Administrative Assistant - Human Services

Make a Difference in Your Community! The Town of Boxborough is seeking a compassionate, organized, and community-minded professional to join our Human Services Department as an Administrative Assistant. This is an opportunity to work directly with residents and help connect individuals and families with programs, services, and resources that make a meaningful difference in their daily lives. What You’ll Do:This position provides administrative and program support to the Human Services Departments, such as the Council on Aging and Veterans Services. You will assist residents, support department programs and activities, maintain records and schedules, coordinate communications, and work with staff, volunteers, and community partners. A key responsibility will be serving as the van dispatcher for Boxborough Connects and Council on Aging transportation services. You will coordinate transportation requests, schedules, drivers, and passengers to help ensure residents can reliably access appointments, programs, shopping, and other essential services.

What We’re Looking For:

• High school diploma or equivalent required; Associate’s degree preferred
• Two or more years of related administrative, customer service, human services, or municipal experience preferred
• Strong communication, organization, and customer service skills
• Ability to work with residents of diverse ages, backgrounds, and needs
• Proficiency with computers and common office applications
• Experience with senior services, veterans services, transportation coordination, or municipal government is a plus

Why Join Boxborough?This part-time position offers flexible hours, competitive pay, meaningful community impact, and opportunities for professional development. The Town is committed to helping employees grow through position-specific training and certifications. Position Details

• Part-Time (under 19.5 hours)
• Flexible schedule
• $28.32–$29.75/hour hiring range
• Union position
• Directly supervised by the Human Services Director

Ready to Make a Difference?

Please submit a cover letter, resume, and Town employment application to:

Town Administrator’s Office29 Middle Road, Boxborough, MA 01719Email: townadmin@boxborough-ma.gov View the Job DescriptionTown Employment Application Review of applications will begin immediately. Position is open until filled. AA/EOE