Open jobs in the United States

Save this search

Added 5 hours ago
Television Sales Representative
BrandsMart
WEST PALM BEACH, FL
Added 5 hours ago
Small Appliance Sr Sales Representative
BrandsMart
WEST PALM BEACH, FL
Added 5 hours ago
PT-Small Appliance Sales Representative
BrandsMart
WEST PALM BEACH, FL
Added 5 hours ago
Small Appliance Sales Rep.
BrandsMart
Deerfield Beach, FL
Added 5 hours ago
PT-Store Warehouse Team Member
BrandsMart
WEST PALM BEACH, FL
Added 9 hours ago
Customer Experience Lead
BrandsMart
Stockbridge, GA
Added 9 hours ago
Clamp Operator
BrandsMart
Stockbridge, GA
Added 9 hours ago
TV Sales Representative
BrandsMart
Stockbridge, GA
Added 5 days ago
Custom Installer
BrandsMart
MIAMI, FL
Added 8 days ago
Product Specialist -Computers
BrandsMart
MIAMI, FL
Added 9 days ago
PT-Small Appliance Sales Rep.
BrandsMart
Deerfield Beach, FL
Added 9 days ago
Sr. Computer Product Specialist
BrandsMart
Deerfield Beach, FL
Added 9 days ago
Warehouse Manager
BrandsMart
WEST PALM BEACH, FL
Added 13 days ago
Inventory Counter
BrandsMart
WEST PALM BEACH, FL
Added 13 days ago
Inventory Counter
BrandsMart
DANIA, FL
Added 13 days ago
Product Specialist -Computers
BrandsMart
MIAMI, FL
Added 13 days ago
BMUSA-Customer Experience Repr-BM Customer Service
BrandsMart
Deerfield Beach, FL
Added 13 days ago
Distribution Warehouse Team Member
BrandsMart
Stockbridge, GA
Added 13 days ago
Senior Product Specialist -Computers
BrandsMart
MIAMI, FL
Added 13 days ago
Custom Installer
BrandsMart
Sunrise, FL
Added 13 days ago
Sales Team Member
BrandsMart
Atlanta, GA
Added 13 days ago
Computers Supervisor
BrandsMart
Atlanta, GA
Added 13 days ago
Computers Sales Team Member
BrandsMart
Atlanta, GA
Added 13 days ago
Customer Service Supervisor
BrandsMart
Atlanta, GA
Added 13 days ago
B
Part-Time Customer Service Team Member
BrandsMart
Atlanta, GA
- Part-time

BrandsMart

Customer Experience Representative

MIAMI, FL, United States

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Jun 29, 2026

Original job description

Job Title: Customer Experience Representative

Job Family: BMUSA Customer Service

FLSA Status: Hourly Summary

The Customer Experience Representative (CER) will act as a liaison between various departments including the cash office, customer service and returns. They must be able to handle customer inquiries, while providing solutions in the best interest of both BrandsMart USA and the customer. The CER must be able to communicate with multiple departments, buyers, management, and retail store personnel to find resolutions for customer inquiries.

Duties and Responsibilities:

Cashier
Operate cash terminals and verify purchase price
Process payments
Clean and maintain cash office
Detect common signs of shop lifting, theft, and other security risks and promptly communicate potential problems to store management
Returns
Knowledge of BrandsMart USA return and exchange policies
Handle all customer inquiries quickly in a courteous and efficient manner
Must be able to provide a solution with minimum supervision
In specific locations, receive and document customer repairs.
Prepare transfer forms to track merchandise and for safe transport to the BrandsMart Service Center Customer Service
Handle incoming customer calls pertaining to customer inquiries quickly in a courteous and efficient manner.
Assist customers with delivery related inquiries
Must be able to provide a solution with minimum supervision

Required Education, Experience, and Certifications: Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge, skills and abilities to accurately perform the above requirements.

No prior experience is required. Prior retail and/or customer service experience is preferred.

Required Skills and Competencies: Ability to read and write fluently in English (or another language as may be required) sufficiently to communicate with customers, read invoices, repair orders, faxed requests and similar written materials Basic math skills, including multiplication, addition, subtraction and division, necessary to verify amounts and costs of repairs and parts and quantities as may be required.

Apply About employer

More about this job

Skills

Customer experience
Customer service
Process payments
Security threats
Assist customers
Communicate with customers

Report this job