Jobs in the United States

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Added just now
Beef and Pork Sales Trainee
Tyson Fresh Meats, Inc.
Springdale, AR
1ST SHIFT (United States of America)Summary: This entry level Commercial Beef and Pork Sales Development Trainee is responsible for learning a wide variety of activities servicing the Beef…
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MBSE SME
Modern Technology Solutions Inc
Colorado Springs, CO · Colorado Springs
- $180,000 to $215,000 USD / year
· Preparing system architectures and models to specify operations to be performed by computer software
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program development, evaluation and task facilitation.
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Senior Software Dev Manager, S3
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Sr. Accountant Consolidations
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Waltham, MA
- $95,000 to $115,000 USD / year
Partner with FP&A, operations, payroll, tax, accounts payable, accounts receivable, and other teams to resolve accounting matters.
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Environmental Engineer
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Washington, DC
…in Bethesda, MD. The Senior DEA/NATO Engineer will provide program management services, technical support, and assistance in program coordination within and outside the Navy for NATO, Data…
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Environmental Engineer
Noblis
Washington, DC
The Senior ODS Engineer provides technical engineering and program support to the Naval Surface Warfare Center, Carderock Division (NSWCCD) in the area of Ozone Depleting Substances (ODS)…
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Programs Field Representative - Legal
Oklahoma Human Services
Oklahoma City, OK
- $61,790.27 USD / year
…work performed; analyzes and evaluates both administrative program plans and operations on an on-going…
Added 1 min ago
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Research Analyst II
adecco
Cupertino, CA
- $30 to $35.59 USD / hour
An exciting opportunity is available with Apple for a Research Assistant to support the evaluation and development of innovative health and wellness technologies. This role will contribute…
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Manager, PMO Sales (K-12 Education)
CDW Government, LLC
Chicago / Adams, IL
Bachelor’s degree, OR 7 years total program management, sales operations or PMO experience
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Sr Software Engineer, Retail & Marcom Engineering
Apple
Cupertino, CA · Sunnyvale, CA
…interactive marketing experiences and tools that keep creative operations moving. Together, those functions deliver the technology behind every product story Apple tells and every purchase…
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Sr. Manager - Projects and Engineering 4D
Genpact LLC
United States
Team Coordination Collaborate with offshore development and functional teams, ensuring business needs are translated into effective technical solutions. Manage escalations and remove…
Added 1 min ago
Associate Director, Strategic Solutions
ELLIGO HEALTH RESEARCH INC
Remote, United States
Representing Elligo Health Research at local, national, and international meetings pertinent to public relations and future business development
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Director, Cybersecurity Engineering
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…the technology foundation that enables USAA's Cyber Threat Operations Center (CTOC). You will be accountable for the strategy, engineering, delivery, modernization, reliability, and…
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Director, Active Directory Engineering
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…and dependability capabilities and how changes in conditions, operations, or the environment will affect the system's…
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Director, Authentication Engineering
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Director, SASE Engineering
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Senior Auto Adjuster | Complex Non-Injury Claims
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Feed Operations Technician
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Copy of Part Time Before/After School Program Teacher - Winthrop Harbor, IL
Innovation Learning, LLC.
Winthrop Harbor, IL
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Bilingual Medical Assistant - Oceanside (#10551828) EG*
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Oceanside, CA
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As a Medical Assistant, you’ll play a vital role in both clinical and administrative functions to ensure smooth operations and exceptional patient care. You’ll take and record vital signs,…
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Senior Treasury Risk Management Analyst
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…guided by innovation, integrity, and collaboration. Through development opportunities, meaningful work, and flexibility, Ciena supports growth and well-being - on and off the job. Connect…
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Head Women's Flag Football Coach
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…provide leadership in coaching, recruiting, student-athlete development, and program administration while fostering academic success, character development, competitive excellence, and…
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Head Men's Soccer Coach
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The University of Jamestown seeks a Head Men’s Soccer Coach to lead the Jimmies men’s soccer program. The University is a private, Christian, career-oriented liberal arts institution…

BPI Burrell Preferred Inc.

Salesforce Application Support Analyst

Springfield, MO, United States

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 6, 2026

Original job description

Job Description:

Job Title: Salesforce Application Support Analyst Location: Springfield, Missouri, On-site Department: Information Technology Employment Type: Full-time .

Job Summary:

Join our compassionate, collaborative Information Technology team as a Salesforce Application Support Analyst. In this role, you will help maintain a reliable Salesforce-based application integrated with our Electronic Health Record system by supporting users, resolving issues, completing routine configuration, testing changes, and coordinating with business and technical partners. This is an ideal opportunity for an analytical, service-focused professional who enjoys improving application performance and helping teams use technology effectively in support of quality care and operations. . This position offers…

Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
Mileage Reimbursement – Company paid for work functions requiring travel
Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition
Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
Additional Perks & Benefits - Scroll down to bottom of this post to learn more

Key Responsibilities:

Provide responsive, day-to-day functional and technical support for users of the Salesforce-based application.
Investigate incidents, service requests, and application questions to determine whether issues involve Salesforce configuration, application data, user access, workflows, the EHR, or system integrations.
Resolve issues within the scope of the role and coordinate with EHR, integration, infrastructure, development, vendor, and other technical resources when escalation is needed.
Configure and maintain Salesforce fields, forms, page layouts, picklists, validation rules, user accounts, roles, permissions, and other declarative application components.
Implement minor enhancements using standard Salesforce configuration tools while evaluating potential impacts to existing functionality, workflows, data, and integrations.
Translate straightforward business requirements into effective Salesforce configuration changes that support operational needs.
Configure and test changes in appropriate non-production environments before implementation.
Develop and execute test scenarios for configuration changes, defect corrections, upgrades, and enhancements, including regression and post-implementation testing.
Coordinate user acceptance testing with business stakeholders and support production deployments in accordance with established change- and release-management processes.
Build a working understanding of the data and workflows exchanged among Salesforce, the EHR, and other integrated systems.
Collaborate with EHR application analysts and integration teams to troubleshoot interface and data-exchange issues.
Recognize requests involving custom development, APIs, integration architecture, complex data architecture, or major platform redesigns and engage the appropriate technical resources or vendors.
Communicate application issues, planned changes, outages, and resolutions clearly to users and stakeholders.
Guide users on application functionality and appropriate system use, developing job aids and other user-facing resources as needed.
Document application configurations, changes, known issues, resolutions, and troubleshooting procedures.
Analyze support trends and recommend opportunities to improve application configuration, user education, and business processes.
Participate in meetings with business stakeholders, application teams, Information Technology partners, and external vendors.

Education, Experience, and/or Credential Qualifications:

Associate or bachelor’s degree in Information Technology, Computer Science, Business Information Systems, Healthcare Information Technology, or a related field; an equivalent combination of education and relevant experience may be considered.
Two or more years of experience supporting, administering, or configuring enterprise business applications.
Experience with Salesforce administration, declarative configuration, or application support.
Experience troubleshooting application issues and collaborating with end users to identify and resolve problems.
Experience testing applications and documenting system configurations and changes.
General understanding of integrated enterprise applications and data exchange between systems.
Strong analytical, problem-solving, written communication, and verbal communication skills.
Ability to work independently and collaborate effectively with business users, technical teams, and external partners.

Additional Qualifications:

Salesforce Certified Administrator certification is preferred.
Experience supporting Salesforce applications in a healthcare environment is preferred.
Experience supporting applications integrated with an Electronic Health Record or another healthcare information system is preferred.
Familiarity with healthcare workflows, terminology, and information systems is preferred.
Experience supporting and troubleshooting integrations, interfaces, APIs, or integration platforms is preferred.
Experience with formal incident, problem, change, and release-management processes is preferred.
Experience using an IT service-management or ticketing system is preferred.
Demonstrated knowledge of Salesforce objects, fields, forms, page layouts, picklists, validation rules, permissions, and other declarative configuration capabilities.
Ability to distinguish among application configuration, data, integration, access, and user-workflow issues.
Ability to evaluate the downstream impact of application changes and coordinate resolution across multiple technical teams.
Strong attention to detail when configuring and testing production applications.
Ability to prioritize multiple support requests and maintenance activities while communicating technical information clearly to non-technical users.
Ability to develop and maintain clear technical documentation, support procedures, and user-facing materials.
Ability to recognize and appropriately escalate requests involving Salesforce architecture, custom Apex or Lightning development, API development, integration architecture, complex data architecture, major implementations, or enterprise platform strategy.

. Physical Requirements Work is performed in an office, clinical, residential, and/or community-based environment depending on role and assignment. The position requires routine use of office, clinical, or electronic systems and equipment and may involve prolonged periods of sitting, standing, walking, and working at a computer. Work hours may include evenings, weekends, holidays, or extended shifts based on program needs. This position is classified as sedentary work and may require exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more Top-notch training: initial, ongoing, comprehensive, and supportive Career mobility: advancement opportunities/promoting from within Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Brightli is a Smoke and Tobacco Free Workplace.

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More about this job

Skills

Salesforce
Computer technology
Counselling
Technical support
EHR
Troubleshoot
Troubleshooting
Business processes
Computer science
Problem solving
Communication skills
Work independently
IT service management
Workflow
Attention to detail
Documentation
API development
Electronics

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