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Senior Customer Success Manager, Public Sector
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Bozzuto

Assistant General Manager

BOCA RATON, FL, United States

$66,000 - $67,000 USD

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Job details

Pay: $66,000 - $67,000 USD
Posting language: English
Posted: Nov 4, 2026

Original job description

At Bozzuto, every team member shares a deep commitment to doing good for those around us. We live this each day by designing, building, managing and maintaining one-of-a-kind residences. Whether it’s the talent within our communities or the expertise across our property operations teams, we work together to make extraordinary happen for our clients, residents and fellow team members.

Our people are dedicated to delivering exceptional experiences to everyone we serve including each other. This shared purpose drives us to excel in every role and fosters a welcoming, inclusive workplace where teamwork thrives. Guided by our core values of concern, creativity, passion and the pursuit of perfection, we are inspired and empowered to reach higher, unlock our full potential and be truly extraordinary.

Primary Responsibilities

You’re a role model, people person, jack-of-all-trades. Which is how you successfully "do" and lead, and why you enjoy the variety that comes with accomplishing both. You’re passionate about apartment living, connecting with the local community and creating experiences for our residents that bring both of these together. You’re a quick thinker and thrive in a fast-paced environment, yet your obsession for details positions you perfectly for this second in command role.

As an Assistant General Manager, your primary responsibilities include:

Leading by example, living the standards and behaviors consistent with the core values and culture of Bozzuto
Contributing to the achievement of established financial objectives by collecting resident rent, posting rental receipts and managing delinquency
Achieving occupancy levels by conducting informative and personalized tours of the community which result in new leases
Building brand loyalty and reaching resident retention goals by striving to ensure every resident interaction is positive
Ensuring that the community’s interior and exterior are impeccable and the team appropriately represents the Bozzuto brand with a crisp, professional appearance
Respectfully coaching and mentoring team members when the PM/GM is not present
Working weekends when prospective residents are out looking for their new home, two weekends per month with two days off during the week

You Create Value by

Building a motivating environment that encourages your team to give their very best
Stepping in and taking responsibility for leading when the GM is not present
Connecting with people by engaging in meaningful conversations that demonstrate your concern and genuine desire to make them feel at home
Taking responsibility for solving customers issues with care and enthusiasm
Jumping in and covering for your team members when needed
Seeking out opportunities to get to know and understand your residents

What You Bring to Us

4 year college degree or equivalent relevant experience
2+ years of experience in the property management, hospitality or retail industries
Exposure to rent collection processes, budgets and account receivables
Proficient in leveraging social media platforms such as Facebook and Instagram and a passion to create and deliver engaging and distinctive content
Outstanding communication skills, both written and verbal
A sharp professional appearance
Competent with industry software (YARDI preferred), apps and computer programs
Sales aptitude

This position is eligible for additional bonus opportunities. Salary Range

$66,000 - $67,000 USD

When you join Bozzuto, you're not just accepting a job; you are becoming part of a community that cares about your overall well-being and professional growth. We recognize that our team members are the core of our business, and we are committed to taking care of them so they can deliver outstanding experiences to our residents. In addition to an award-winning culture, our benefits take into consideration everything from career development, retirement, family matters and health and wellness.

Working on our team and in this position, you can expect:

Competitive compensation.
Health & wellness benefits. We offer coverage for medical, dental, and vision, including access to the best doctors at an affordable price.
Paid leave. We provide 20 days of paid time off plus holidays.
Retirement planning. We offer a 401k program with a company match.
Tuition reimbursement. Plus, many other programs to support career development and growth.
A place you belong. We proudly offer a diverse range of employee resource groups, providing opportunities for our employees to connect over shared experiences, backgrounds, and cultures.

Bozzuto is proudly an Equal Opportunity Employer.

Bozzuto uses AI-enabled tools to enhance candidate sourcing in the recruitment process by helping identify qualified candidates for open positions.

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