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Added 1 min ago
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Manager, Corporate Systems
Tanium
Addison, TX · Bellevue, WA · Durham, NC · Emeryville, CA · Reston, VA
- $131,000 to $201,000 USD / year
…included applications & processes is quite broad, systems include ServiceNow, SuccessFactors, Tanium, Workado,…
Added 5 mins ago
Technology Solutions Analyst
Allegis Global Solutions
Jacksonville, FL
Strong technical, organizational, and communication (written and verbal) skills, to effectively communicate business requirements to a developer via technical requirements document
Added 48 mins ago
Managed Services - Senior - IT Product Consultant
EY
Dallas, TX · Boston, MA · Hoboken, NJ · New York, NY · Chicago, IL · Cincinnati, OH · Baltimore, MD · Cleveland, OH · Atlanta, GA
Experience with ITSM and delivery tools such as ServiceNow, Jira, Azure DevOps, or similar.
Added 1 hour ago
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Help Desk Specialist SME - TS/SCI Clearance Required
TEKsystems
Albuquerque, NM
- $45 to $51 USD / hour
Utilize Remedy and/or ServiceNow for queue and work management.
Added 1 hour ago
Computing Infrastructure Engineer, System Administrator Network Management & Virtualization Focus, Onsite
Sandia National Laboratories
Albuquerque, NM
Experience with Active Directory, ITSM tools (e.g., Remedy, ServiceNow), and backup solutions.
Added 1 hour ago
Senior Program Manager
Akima, LLC
Camp H M Smith, HI
Added 1 hour ago
ServiceNow Business Analyst
Accenture Federal Services
Washington, DC · Arlington, VA
Agile delivery team member for ServiceNow implementation Join a high-performing Agile delivery team supporting the continuous improvement, operations, and maintenance of a mature ServiceNow…
Added 1 hour ago
T
SBOM Software Asset Management Analyst
TEKsystems
Raleigh, NC
- $68.97 to $75.86 USD / hour
…Software Bills of Materials (SBOMs), software licensing, and ServiceNow SAM. This role will help build and support an enterprise SBOM program focused on improving visibility into…
Added 1 hour ago
UTS - Temporary Business Services Coordinator at UNC Chapel Hill
North Carolina State University
Raleigh, NC
Added 1 hour ago
GRC Platform Engineer
Insight Global
Charlotte, NC
GRC platform experience (ServiceNow GRC, Archer, or similar)
Added 1 hour ago
HelpDesk Support - Onsite - In Person Interview
MSys Inc.
Raleigh, NC
Experience using ticketing or case management systems such as Salesforce or ServiceNow.
Added 2 hours ago
Project Manager (Remote)
HOME DEPOT MANAGEMENT COMPANY, LLC
Remote, United States
Strong cross-functional leadership, partnering with engineering, AI/ML, ServiceNow, cybersecurity, telephony, operations, and business teams.
Added 2 hours ago
Senior Application Analyst
Ascension
Saint Louis, MO
Coordinate system implementations, upgrades and change controls using ServiceNow to keep critical healthcare technology secure and current.
Added 2 hours ago
Business Analyst
Koniag Government Services
Washington, DC
Experience with Jira, Confluence, Appian, ServiceNow, or comparable workflow and collaboration tools.
Added 2 hours ago
Strategic Management Analyst
Koniag Government Services
Fort Meade, MD
Tools: SharePoint / ServiceNow / collaboration platforms already in the DISA environment.
Added 2 hours ago
ICAM Governance Specialist (Hybrid)
Koniag Government Services
Washington, DC
…organizational readiness across core enterprise platforms, including ServiceNow, Microsoft Entra, and Okta Identity. They drive the human and policy side of technical transitions by…
Added 2 hours ago
ServiceNow Administrator/Developer
Koniag Government Services
Nashville, TN
Koniag Services Inc., a Koniag Government Services company, is seeking a skilled and experienced ServiceNow Administrator/Developer to support the configuration, administration,…
Added 2 hours ago
Service Level/Capacity Manager
Koniag Government Services
Washington, DC
Added 2 hours ago
Applications & Integration Lead
Koniag Government Services
Washington, DC
Added 2 hours ago
Call Center Supervisor (Swing shift)
Koniag Government Services
Nashville, TN
Proficiency with IT Service Management (ITSM) platforms such as ServiceNow, Remedy, or equivalent ticketing and case management systems.
Added 2 hours ago
ServiceNow Administrator
Koniag Government Services
Nashville, TN
The ServiceNow Administrator will be responsible for the day-to-day administration, configuration, and maintenance of the ServiceNow platform supporting Call Center operations. This…
Added 2 hours ago
AWS Certified Solutions Architect - Associate
Koniag Government Services
Nashville, TN
…with program leadership, the AWS Connect Administrator, the ServiceNow Administrator/Developer, and government stakeholders to ensure the AWS cloud environment is architected, implemented,…
Added 2 hours ago
Lead Salesforce Technical Architect (Hybrid)
Koniag Government Services
Washington, DC
Salesforce Administrator, Platform Developer, Platform App Builder, Sales Cloud, Service Cloud, Experience Cloud, Sharing and Visibility Architect, Application Architect, System Architect,…
Added 2 hours ago
Jr Palo Alto Integration Tech
Koniag Government Services
Washington, DC
Added 2 hours ago
ServiceNow Business Analyst
Koniag Government Services
Washington, DC
Koniag Advisory and Business Solutions, LLC a Koniag Government Services company, is seeking a ServiceNow Business Analyst support KABS and our government customer in Washington, DC. The…

Boyd Gaming

Application Support Analyst

Las Vegas, NV, United States

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Job details

Experience: 1–3 years of application, technical, systems, or production support experience
Posting language: English
Posted: Nov 5, 2026

Original job description

Company Description Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

The Digital Application Support Analyst is responsible for supporting the Company’s Digital Product platform and related services. This role provides operational and technical support through proactive monitoring, incident response, troubleshooting, release validation, and vendor coordination. The position works closely with E-Commerce, Development, Infrastructure, and third-party vendors to ensure reliable and efficient operation of customer-facing digital services.

Monitor the Digital Product platform and associated services
Investigate and troubleshoot application, service, and integration issues.
Respond to incidents, alerts, and escalated support requests.
Support production releases and post-release validation activities.
Coordinate issue resolution with vendors and internal technology teams.
Analyze application behavior, transaction failures, and service interruptions.
Maintain support documentation, knowledge articles, and operational procedures.
Participate in rotating on-call support for evenings, weekends, and holidays.
Assist in developing operational best practices and monitoring standards.
Support transition-to-production activities for new digital capabilities

Qualifications

1–3 years of application, technical, systems, or production support experience
Bachelor’s degree or equivalent related experience
Experience with application/production support, incident management, and troubleshooting
Working knowledge of basic SQL, APIs, JSON, and web applications
Experience with identity management and ServiceNow or a similar ITSM platform
Strong analytical, problem-solving, and prioritization skills
Excellent written and verbal communication skills
Strong customer-service mindset with the ability to work independently and collaboratively

Preferred Qualifications

Experience supporting mobile applications, websites, or other customer facing digital products
Familiarity with API testing tools such as Postman or Swagger
Experience with application monitoring tools and vendor management
Experience within gaming, hospitality, loyalty, or e-commerce environments

Additional Information All your information will be kept confidential according to EEO guidelines.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

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More about this job

Skills

Technical support
Incident response
Troubleshooting
Troubleshoot
Documentation
SQL
ServiceNow
IT service management
Problem solving
Prioritization
Communication skills
Customer service
Work independently
Postman
Vendor management

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