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Help Desk Operations Manager
Secur-Serv
Remote, United States
The Help Desk Operations Manager is responsible for quality and customer experience with our Managed IT Help Desk. The role requires management of support tickets, workflows and team…
Added 2 mins ago
Commercial General Manager in Training - North Texas
Massey Services, Inc.
Dallas, TX
…based path to increased responsibility. Success as a General Manager in Training provides opportunity for operations management and business unit management in a growing company that…
Added 2 mins ago
Lead Digital Product Manager
B10 Wells Fargo Bank, N. A.
CHARLOTTE, NC · COLUMBUS, OH
Wells Fargo is seeking a Lead Digital Product Manager (L2 Product Area Owner) within Branch Systems & Transformation Technology, part of Consumer Technology. Learn more about the career…
Added 3 mins ago
Security Manager, Global Corporate Security
Amazon.com Services LLC
Sunnyvale, CA
The Security Manager is responsible for implementation of all elements of the Corporate Security program at all Amazon corporate locations in their area of responsibility. The Security…
Added 3 mins ago
CC
General Manager (Bilingual)
Community Choice Financial Family of Brands
Calhoun, GA
- $19.25 USD / hour
As a General Manager (GM), you’ll provide reliable financial solutions to help customers manage everyday challenges. As the driving force behind the store’s success, you’ll manage daily…
Added 3 mins ago
CC
General Manager
Community Choice Financial Family of Brands
Kennesaw, GA
- $19.25 USD / hour
As a General Manager (GM), you’ll provide reliable financial solutions to help customers manage everyday challenges. As the driving force behind the store’s success, you’ll manage daily…
Added 3 mins ago
CC
General Manager
Community Choice Financial Family of Brands
Norcross, GA
- $19.25 USD / hour
As a General Manager (GM), you’ll provide reliable financial solutions to help customers manage everyday challenges. As the driving force behind the store’s success, you’ll manage daily…
Added 3 mins ago
Territory Manager
Vestis
Lawrence, MA
The Territory Manager has responsibility of an assigned service territory with direct supervision of route representatives. Responsible for Territory service safety and results, including…
Added 3 mins ago
Senior Project / Program Manager - Talent Acquisition & Onboarding Transformation
Randstad USA
Durham, NC
We are seeking an experienced, hands-on Senior Project / Program Manager to lead a targeted, high-impact initiative aimed at optimizing enterprise hiring and employee onboarding workflows.
Added 3 mins ago
GM
Assistant Community Manager- The Graham
Greystar Management Services, LLC
Rochester Hills, MI
- $24 to $26 USD / hour
This role supports and assists the Community Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks,…
Added 3 mins ago
Community Manager - The Monroe
Greystar Management Services, LLC
Nashville, TN
This role manages the day-to-day operations of an assigned property including managing the team members, daily activities, and resources of the property to achieve established budgeted…
Added 3 mins ago
GM
Assistant Community Manager - Aventura Dunwoody
Greystar Management Services, LLC
Sandy Springs, GA
- $25 to $27 USD / hour
This role supports and assists the Community Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks,…
Added 3 mins ago
RC
Restaurant Zone Manager
Raising Cane's
Chillicothe, OH
- $18 to $18.75 USD / hour
The Restaurant Zone Manager is responsible for supporting the Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Cane’s standards and culture in management…
Added 4 mins ago
CH
Pharmacy Technician
CVS Health
Olney, IL
- $16 to $24 USD / hour
Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State’s…
Added 4 mins ago
Quality Control Inspector Supervisor
Arterex
Mansfield, MA
Provide quality assurance support to the assigned program and/or area to ensure that all
Added 5 mins ago
CC
General Manager
Community Choice Financial Family of Brands
Kennesaw, GA
- $19.25 USD / hour
As a General Manager (GM), you’ll provide reliable financial solutions to help customers manage everyday challenges. As the driving force behind the store’s success, you’ll manage daily…
Added 5 mins ago
CC
General Manager (Bilingual)
Community Choice Financial Family of Brands
Calhoun, GA
- $19.25 USD / hour
As a General Manager (GM), you’ll provide reliable financial solutions to help customers manage everyday challenges. As the driving force behind the store’s success, you’ll manage daily…
Added 5 mins ago
L
Sous Chef
Loretto
Jamesville, NY
- $22.88 to $24.5 USD / hour
Helps in updating and refining policy and procedure manuals for cooking staff to improve operations and quality of service.
Added 5 mins ago
L
Food Distributor
Loretto
Syracuse, NY
- $19.47 to $19.81 USD / hour
Training and monitoring by Commissary Manager
Added 5 mins ago
CC
Child Nutrition Assistant (Full-Time) @ Hudson Elementary
Caldwell County Schools
Lenoir, NC
- Full-time
Under general supervision, responsible for assisting the manager in oversight of kitchen operations to ensure that students are served nutritious and attractive meals in a clean and caring…
Added 5 mins ago
CC
School Nutrition Warehouse Manager
Caswell County Schools
Yanceyville, NC
- $16.61 to $19.64 USD / hour
The School Nutrition Warehouse Manager performs work involving receiving, storing, inventorying, and issuing materials and supplies for a central storage warehouse having a large volume of…
Added 5 mins ago
Manager, Application Servicing
Miami, FL
The Manager, Application Servicing, leads the day-to-day operations of the loan application pipeline, from initial receipt through submission to underwriting and final approval or decline.…
Added 5 mins ago
Oncology Nurse Case Manager - Remote
Evernorth Sales Operations, Inc.
Remote, United States
The RN Case Manager plays a critical role in delivering Cigna’s whole‑person health strategy by serving as a trusted advocate and clinical partner for customers, families, and caregivers.…
Added 6 mins ago
A
Service Manager
Actalent
Valley City, OH
- $52 to $72 USD / hour
Job Title: Service ManagerJob DescriptionThe Service Manager is responsible for overseeing the profitability and operations of the service group. This role includes supporting and mentoring…
Added 6 mins ago
A
Production Manager
Actalent
Panama City, FL
- $120,000 to $150,000 USD / year
Job Title: Production ManagerJob DescriptionThe Production Manager is responsible for overseeing the daily operations of the mill, ensuring maximum throughput and yield while maintaining…

Bridgestone Retail Operations, LLC.

Service Manager

United States

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to Serve Society with Superior Quality. We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. So, show us what you are made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need.

Job Category

Retail

Position Summary Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers. You'll also select, coach, lead, train and supervise vehicle technicians while assisting with the purchase of parts, materials and equipment.

Sign-on bonus of $2,000 (for first-time hires)Pay Range: $21.85 - $34.14

Bridgestone is committed to fair and lawful compensation practices. All employees receive pay that meets or exceeds the applicable minimum wage requirements. ___

Responsibilities

Assign and schedule work duties to auto service staff according to individual skill level.
Serve all automotive service needs of customers.
Oversee the hiring and training of an effective auto service team.
Ensure high teammate retention.
Maintain compliance with quality standards.
Ensure exceptional customer satisfaction and retention by effectively managing all aspects of customer interactions, including proactive communication, issue resolution, and follow-up.
Serve as the primary point of contact for customer inquiries, feedback, and concerns, utilizing strong interpersonal skills and automotive expertise to foster long-term relationships and loyalty.
Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company policies and standards. Use this expertise to enhance efficiency and ensure seamless store operations.
Drive sales through proactive customer interactions, thorough vehicle inspections, and facilitation of communication between the back and front of the shop.
Provide valuable insights to the front of the shop to facilitate product and service sales, optimizing revenue generation.

Minimum Qualifications

High School Diploma or equivalent.
4 years of auto service technical experience.
1 year of service manager or service writer experience.
Problem solving - customer complaints.
Aptitude to manage inventory, scheduling, equipment maintenance, etc.
Capacity to lead and coach others.
Teammate and customer/communication skills.
Ability to recruit and select technicians successfully according to store requirements.
Willingness to continue education and remain current in automotive repair issues.
Must have valid automotive driver's license at all times in order to test drive customer's vehicles.

PREFERRED QUALIFICATIONS

2 year degree or equivalent.

OUR CREW KNOWS BENEFITS

Medical, Dental and Vision – Starting day 1 for all our teammates
Paid vacation and holidays
On-the-job training and company-funded ASE certifications
Flexible work schedule
401(k) match
On demand pay (daily pay) program available

OUR VALUES GIVE BACK TO YOU

Professional Development: No matter where you’re at in your career, we’ve got the resources to help you level up.
Community Involvement: We pride ourselves on working with our local communities and giving back where we can.
Integrity & Teamwork: Part of what makes our teams different is our drive to do things right, always, together.

At Bridgestone, you are Free to Be

We believe people can only provide superior service and quality to others when they feel safe bringing their chosen version of themselves to work. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. So, show us what you are made of, because who you are is what we need.

What we offer

At Bridgestone, what really matters is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to “Serve Society with Superior Quality”, for that, we offer you more than just a competitive compensation; we will provide you:

A supportive and engaging onboarding experience to ensure a smooth transition into our team.
The opportunity to develop and grow, through training and regular mentorship.
Corporate Social Responsibility activities.
A truly global, dynamic and challenging work environment.
Agility and work/life effectiveness and your long-term well-being.
An effective and inclusive team.

Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider all individuals for employment based on their unique merit and without regard to age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Employment Eligibility If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.

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