Fraud Specialist

Bravera is hiring for a Fraud Specialist. Position can be located in Fargo, ND, Dickinson, ND, Minot, ND or Mandan, ND (Mandan, ND is preferred). Bravera is an employee- and director-owned company that is committed to helping our employees forge a new path in their career. We work together to drive continuous improvement which enhances the customers experience and keeps our organization moving forward.

This position performs fraud-related risk management duties for overall Enterprise Risk Management. The primary responsibilities include detecting, monitoring, and preventing fraudulent customer activity.

Duties and Responsibilities

• Responsible for the investigation and research of fraudulent, illegal or improper activities by internal or external means, and the prevention and recovery of losses sustained by such activities. This includes, check/ACH/wire/deposit/internet banking/mobile banking/loan/employee fraud, check kiting, elder abuse, identity theft, online account takeover, or any means used to defraud Bravera.
• Responsible for monitoring customer transactions to detect suspicious financial activity, and issuing alerts/fraud notices. Escalate fraudulent activity to additional departments as needed.
• Gather necessary documents to develop a case file within fraud software platform. Investigative work requires attention to detail, clear documentation and problem resolution. Assist entities with fraud case and document within fraud software.
• Assist in examinations and internal/external audit requests.
• Responsible for taking appropriate action to revoke services based on policy/procedure to prevent continued fraudulent activity and fraud losses.
• Work to assure the fraudulent activity has minimal impact on the customer and organization.
• Contribute to the development and implementation on fraud prevention efforts to mitigate future risk.
• Develop, maintain and implement policies and procedures to detect and prevent fraudulent activity. Maintain working knowledge of fraud prevention guidelines and regulatory/policy requirements.
• Educate employees and customers to identify and respond to potential fraudulent situations.
• Acts as liaison to local, state, federal law enforcement agencies.
• Prepare various reports for management to update status on fraud program and activity.
• Earn and maintain the respect and trust of people. Display honesty, integrity, and morality.
• Responsible to promote a positive and collaborative environment that supports teamwork and excellent customer service throughout the organization.
• Contribute to the overall success of the organization by leveraging opportunities as they relate to all entities of Bravera Holdings Corp.
• Must maintain a high level of confidentiality and professionalism regarding all employee and customer issues and information.
• The employee will adhere to all rules and regulations, including but not limited to the requirements of the Bank Secrecy Act. In addition, the employee will be proactive in the prevention of illegal activities, will vigilantly look for activities that may constitute any type of fraud including money laundering, and will report any suspicious activity to the BSA Officer.

Additional Responsibilities

• Data gathering for information security monitoring.
• Assist Information Security Officer with access control review and various projects as needed.
• Assist BSA Officer with High Risk Customers, Customer Due Diligence monitoring.
• Employee Account Review.

Qualifications

• Bachelor’s degree in information technology, business, finance, accounting or related field.
• 3+ years banking experience.

OR

• An acceptable combination of education and experience.

Location

Fargo, ND, Dickinson, ND, Minot, ND or Mandan, ND. (Mandan, ND is preferred)

Benefits

To support this, we provide a competitive and rewarding compensation package which includes a competitive salary, incentive compensation opportunities, retirement plan with company match, health insurance, paid holidays, paid time off (PTO), paid community volunteer time and stock opportunities. As a learning organization, we are committed to investing in the growth and development of our team members, offering training opportunities and tuition reimbursement.

Our Values

• Give and earn trust. We support and empower one another to earn trust through accountable performance.
• Learn, teach and mentor. We are a learning organization that invests in growth and development.
• Collaborate and innovate. We work together to drive continuous improvement to enhance your experience.

Want to learn more about careers with Bravera? Go to bravera.bank/careers.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing or action, including an investigation conducted by the employer or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c).