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Added just now
Associate Attorney - Civil Litigation
Heplerbroom Llc
Springfield, IL
We are looking for an Associate Attorney with at least three years of relevant experience to join our civil defense and insurance coverage litigation practice in Springfield, Illinois. This…
Added just now
Associate Attorney - Civil Litigation
Heplerbroom Llc
St. Louis, MO
HeplerBroom LLC is growing our St. Louis team and seeking a licensed Associate Attorney with at least three years of relevant experience to join our civil defense and insurance coverage…
Added just now
Account Manager Associate II - Personal Lines
Hub Mid-South
Nashville, TN
The Account Manager Associate is accountable for delivering excellent and efficient service by assisting the Account Manager(s) with the daily management of a group of accounts. The Account…
Added 2 mins ago
FB
Certified Occupational Therapy Assistant (COTA)
Family Behavior Solutions, Inc.
East Providence, RI
- $27 to $33 USD / hour
The COTA will support children's development of functional, developmental, and daily living skills through engaging, play-based therapeutic activities. This position offers the opportunity…
Added 2 mins ago
PE
Senior Associate, Project Finance
Pivot Energy
Denver, CO
- $95,000 to $110,000 USD / year
The Senior Associate, Project Finance, plays a critical role in executing the financing of Pivot Energy’s projects. Where an Associate executes defined tasks within a process maintained by…
Added 3 mins ago
BH
Associate Teacher
Bright Horizons Family Solutions
Indianapolis, IN
- $13.5 to $16.75 USD / hour
Provide support in any classroom or age group where teaching coverage is needed across a center or in nearby locations
Added 4 mins ago
Psychiatric Technician
Dallas County Hospital District d/b/a Parkland Health
United States
Associate's Degree healthcare related field preferred.
Added 6 mins ago
Administrative Project Coordinator
HDR
Ann Arbor, MI
At HDR, our employee‑ownership model shapes everything we do, including how we support and care for our people. Our diverse service lines, including Water, Architecture, Building…
Added 6 mins ago
RU
Manufactruing Engineering Technician 2nd shift
Randstad USA
Byhalia, MS
- $25 to $37 USD / hour
Great client is seeking a hands-on, self-starting Manufacturing Engineering Technician to support and optimize PCBA and SMT assembly lines. This role serves as the critical bridge between…
Added 9 mins ago
Retail Assistant Store Manager
The ODP Group
Mobile, AL
…freight, and logistics activities, and prioritizing unparalleled client satisfaction. The Assistant Manager will help lead a customer-centric environment, engage with the local community,…
Added 11 mins ago
BO
Customer Service Assistant
BANK OF LUXEMBURG
Luxemburg, WI
- $19.81 to $24.04 USD / hour
Open and maintain client accounts, coordinate paperwork, gather required documentation, and assist with transfers, distributions, rollovers, beneficiaries, and other account needs.
Added 11 mins ago
SR
Associate, Business Valuation Litigation - Valuation Advisory
Stout Risius Ross, LLC
Edison, NJ
- $74,000 to $135,000 USD / year
Associate, Business Valuation & Litigation Support
Added 11 mins ago
Administrative Project Coordinator
HDR
Ann Arbor, MI
At HDR, our employee‑ownership model shapes everything we do, including how we support and care for our people. Our diverse service lines, including Water, Architecture, Building…
Added 12 mins ago
Behavioral Health Support Specialist-Family Support Specialist
La Clinica Del Valle
Medford, OR
Provides ongoingfollow-upsupport in-person or by telephone to support client-identified goals and assists client/family with accessing services and support to address additional treatment…
Added 14 mins ago
L
Supply Chain Operations Specialist
lhh
Houston, TX
- $30 to $33 USD / hour
…organization seeking a Supply Chain Operations Specialist to support inventory management, procurement, and supply chain…
Added 14 mins ago
L
Loan Specialist
lhh
Greensboro, NC
- $25 to $26 USD / hour
We are seeking a detail-oriented and customer-focused Loan Specialist to support the full lifecycle of consumer and commercial financing transactions. This role is temp to hire and fully…
Added 15 mins ago
Senior Electrical Engineer (Electronics)
The Port Authority of NY & NJ
New York, NY
…planning for Capital Projects and Major Work Programs. Provide the Client Department with design alternatives and associated costs, for future planning and funding of…
Added 15 mins ago
A
Associate Account Manager
AbbVie
Austin, TX
- $23.8 to $43 USD / hour
As an Associate Account Manager with Allergan Aesthetics, an AbbVie company, you will develop a solid foundation of system, product, and sales enablement knowledge. This role is an entry…
Added 15 mins ago
Branch Operations Manager - Brea
Banc of California Page
Brea, CA
…that promote financial literacy, job training, small business support, affordable housing, and…
Added 15 mins ago
Client Support Associate
KDC LLC
Dallas, TX
Position Summary: The Client Support Associate at Witherite Law Group plays a vital role in managing client flow and ensuring smooth case processing from start to finish. This position…
Added 16 mins ago
Process Engineering Associate III
Audubon Companies
Tulsa, OK
…proven reputation for operational excellence and dedication to client satisfaction has helped us become a leading service provider to some of the biggest names in oil and gas. Our team of…
Added 17 mins ago
A
Sr. Store Planner
adecco
Marlborough, MA
- $40.21 USD / hour
Adecco is assisting a local client recruiting a Senior Store Planner role working at MARLBOROUGH, MA 01752. This is an excellent opportunity to join a winning culture and get your foot on…
Added 18 mins ago
T
Project Coordinator
TechnoGuard
Sterling, VA
- $65,000 to $80,000 USD / year
Support routine client communications, project meetings, closeout activities, and final documentation.
Added 18 mins ago
BP
Area Chief of Staff
Banfield Pet Hospital
Wilmington, DE
- $130,000 to $185,000 USD / year
The primary purpose and function of the Area Chief of Staff is to lead, develop and manage associate veterinarians in their hospitals to ensure Banfield can attract, develop, engage and…
Added 18 mins ago
Maintenance Technician
CBRE
Wilmington, DE
Step into the heart of automation. As a Maintenance Technician II, you’ll support the operation, maintenance, and optimization of cutting-edge robotic and material handling systems within a…

BPI Burrell Preferred Inc.

Salesforce Application Support Analyst

Springfield, MO, United States

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 6, 2026

Original job description

Job Description:

Job Title: Salesforce Application Support Analyst Location: Springfield, Missouri, On-site Department: Information Technology Employment Type: Full-time .

Job Summary:

Join our compassionate, collaborative Information Technology team as a Salesforce Application Support Analyst. In this role, you will help maintain a reliable Salesforce-based application integrated with our Electronic Health Record system by supporting users, resolving issues, completing routine configuration, testing changes, and coordinating with business and technical partners. This is an ideal opportunity for an analytical, service-focused professional who enjoys improving application performance and helping teams use technology effectively in support of quality care and operations. . This position offers…

Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
Mileage Reimbursement – Company paid for work functions requiring travel
Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition
Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
Additional Perks & Benefits - Scroll down to bottom of this post to learn more

Key Responsibilities:

Provide responsive, day-to-day functional and technical support for users of the Salesforce-based application.
Investigate incidents, service requests, and application questions to determine whether issues involve Salesforce configuration, application data, user access, workflows, the EHR, or system integrations.
Resolve issues within the scope of the role and coordinate with EHR, integration, infrastructure, development, vendor, and other technical resources when escalation is needed.
Configure and maintain Salesforce fields, forms, page layouts, picklists, validation rules, user accounts, roles, permissions, and other declarative application components.
Implement minor enhancements using standard Salesforce configuration tools while evaluating potential impacts to existing functionality, workflows, data, and integrations.
Translate straightforward business requirements into effective Salesforce configuration changes that support operational needs.
Configure and test changes in appropriate non-production environments before implementation.
Develop and execute test scenarios for configuration changes, defect corrections, upgrades, and enhancements, including regression and post-implementation testing.
Coordinate user acceptance testing with business stakeholders and support production deployments in accordance with established change- and release-management processes.
Build a working understanding of the data and workflows exchanged among Salesforce, the EHR, and other integrated systems.
Collaborate with EHR application analysts and integration teams to troubleshoot interface and data-exchange issues.
Recognize requests involving custom development, APIs, integration architecture, complex data architecture, or major platform redesigns and engage the appropriate technical resources or vendors.
Communicate application issues, planned changes, outages, and resolutions clearly to users and stakeholders.
Guide users on application functionality and appropriate system use, developing job aids and other user-facing resources as needed.
Document application configurations, changes, known issues, resolutions, and troubleshooting procedures.
Analyze support trends and recommend opportunities to improve application configuration, user education, and business processes.
Participate in meetings with business stakeholders, application teams, Information Technology partners, and external vendors.

Education, Experience, and/or Credential Qualifications:

Associate or bachelor’s degree in Information Technology, Computer Science, Business Information Systems, Healthcare Information Technology, or a related field; an equivalent combination of education and relevant experience may be considered.
Two or more years of experience supporting, administering, or configuring enterprise business applications.
Experience with Salesforce administration, declarative configuration, or application support.
Experience troubleshooting application issues and collaborating with end users to identify and resolve problems.
Experience testing applications and documenting system configurations and changes.
General understanding of integrated enterprise applications and data exchange between systems.
Strong analytical, problem-solving, written communication, and verbal communication skills.
Ability to work independently and collaborate effectively with business users, technical teams, and external partners.

Additional Qualifications:

Salesforce Certified Administrator certification is preferred.
Experience supporting Salesforce applications in a healthcare environment is preferred.
Experience supporting applications integrated with an Electronic Health Record or another healthcare information system is preferred.
Familiarity with healthcare workflows, terminology, and information systems is preferred.
Experience supporting and troubleshooting integrations, interfaces, APIs, or integration platforms is preferred.
Experience with formal incident, problem, change, and release-management processes is preferred.
Experience using an IT service-management or ticketing system is preferred.
Demonstrated knowledge of Salesforce objects, fields, forms, page layouts, picklists, validation rules, permissions, and other declarative configuration capabilities.
Ability to distinguish among application configuration, data, integration, access, and user-workflow issues.
Ability to evaluate the downstream impact of application changes and coordinate resolution across multiple technical teams.
Strong attention to detail when configuring and testing production applications.
Ability to prioritize multiple support requests and maintenance activities while communicating technical information clearly to non-technical users.
Ability to develop and maintain clear technical documentation, support procedures, and user-facing materials.
Ability to recognize and appropriately escalate requests involving Salesforce architecture, custom Apex or Lightning development, API development, integration architecture, complex data architecture, major implementations, or enterprise platform strategy.

. Physical Requirements Work is performed in an office, clinical, residential, and/or community-based environment depending on role and assignment. The position requires routine use of office, clinical, or electronic systems and equipment and may involve prolonged periods of sitting, standing, walking, and working at a computer. Work hours may include evenings, weekends, holidays, or extended shifts based on program needs. This position is classified as sedentary work and may require exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more Top-notch training: initial, ongoing, comprehensive, and supportive Career mobility: advancement opportunities/promoting from within Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Brightli is a Smoke and Tobacco Free Workplace.

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More about this job

Skills

Salesforce
Computer technology
Counselling
Technical support
EHR
Troubleshoot
Troubleshooting
Business processes
Computer science
Problem solving
Communication skills
Work independently
IT service management
Workflow
Attention to detail
Documentation
API development
Electronics

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