Fabulous

Boxabl is an innovative construction manufacturing company based in Las Vegas, NV. Our mission is to significantly lower the cost of home ownership for everyone by designing high-quality auxiliary dwelling units that meet the highest standards of quality, strength, and sustainability. At Boxabl, we value individuals who thrive in fast-paced, ever-changing environments.

Job Summary

As a Fabulous (FAB) Tour Guide, you are the gatekeeper and the first face all guests who visit Boxabl interact with. The FABs are distinguished by wearing all white. Your smile and friendly personality will make all guests and employees feel welcome as you assist with a variety of inquiries from guests and the Boxabl team! In this position, you will provide tours of our Factory, Casitas, verify appointments, provide a stellar first impression of Boxabl, help with various administrative assisting tasks, and be a chauffeur for our VIP guests.

Job Duties and Responsibilities

• Greet anyone who comes into Boxabl.
• Provide excellent customer service by answering phone calls and questions.
• Monitor email inbox and respond in a timely manner.
• Schedule, verify and provide scheduled tours.
• Screen guests that have appointments to confirm they have an appt and direct them to the appropriate team member.
• Ensure guests complete all waivers prior to Factory admittance.
• Pick up and distribute mail to Boxabl team.
• Stock office supplies and monitor inventory.
• Keep the lobby, common areas, and model Casita clean and organized.
• Provide chauffer service both during and outside of office hours (increased rate applies).
• Other duties as assigned.

Qualifications

Experience and Education

• Knowledge of Microsoft Word, Excel, and PowerPoint are preferred.
• 2 years of Customer Service experience.
• Answering phone calls and emails.
• General use of office equipment.
• Ability to multi-task and work in a fast-paced environment.
• Problem solving skills.
• Proactive and problem-solving experience a plus.
• High School Diploma or GED Equivalent.
• Business Management Degree preferred.
• Valid Driver's License - Required
• Capable of driving a large SUV – Required.
• Comfortable wearing ALL white – Required.

Work Environment/Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work is performed in an open office environment that allows for collaboration inside and outside of your department.
• You must be able to operate standard office equipment (desktop, laptop, printer, scanner, etc.).
• Must be able to walk short distances and within the factory occasionally to perform job duties when necessary.
• You may be stationary at a laptop or desktop computer for most of your day creating and compiling, preparing, and analyzing data that may include extensive reading and/or research.
• May have to express or exchange ideas verbally to clients or the public and to convey detailed spoken instructions to other employees accurately, loudly, or quickly.