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Medication Adherence Program (MAP) Techn

  • Randolph, MA, United States

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POSITION SUMMARY:

Under the direct supervision of the Outpatient Mail Order Pharmacy Supervisor and Medication Adherence Packaging Pharmacist, the Medication Adherence Packaging (MAP) Technician, according to department policies and procedures, and guidelines, will work closely with providers, clinical pharmacists and the outpatient pharmacy department to provide a coordinated adherence packaged product for patients with complex medication regimens requiring additional support establishing and maintaining compliance to their medication therapies. The program includes an on-site pharmacy staffed with a care team that includes Pharmacists and Pharmacy Technicians performing support and fulfillment tasks for their respective patient population. The position provides essential growth and revenue for the outpatient pharmacy department.

The MAP Technician shall provide an unsurpassed patient experience by communicating to patients/providers program specifics/details and arranging for prescription processing/filling within the outpatient pharmacy with the ultimate goal is for patients to obtain an organized product they will understand allowing them to reduce or eliminate any adherence challenges. The MAP Technician manages the safe and timely dispensing of patient prescriptions for those patients enrolled in the Adherence Program.

The MAP Technician is a unique role that engages providers and nursing staff to ensure patients are contacted and prescriptions are packaged and filled appropriately and as prescribed. The MAP Technician assists patients in maintaining persistence and compliance with their medications, thereby optimizing the effectiveness of their medication regimen. The MAP Technician will be assigned to work areas or the patient account base to provide consistent support to target clients and patients. The MAP Technician shall work diligently to remove barriers to ensure prescription regimens are provided to patients under their care.

Position: Medication Adherence Program (MAP) Technician (Outpatient) Department: Retail Pharmacy - Medication Adherence Packaging Schedule: Full Time

ESSENTIAL RESPONSIBILITIES/DUTIES:

Being present and available within assigned area to capture/support MAP patient prescription requests/needs and to provide exceptional care to patients on assigned patient... For full info follow application link.

Boston Medical Centers policy is to ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. We view the principle of equal employment opportunity as a vital element in the employment process and as a hallmark of good management.

BMC is an equal employment/affirmative action employer. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to Talentacquisition@bmc.org or call 617-638-8582 to let us know the nature of your request.

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Skills

  • Packaging
  • Regulatory compliance

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