Research Technician I
Duke Careers
Durham, NC
This position is part-time and expected to work 19.9 hours per week. This part-time position is not benefit-eligible and will continue subject to funding.
Added 15 mins ago
Lead Certified Surgical Tech 4
Paulding Medical Center, Inc.
Hiram, GA
…equipment required for procedures. Acts as a liaison with sterile processing department. Expert level clinical skill, knowledge, and disposition to mentor, precept or train in various…
Added 20 mins ago
Service Associate - Series 7 & 63 Required
Raymond James Financial Services, Inc.
Remote, United States
…that of most Raymond James branches. As a licensed Service Associate, you will play a crucial role in our branch, serving as the initial point of contact for our clients. Your expertise in…
Added 20 mins ago
RJ
Part-time Client Service Associate (Newport Beach, CA)
Raymond James & Associates, Inc.
Newport Beach, CA
- Part-time
…industry, Raymond James is seeking a dynamic Client Service Associate who is a motivated, detail oriented and creative problem solver to join our growing team. This essential role helps to…
Added 26 mins ago
Member Services Officer
State Employees' Credit Union
United States
The Member Services Officer possesses all the essential knowledge of an Associate Member Services Officer. MSOs exhibit the ability to perform account maintenance, open all account types,…
Added 26 mins ago
BI
Call Center Representative
BrightKey, Inc
Annapolis Junction, MD
- $18 to $20 USD / hour
Benefits: a variety of medical insurance plans plus paid holidays and time off, and a 401k retirement program
Added 29 mins ago
Inventory Lead
Ayr Wellness
Goshen, OH
At Ayr, our strength lies in our people. We’re re-imagining how we work across every part of our business, and we’re looking for builders and doers to roll up their sleeves and help shape…
Added 30 mins ago
Medical Office Associate I, Per Diem, Days, 9am-5pm, AMG Multispecialty,Cedar Knolls, NJ
Atlantic Health System
Morristown, NJ · Bridgewater, NJ · Summit, NJ · West Orange, NJ
Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members)
Added 30 mins ago
AH
Supervisor, Clinical Laboratory, Pathology, Full Time Days, Summit, NJ
Atlantic Health System
Summit, NJ
- Full-time
Under the supervision of the Laboratory Manager, the Supervisor oversees specimen processing, test performance, and result reporting. The role supports patient safety, workflow efficiency,…
Added 30 mins ago
ER
Senior Patient Access Specialist -3rd Shift
Ensemble RCM LLC
Fairfield, OH
- $18.65 to $19.9 USD / hour
…be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the…
Added 30 mins ago
Medical Laboratory Scientist, Per Diem, Microbiology, ACL, Morristown, NJ
Atlantic Health System
Morristown, NJ
Specimen Processing and Accessioning: Evaluates specimens and test orders for acceptability and accepts or rejects according to established guidelines.
Added 30 mins ago
Public Benefit Specialist
Ensemble RCM LLC
Lewiston, ME
Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off,…
Added 30 mins ago
Public Benefit Specialist
Ensemble RCM LLC
Greenville, SC
Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off,…
Added 30 mins ago
Patient Access Specialist
Ensemble RCM LLC
Cincinnati, OH
Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off,…
Added 30 mins ago
ER
Patient Access Associate Specialist
Ensemble RCM LLC
Mason, OH
- $17 to $18.15 USD / hour
Schedule: Part Time 7pm-11pm (weekend rotation required)
Added 31 mins ago
AH
Anatomic Pathology Technologist- Full time Days- Adena Laboratory
Adena Health
Chillicothe, OH
- Full-time
At Adena Health, our Allied Health professionals are part of close-knit, collaborative teams where your expertise is trusted, your voice is heard, and your impact is felt in real time.…
Added 31 mins ago
Accounts Payable Assistant - TOC - HSV
Huntsville Hospital Health System
Huntsville, AL
…daily accounting operations by ensuring the accurate and timely processing of vendor invoices and payments. Key responsibilities include reviewing and coding invoices, verifying supporting…
Added 42 mins ago
Deli Clerk
Albertsons Companies
MARYSVILLE, WA · Marysville, WA
Organization & Time Management: Managing multiple tasks while maintaining workflow and service speed
Added 51 mins ago
Retail Sales Support-SUNSET PLAZA
Bath & Body Works
Norfolk, NE
At Bath & Body Works, we believe everybody deserves to feel good. When you join us, you're part of more than an iconic fragrance and personal care brand - you become part of Gingham Nation,…

BrightKey, Inc

Call Center Representative

Annapolis Junction, MD, United States

$18 to $20 USD / hour

Apply About employer

Applications open in a new tab.

Job details

Pay: $18 to $20 USD / hour
Apply by: Feb 3, 2027
Posting language: English
Posted: Nov 5, 2026

Original job description

BrightKey represents world-class organizations. Join our dynamic team as a Call Center Representative, where you will play a vital role in delivering exceptional customer service and support. BrightKey serves various non-profit and professional services customers and their members. In this position, you will be the voice of our company, assisting customers with inquiries, resolving issues, and ensuring a seamless experience.

Schedule, Benefits, & Compensation:

Starting Pay Rate: $18.00 - $20.00 per hour
Schedule: Monday – Friday, First Shift (8:00am - 5:00pm)
Location: Annapolis Junction, MD (onsite)
Medical, Dental, & Vision Insurance
Participation in company 401k program
Paid Time off and 10 paid holidays

What BrightKey Offers:

Stability: over 30 successful years in business
Opportunity for Growth: BrightKey has multiple lines of business with a wide array of career paths available and offers professional development opportunities
Positive Work Environment: high level of employee engagement and a work/life balance through set schedules, no nights or weekends required (unless otherwise noted)
Benefits: a variety of medical insurance plans plus paid holidays and time off, and a 401k retirement program

Ideal Experience to Have:

Experience in a professional call center environment
Excellent customer service skills
Ability to provide consistent, professional and courteous communications with individuals over the phone, email and via chat services.
Proficiency with Microsoft Word and Excel

Key Responsibilities of the Call Center Representative:

Serve as the first point of contact for members, handling inbound and outbound calls, emails, and chat inquiries.
Assist members with account management tasks, including updating contact information, processing membership renewals, and resolving billing issues.
Troubleshoot and resolve member concerns promptly, escalating complex issues to the appropriate team as necessary.
Asist customers with reporting services that can include data reporting, financial/budget reporting or other information gathering.
Maintain detailed and accurate records of member interactions in the customer relationship management (CRM) system.
Proactively identify opportunities to enhance the member experience and share feedback with the team.
Ensure compliance with organizational policies, privacy standards, and service level agreements.
Document all customer interactions and update records accurately in the database.
Collaborate with team members to ensure a seamless customer experience.
Identify and escalate priority issues to the appropriate team members or departments.

Qualifications for the Call Center Representative Position:

High school diploma or equivalent; associate or bachelor’s degree preferred.
Prior experience as a professional Call Center Representative, two or more years preferred.
Excellent verbal and written communication skills.
Strong problem-solving abilities and attention to detail.
Ability to handle a high volume of calls and emails with professionalism and efficiency.
Proficient in using computer systems and software applications including MS Office (Outlook and Excel).
Compassionate and empathetic, with a genuine desire to help others.
Ability to work independently and as part of a team.
Flexible and adaptable to changing priorities and tasks.

BrightKey is dedicated to being an organization where all employees are treated with dignity and respect. We expect all our employees to maintain a workplace free from harassment and discrimination. Our focus is on merit-based standards in all hiring, promoting, performance evaluations and employment decisions. We strive to be a workplace where individuals of all backgrounds can succeed and thrive, regardless of race, religion, national origin, gender, sexual orientation, age, marital status, veteran, or disability status.

CSP-110526 Call Center Representative Customer Service Call Center

Apply About employer

More about this job

Skills

Microsoft Word
Microsoft Excel
Communication skills
Problem solving
Attention to detail
Microsoft Office
Microsoft Outlook
Work independently
Adaptability
Customer service

Report this job