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Added 2 hours ago
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Maintenance Engineer
GPAC
Maple Grove, MN
- $34 to $41 USD / hour
A global leader in food processing technology is seeking a Maintenance Engineer to join its technical applications team.
Added 3 hours ago
G
Maintenance Engineer
GPAC
St Louis Park, MN
- $34 to $41 USD / hour
A global leader in food processing technology is seeking a Maintenance Engineer to join its technical applications team.
Added 3 hours ago
G
Maintenance Engineer
GPAC
Wayzata, MN
- $34 to $41 USD / hour
A global leader in food processing technology is seeking a Maintenance Engineer to join its technical applications team.
Added 3 hours ago
Substation Operations Technical Spec II
Dominion Energy
GLEN ALLEN, VA
Job Segment: Testing, Operations Manager, Electronics Engineer, SAP, ERP, Technology, Operations, Engineering
Added 4 hours ago
G
Maintenance Engineer
GPAC
Hopkins, MN
- $34 to $41 USD / hour
A global leader in food processing technology is seeking a Maintenance Engineer to join its technical applications team.
Added 4 hours ago
Engineer Supervisor
GRAND GENEVA, LLC
LAKE GENEVA, WI
…elevate the unparalleled guest experience that defines us. As an Engineer Supervisor at Timber Ridge Lodge & Waterpark, you will ensure all buildings, systems, and interior spaces are…
Added 4 hours ago
Mechanical Engineer
GLOBAL FINISHINGS SOLUTIONS
OSSEO, WI
Added 6 hours ago
SSL Production Lab Engineer, Space Simulation Lab
Amazon
REDMOND, WA
We are seeking a Lab Engineer to run day-to-day lab operations and support production and hardware testing. You'll build and maintain test fixtures, manage lab resources and equipment, and…
Added 6 hours ago
ProMade New Product Development Technician
Encore Medical LP
TX
Support the part number identification process by coordinating with Product Development, Manufacturing Engineering, Packaging Engineering, Quality, Regulatory Affairs, Supply Chain, and…
Added 6 hours ago
Senior Operations Manager
CACI International
Los Angeles, CA
10+ years with BA/BS degree; Commensurate: High School diploma or associate degree and 12+ years performing as a Network Plant Engineer supporting ISP/OSP solutions on large, complex…
Added 6 hours ago
OS
Systems Cybersecurity Engineer
Odyssey Systems Cons
Colorado Springs, CO
- $31,533 USD / year
Odyssey is recruiting for a senior System Cybersecurity Engineer to join our elite team at Peterson Space Force Base in Colorado Springs, Colorado. In this role, you will be a hands-on…
Added 8 hours ago
Data Center Hardware Engineering - Hardware Technician
Apple
Austin, TX
We're looking for a hands-on, detail-oriented Hardware Technician to support development of next-generation custom server hardware. This hybrid role is ideal for someone with expert rework…
Added 8 hours ago
BB
MEP Building Engineer
Building Bridges Across the River
Washington, DC
- From $80,000 USD / year
Building Bridges Across the River is seeking a highly skilled, hands-on MEP Building Engineer to directly operate, maintain, and repair the mechanical, electrical, and plumbing systems…
Added 9 hours ago
G
Maintenance Engineer
GPAC
Champlin, MN
- $34 to $41 USD / hour
A global leader in food processing technology is seeking a Maintenance Engineer to join its technical applications team.
Added 9 hours ago
IT Support Specialist
Braven
Remote, United States
This role is on the IT team and reports directly to the Head of Workplace Technology & Operations.
Added 9 hours ago
IT Cloud Engineer, Engineering Platform Automation
Mayo Clinic
Rochester, MN
The engineer will lead the development and continuous evolution of cloud governance automation, engineering request management, ServiceNow Employee Center Pro, EmployeeWorks, knowledge…
Added 11 hours ago
Senior Associate, Okta Identity Governance Enginee
KPMG LLP
Jackson, MS
Added 11 hours ago
HPC Systems Engineer
University Corporation for Atmospheric Research
Boulder, CO
…power cutting-edge Earth system science! As an HPC Systems Engineer, you will play a pivotal role in engineering and managing CISL's world-class computational, storage, archival, and…
Added 14 hours ago
GA
Sr Staff Applications Operations Engineer - Engineering Tools Automation & AI Ops
GE Aerospace
Saint Louis, MO
- $131,000 to $174,000 USD / year
…while tracking ongoing execution and delivery of Application Operations delivery SLAs. Operational owner maintaining incident management, change controls, support coverage, and provisioning…
Added 14 hours ago
GA
Sr Staff Applications Operations Engineer - Engineering Tools Automation & AI Ops
GE Aerospace
Kansas City, MO
- $131,000 to $174,000 USD / year
…while tracking ongoing execution and delivery of Application Operations delivery SLAs. Operational owner maintaining incident management, change controls, support coverage, and provisioning…
Added 14 hours ago
G
Maintenance Engineer
GPAC
St Louis Park, MN
- $34 to $41 USD / hour
A global leader in food processing technology is seeking a Maintenance Engineer to join its technical applications team.
Added 15 hours ago
M
Critical Environment Technician Manager
Microsoft
NC · Charlotte, NC · Charlotte
- $75,400 to $185,300 USD / year
Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I CE Technician Manager, you will perform a key role in delivering the core…
Added 16 hours ago
G
Maintenance Engineer
GPAC
Eden Prairie, MN
- $34 to $41 USD / hour
A global leader in food processing technology is seeking a Maintenance Engineer to join its technical applications team.
Added 17 hours ago
AC
Cloud Systems Engineer
AppGate Cybersecurity, Inc.
Remote, United States
- $135,000 to $150,000 USD / year
The Cloud Systems Engineer is responsible for the systems engineering, design, integration, and technical development of cloud-based services and solutions. This role combines a strong…
Added 18 hours ago
IS Network Engineer
Ochsner Health
Shreveport, LA
…technology systems. Participates in technical research and development to enable continuing innovation within the infrastructure, and ensures that system hardware, operating systems,…

Braven

IT Support Specialist

Remote, United States

The salary ranges, by geographic market, for this role are set forth $47,000-$58,700. · Full-time

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Job details

Pay: The salary ranges, by geographic market, for this role are set forth $47,000-$58,700.
Job type: Full-time
Experience: 1-2 years of IT support/helpdesk experience (relevant internship or coursework experience considered)
Posting language: English
Posted: Aug 13, 2026

Original job description

Job Title: IT Support Specialist Team: Information Technology Location: Hybrid in Chicago (IL) Employment Type: Full-time FLSA Classification: Non-Exempt Start Date: ASAP

About Braven Braven is a national nonprofit that prepares promising college students to secure a strong first opportunity after college graduation through a career-accelerating program. We work with higher education and employer partners to offer a life-changing experience that begins with a semester-long course for college students, followed by support that lasts through graduation. Together, our ambition is to help rebuild the middle class and revitalize the American Dream. To learn more, take a look at Braven’s Jobs.

About the Role In order to achieve its ambition of serving 80,000-100,000 Fellows over the next decade, Braven is hiring an IT Support Specialist who will keep our day-to-day IT support queue running smoothly. As a member of the IT team, you will be the first point of contact for Braven staff experiencing hardware, software, or account issues, making sure tickets are triaged and resolved quickly so the rest of the organization can stay focused on serving our Fellows. This role is on the IT team and reports directly to the Head of Workplace Technology & Operations.

What You’ll Do Helpdesk & Ticket Queue Management (60%)

Serve as first point of contact for IT support requests submitted through our ticketing platform (Jira Service Management)
Triage, prioritize, and resolve tickets in a timely manner, escalating complex issues to the IT Systems Engineer or Systems Architect as needed
Set up, configure, and deploy hardware (laptops, monitors, peripherals) for new hires and existing staff
Support employee onboarding and offboarding from an IT equipment and access perspective

End-User Support & Training (25%)

Provide friendly, patient day-to-day technical support to staff on hardware, software, and common applications (e.g., Google Workspace, Zoom, Slack)
Create and maintain simple how-to guides and FAQs for common issues
Help staff get comfortable with new tools and features as they're rolled out

IT Asset Management (15%)

Track and maintain inventory of IT hardware and equipment
Support basic device management tasks using our MDM tool
Other duties as assigned

Minimum Requirements

Associate's Degree in Information Technology, Computer Science, or a related field, or equivalent experience
1-2 years of IT support/helpdesk experience (relevant internship or coursework experience considered)

Preferred Qualifications

Strong working knowledge of macOS and common productivity software
Familiarity with identity and access tools such as Okta
Familiarity with Google Workspace basics
Excellent communication skills, with the ability to explain technical issues to non-technical staff
Strong organizational skills and attention to detail
Comfort learning new tools and systems quickly
Exemplification of Braven’s core values.
Experience that has informed your belief in Braven’s mission and has prepared you to work with, or for, Braven’s student Fellow population.

Please know that no one ever meets 100% of the preferred qualifications. If much of this describes you, we encourage you to apply.

Work Demands

Ability to work in-person in Chicago (IL) 3 days per week
Travel 3-4 times a year

Additional Requirements

Authorized to work in the U.S.
Braven doesn’t offer employment visa sponsorship

Application & Interview Process

While the interview process may vary slightly, the general process will be:

Phone screen with Talent Team member
Performance Task
Interview with Hiring Manager
Panel Interview with Key Partners
Reference Checks

Compensation and Benefits Braven offers competitive base salaries based on the midpoint of the market among not-for-profit organizations of similar size, with opportunities for salary growth over time. We believe in compensating staff members fairly in relation to each other, their qualifications, and their impact on behalf of the organization, and take internal and external equity seriously. Given our commitment to equity, Braven does not negotiate salary offers; instead, each salary offer is determined carefully using external and internal benchmarking. Starting salary within the range is determined by role scope and qualifications, with new hires starting at the lower end to allow for growth with performance. Braven does not base compensation on individual candidate salary expectations and is committed to maintaining internal equity. The salary ranges, by geographic market, for this role are set forth $47,000-$58,700. This is based on a 50-hour work week at an hourly rate. This is a full-time, regular, non-exempt, and benefits eligible position where you will be working at 100% capacity. Braven also provides competitive, comprehensive benefits, recognition, and career development. While Braven reserves the right to change benefits at any time, current benefits include:

Unlimited vacation time in addition to org-wide holidays and week-long shutdowns in July and the end of the calendar year (this is a minimum of 19 days per year)
Braven supports your path to parenthood and beyond with $25,000 in lifetime Carrot benefits for fertility, family-building, and hormonal health
Match of your 401K contribution up to 5% of your base annual salary, starting your first full month
Coverage of 85% of health insurance premium for employee and dependents
12 weeks of paid parental leave
A one-month paid sabbatical after 4 years on staff

Please note that Braven is firm in its compensation philosophy; therefore, only candidates who believe our total rewards package aligns with what they are looking for in their next opportunity are encouraged to apply.

Location We gather in the office 3 days a week (Tuesday through Thursday) and work remotely 2 days a week (Monday and Friday). Therefore, this role requires teammates to live within commuting distance of our Chicago hub. We believe in the magic, connection, and collaboration that happens when people work together face-to-face, and we believe in giving people flexibility to focus, balance personal priorities, and save themselves two commutes per week. Braven is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor. We encourage talented individuals of all backgrounds to apply.

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