Director, Organizational Development, Human Resources

Boston University's Organizational Development & Learning (OD&L) team is seeking a Director of Organizational Development. Reporting to the Assistant Vice President, the Director will lead a team of OD specialists and bring demonstrated change and transformation capabilities to university-wide initiatives. The Director will advise academic and administrative leaders, facilitate strategic design and collaboration, and guide complex efforts from discovery through sustained adoption. The role will apply human-centered, systems, and design thinking approaches to strengthen organizational effectiveness, build stakeholder ownership, and advance a culture of learning, innovation, and inclusive excellence.

Responsibilities include:

Human-Centered Strategic Change & Transformation

• Lead university-wide transformation using human-centered and design thinking approaches.
• Apply systems thinking and participatory practices to engage the community in shaping change.
• Integrate talent capability building into transformation.
• Use stakeholder insights to guide design, implementation, and measurement.
• Address adoption barriers and build ownership for sustained success.

Facilitation, Design Thinking & Innovation

• Lead workshops, retreats, and design sessions that engage diverse perspectives.
• Apply design thinking, journey mapping, prototyping, and dialogue to address complex challenges.
• Evaluate outcomes and refine approaches using feedback and data.

Project Leadership

• Lead OD initiatives from discovery through sustained implementation.
• Manage scope, timelines, and stakeholder engagement.
• Embed the human-centered approaches into planning and execution.
• Build readiness, mobilize champions, accelerate adoption, and sustain results.

Partnership & Collaboration

• Build trusted partnerships across academic and administrative units.
• Connect diverse voices to co-create solutions and advance strategic priorities.
• Foster relationships, continuous learning, innovation, and inclusive excellence.