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Breaking Ground

Case Manager, LINK

Brooklyn, NY, United States

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Job details

Posting language: English
Posted: Sep 11, 2026

Original job description

ABOUT US: - We believe that everyone deserves a home!

Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. Supportive housing - affordable housing paired with services designed to help people maintain their homes for the long-term - is widely recognized as a proven and cost-effective solution to chronic homelessness.

But we didn't stop at providing housing. Breaking Ground's programs and services help people experiencing street homelessness - especially those who have been on the streets the longest - to come indoors. Through our Street to Home outreach program and transitional housing resources, we help people get, and stay, on the path to a permanent home.

Reporting to the Social Services Supervisor, the Case Manager, Connect to Care provides outreach and case management services to people experiencing homelessness, some with mental illness and/or substance use disorders, in order to assist the individual in the transition to permanent housing.

This position has a 35-hour work week.

ESSENTIAL DUTIES:

Provide direct services to a caseload of clients, including conducting necessary assessments, benefits assistance, and other services necessary to support the client in achieving housing and recovery goals, Conduct psychosocial evaluations
Connect clients to psychiatric services
Connect clients to medical treatment and substance use treatment facilities when applicable
Obtain identification, public benefits, and other applicable income sources for clients
Meet weekly with clients to assess needs, encourage harm reduction, and develop service plans
Prepare all documentation for housing applications
Assist and counsel clients in the process of obtaining permanent housing
Maintain record keeping in compliance with agency standards as well as those of City and State agencies Intervene in crisis situations
Escort clients to appointments when needed
Upon training, provide assistance with self-administration of medication consistent with Breaking Ground's policies and procedures
Performs other related duties as assigned

MINIMUM QUALIFICATIONS:

Bachelor’s Degree or equivalent work experience
Two years of experience working with homeless adults
Experience with harm reduction and motivational interviewing techniques strongly preferred
Valid NY, NJ, CT, or PA driver’s license with a good driving record, as defined by Breaking Ground is preferred
Excellent computer skills, including proficiency in Microsoft Word and Excel and the ability to learn new programs

EOE/M/F/Vet/Disabled

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