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CI
Senior Consultant – US
Citisoft Inc
Boston, MA
- $75,000 to $149,000 USD / year
Support the design and implementation of business, operational, data, and technology solutions.
Added 5 mins ago
S
Senior Transportation Analyst
StockX
Detroit, MI
- $90,000 to $100,000 USD / year
As a Senior Transportation Analyst, you will be responsible for using analytical and quantitative methods to understand, predict, implement, manage, and enhance transportation processes.…
Added 11 mins ago
Senior GIS Analyst
HDR
Saint Louis Park, MN · Minneapolis, MN · Madison, WI · Milwaukee, WI
…and property through flood control, your work will directly support public health, environmental sustainability, and infrastructure resilience. We bring together experts across disciplines…
Added 13 mins ago
Senior Business Analyst, Merchandise Management Systems
The Home Depot
Atlanta, GA
…process expert efforts for a project (either development or implementation), including managing the expectations of the customer, the stakeholders, the project team and executive…
Added 16 mins ago
AB
Registered Behavior Technician
Applied Behavior Center
Evansville, IN
- $19 to $27 USD / hour
…Disorder (ASD) under the supervision of a Board-Certified Behavior Analyst (BCBA) with assistance from the Teachers and instructional…
Added 24 mins ago
Data Systems Analyst & Infrastructure Modernization Specialist
CACI, INC.-FEDERAL
Alexandria, VA
CACI is seeking a highly capable Data Systems Analyst/Infrastructure Modernization Specialist to support the Department of Defense (DoD) Chief Information Officer (CIO). This position…
Added 25 mins ago
IT Analyst 3 - Epic Resolute, Professional Billing
TGH
Tampa, FL
Under the direction of a Manager or Director and in accordance with established policies and procedures, the IT Analyst III performs advanced analysis and support of information systems,…
Added 26 mins ago
AI Analyst
PCL Construction
Houston, TX
As a AI Analyst for PCL Industrial Construction Co. in Houston, Texas, you’ll have the opportunity to turn innovative ideas into real-world solutions, using AI and data to solve complex…
Added 26 mins ago
DO
Statewide Bulk Fuel Program Administrator
Department of Transportation
CA
- $6,031 to $7,547 USD / month
Under the direction of the Supervisor I ( Division of Equipment’s Fuel Programs Management Branch Chief ) the Analyst II independently performs complex duties related to research, analysis,…
Added 27 mins ago
SF
1822 Administrative Analyst, Budget Services (PCS)
San Francisco Unified School District
San Francisco, CA
- $105,123 to $127,670 USD / year
…Director of Budget Services, the 1820 Junior Administrative Analyst will be an integral part of a team. This is an entry level role with opportunity for…
Added 28 mins ago
RD
Site Account Manager
RR Donnelley
Cleveland, OH
- $78,700 to $125,900 USD / year
Review monthly P&L and submit necessary changes to financial analyst
Added 30 mins ago
**EHR Application Analyst
Garden City Hospital
Garden City, MI
Under the minimal direction, this position will be responsible for the implementation, optimization, and support of these Electronic Health Record (EHR) platforms, ensuring seamless…
Added 31 mins ago
Product Owner II, Insurance Investment Accounting, Liberty Mutual Investments
Liberty Mutual Insurance
Boston · New York
…strategic enhancements, technical improvements, and production support, and serve as the point of coordination for all accounting- and reporting-related changes across product backlogs.…
Added 31 mins ago
Product Owner III, Insurance Investment Accounting, Liberty Mutual Investments
Liberty Mutual Insurance
Boston · New York
…strategic enhancements, technical improvements, and production support, and serve as the point of coordination for all accounting- and reporting-related changes across product backlogs.…
Added 31 mins ago
Agency Management Analyst: Buckingham Correctional Center #00509
Dept of Corr - Central Admin
Buckingham, VA
…Rape Elimination Act, PREA, Standards. Provides administrative support to the Operation's and/or Warden's office in the areas of compliance management, policy/procedure development, Inmate…
Added 34 mins ago
Implementation Analyst II
DHL
Westerville, OH
The Implementation Analyst II role has a national salary range of $55,000 - $90,000.
Added 34 mins ago
Citywide Payroll Director - Controller's Office (0953) - 169378
City and County of San Francisco
San Francisco, CA
Direct the interpretation and implementation of labor MOUs, compensation provisions, regulatory requirements, and policy changes into payroll system rules and configurations.
Added 35 mins ago
Business Channel Strategy & Product - Product Manager
NBH Bank
Kansas City, MO
As a Product Manager, you will support the execution of new products and enhancements in payments & digital banking for consumer, small business, and commercial business lines. You will be…
Added 38 mins ago
K
Data Protection Analyst II
Kforce
Fort Lauderdale, FL
- $89,000 USD / year
Maintain program trackers, document decisions, monitor control implementation, prepare status updates, and escalate risks
Added 40 mins ago
Senior Security Analyst - Vulnerability/Exposure Management (Hybrid - Seattle)
Nordstrom Inc
Seattle, WA
The Senior Attack Surface Analyst leads the triage of Nordstrom’s external attack surface through data-driven analysis of cloud, on-prem, and third-party exposures. This role drives down…
Added 41 mins ago
Health and Benefits - Senior Analyst Consulting
WTW
Philadelphia, PA · Radnor, PA
As a Health and Benefits Senior Analyst, you will contribute to a wide variety of projects involving the design, financing and ongoing management of the full spectrum of health and benefit…
Added 44 mins ago
T
Healthy Planet EPIC Analyst
TEKsystems
Lewes, DE
- $120,000 to $180,000 USD / year
Epic Healthy Planet Analyst:Are you an Epic Healthy Planet expert looking for an opportunity to make a lasting impact on population health initiatives? We're seeking a highly skilled…
Added 46 mins ago
Configuration Analyst
GD Information Technology, Inc.
United States
The Configuration Analyst works closely with engineering, project management, cybersecurity, quality assurance, operations, and stakeholders to maintain accurate configuration baselines and…
Added 46 mins ago
Board Certified Behavior Analyst - Goose Creek, SC
Soliant Health
Goose Creek, SC
Exciting opportunity available for a Board Certified Behavior Analyst (BCBA) with a passion for supporting students in a dynamic school environment! This is a full-time, contract position…
Added 46 mins ago
Operational Risk Sr Officer I – ORM Data & Technology, Senior Vice President
Citi
GETZVILLE, NY · Getzville, NY · Getzville
The Data Governance Foundation Sr Lead Analyst is responsible for leading activities that contribute to the definition of the Enterprise Data Governance Strategy, and/or Data Risk and…

BPI Burrell Preferred Inc.

Salesforce Application Support Analyst

Springfield, MO, United States

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 6, 2026

Original job description

Job Description:

Job Title: Salesforce Application Support Analyst Location: Springfield, Missouri, On-site Department: Information Technology Employment Type: Full-time .

Job Summary:

Join our compassionate, collaborative Information Technology team as a Salesforce Application Support Analyst. In this role, you will help maintain a reliable Salesforce-based application integrated with our Electronic Health Record system by supporting users, resolving issues, completing routine configuration, testing changes, and coordinating with business and technical partners. This is an ideal opportunity for an analytical, service-focused professional who enjoys improving application performance and helping teams use technology effectively in support of quality care and operations. . This position offers…

Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
Mileage Reimbursement – Company paid for work functions requiring travel
Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition
Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
Additional Perks & Benefits - Scroll down to bottom of this post to learn more

Key Responsibilities:

Provide responsive, day-to-day functional and technical support for users of the Salesforce-based application.
Investigate incidents, service requests, and application questions to determine whether issues involve Salesforce configuration, application data, user access, workflows, the EHR, or system integrations.
Resolve issues within the scope of the role and coordinate with EHR, integration, infrastructure, development, vendor, and other technical resources when escalation is needed.
Configure and maintain Salesforce fields, forms, page layouts, picklists, validation rules, user accounts, roles, permissions, and other declarative application components.
Implement minor enhancements using standard Salesforce configuration tools while evaluating potential impacts to existing functionality, workflows, data, and integrations.
Translate straightforward business requirements into effective Salesforce configuration changes that support operational needs.
Configure and test changes in appropriate non-production environments before implementation.
Develop and execute test scenarios for configuration changes, defect corrections, upgrades, and enhancements, including regression and post-implementation testing.
Coordinate user acceptance testing with business stakeholders and support production deployments in accordance with established change- and release-management processes.
Build a working understanding of the data and workflows exchanged among Salesforce, the EHR, and other integrated systems.
Collaborate with EHR application analysts and integration teams to troubleshoot interface and data-exchange issues.
Recognize requests involving custom development, APIs, integration architecture, complex data architecture, or major platform redesigns and engage the appropriate technical resources or vendors.
Communicate application issues, planned changes, outages, and resolutions clearly to users and stakeholders.
Guide users on application functionality and appropriate system use, developing job aids and other user-facing resources as needed.
Document application configurations, changes, known issues, resolutions, and troubleshooting procedures.
Analyze support trends and recommend opportunities to improve application configuration, user education, and business processes.
Participate in meetings with business stakeholders, application teams, Information Technology partners, and external vendors.

Education, Experience, and/or Credential Qualifications:

Associate or bachelor’s degree in Information Technology, Computer Science, Business Information Systems, Healthcare Information Technology, or a related field; an equivalent combination of education and relevant experience may be considered.
Two or more years of experience supporting, administering, or configuring enterprise business applications.
Experience with Salesforce administration, declarative configuration, or application support.
Experience troubleshooting application issues and collaborating with end users to identify and resolve problems.
Experience testing applications and documenting system configurations and changes.
General understanding of integrated enterprise applications and data exchange between systems.
Strong analytical, problem-solving, written communication, and verbal communication skills.
Ability to work independently and collaborate effectively with business users, technical teams, and external partners.

Additional Qualifications:

Salesforce Certified Administrator certification is preferred.
Experience supporting Salesforce applications in a healthcare environment is preferred.
Experience supporting applications integrated with an Electronic Health Record or another healthcare information system is preferred.
Familiarity with healthcare workflows, terminology, and information systems is preferred.
Experience supporting and troubleshooting integrations, interfaces, APIs, or integration platforms is preferred.
Experience with formal incident, problem, change, and release-management processes is preferred.
Experience using an IT service-management or ticketing system is preferred.
Demonstrated knowledge of Salesforce objects, fields, forms, page layouts, picklists, validation rules, permissions, and other declarative configuration capabilities.
Ability to distinguish among application configuration, data, integration, access, and user-workflow issues.
Ability to evaluate the downstream impact of application changes and coordinate resolution across multiple technical teams.
Strong attention to detail when configuring and testing production applications.
Ability to prioritize multiple support requests and maintenance activities while communicating technical information clearly to non-technical users.
Ability to develop and maintain clear technical documentation, support procedures, and user-facing materials.
Ability to recognize and appropriately escalate requests involving Salesforce architecture, custom Apex or Lightning development, API development, integration architecture, complex data architecture, major implementations, or enterprise platform strategy.

. Physical Requirements Work is performed in an office, clinical, residential, and/or community-based environment depending on role and assignment. The position requires routine use of office, clinical, or electronic systems and equipment and may involve prolonged periods of sitting, standing, walking, and working at a computer. Work hours may include evenings, weekends, holidays, or extended shifts based on program needs. This position is classified as sedentary work and may require exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more Top-notch training: initial, ongoing, comprehensive, and supportive Career mobility: advancement opportunities/promoting from within Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Brightli is a Smoke and Tobacco Free Workplace.

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More about this job

Skills

Salesforce
Computer technology
Counselling
Technical support
EHR
Troubleshoot
Troubleshooting
Business processes
Computer science
Problem solving
Communication skills
Work independently
IT service management
Workflow
Attention to detail
Documentation
API development
Electronics

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