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Added 3 mins ago
Cúram Developer – Mid-Level (NC FAST O&M)
Mfinite Consulting
Raleigh · Raleigh, NC
Mfinite Consulting is seeking a mid-level Java and Cúram Developer to support the North Carolina Department of Health and Human Services (NC DHHS) NC FAST program's Operations and…
Added 4 mins ago
Sr Data Scientist Commercial Analytics - Corporate
MGM Resorts Satellite, LLC
NV
support systems. Executes processes and tools to monitor and analyze model performance
Added 7 mins ago
J
Environmental Services Associate I - Riley - Full Time
Indianapolis, IN · IN
- Full-time
…Applies disinfection protocols and utilizes approved cleaning tools in accordance with infection control standards and hospital policy. Conducts hazardous and biohazardous waste removal in…
Added 7 mins ago
Administrative Coordinator, Financial Analytics
Indianapolis, IN
…leadership you support makes it possible to invest in the people, tools and programs that carry that mission…
Added 7 mins ago
G
Electrical Design Engineer
GPAC
Burlington, MA
- $90,000 to $125,000 USD / year
Analytical Skills: Ability to utilize simulation tools, perform statistical methods (e.g., FMEA), and conduct thorough failure analysis.
Added 7 mins ago
G
Electrical Design Engineer
GPAC
Brockton, MA
- $90,000 to $125,000 USD / year
Analytical Skills: Ability to utilize simulation tools, perform statistical methods (e.g., FMEA), and conduct thorough failure analysis.
Added 7 mins ago
G
Electrical Design Engineer
GPAC
Chicago Heights, IL
- $90,000 to $125,000 USD / year
Analytical Skills: Ability to utilize simulation tools, perform statistical methods (e.g., FMEA), and conduct thorough failure analysis.
Added 7 mins ago
Staff Pharmacist
HMH - Houston Methodist Hospital - The Methodist Hospital
United States
…guidelines for formulary management and clinical intervention tools in the achievement of patient specific goals. Documents patient care activities and patient outcomes as impacted by…
Added 8 mins ago
Research Scientific Director
HMRI - Houston Methodist Research Institute - The Methodist Hospital Research Institute
United States
Works with Communications and External Relations Office to establish Intra- and Inter-Net pages, marketing pamphlet, and other marketing tools (seminar, Grand Rounds, Posters, etc.)
Added 8 mins ago
Developer-Information Services II
Indianapolis, IN
…who embody these values to join our IIS team in the role of Developer-Information Services II. Candidates must live and work in Central Indiana. Full time/hybrid…
Added 8 mins ago
CP
Senior Manager SMB Sales
Cellco Partnership
Glassboro, NJ · Totowa, NJ · Bridgewater, NJ · Union, NJ
- $96,000 to $168,000 USD / year
Identifying and implementing customer retention tools.
Added 8 mins ago
VB
Senior Manager, Product Management - Managed Network Services
Verizon Business Ntwk Srvs LLC
Basking Ridge, NJ · Ashburn, VA
- $140,500 to $245,000 USD / year
…teams with technical product knowledge, collateral, and ROI tools that accelerate channel…
Added 8 mins ago
VC
Senior Director-Internal Audit (Network)
Verizon Corp Rsrcs Group LLC
Basking Ridge, NJ · Ashburn, VA · Lake Mary, FL
- $167,000 to $320,000 USD / year
…team's responsible adoption of self-service data analytics tools (e.g., SQL/BigQuery, Qlik, Alteryx, Python, Snowflake or similar) and enterprise GenAI assistants to boost coverage,…
Added 9 mins ago
VC
Sales Ops & Eblmt-Assoc Dir
Verizon Corp Rsrcs Group LLC
Rolling Meadows, IL
- $125,500 to $219,000 USD / year
This leader ensures that sellers and managers have the knowledge, skills, coaching, tools, and reinforcement necessary to consistently execute against Verizon Connect’s commercial…
Added 9 mins ago
KI
Administrative Assistant III
KBH Industrial
Richland · Richland, WA
- $20.61 to $31.5 USD / hour
Ability to prepare documents using Microsoft Office and information management tools such as Action Tracking
Added 10 mins ago
Project Manager - Specialty Care (Baytown)
HMSPG - HM Specialty Physician Group - Houston Methodist Specialty Physicians
United States
Utilizes data gathering tools and methods to analyze and gather data needed for project requirements. Communicates and disseminates timely data analysis and findings to management and…
Added 11 mins ago
Principal Engineer-Data Science
Verizon Corp Rsrcs Group LLC
Alpharetta, GA
…data issues and combining data from multiple systems through tools such as SQL, SAS and/or Tableau; Performing data analysis and development of conclusions and recommendations for…
Added 12 mins ago
Administrative Assistant III
BHS Baptist Healthcare System
Louisville, KY
…Directors, and Manager when applicable. Utilizes office skills and tools, including Microsoft Office Suite of products. Has the ability to assume responsibility without direct…
Added 12 mins ago
VC
Creative Technologist – Creative Marketing & Design Innovation
Verizon Corp Rsrcs Group LLC
NY
- $125,500 to $219,000 USD / year
…our creative development pipeline. We leverage advanced AI tools to accelerate brainstorming, execute rapid visual prototyping, and smash through routine generation bottlenecks. We expect…
Added 12 mins ago
VC
Creative Director, Creative Marketing & Design Innovation
Verizon Corp Rsrcs Group LLC
NY
- $125,500 to $219,000 USD / year
Establish Creative Systems Thinking: Treat prompts, models, and pipelines as raw design material rather than just tools. Maintain a version-controlled prompt and workflow library to ensure…
Added 12 mins ago
CP
Associate Director SLED Sales
Cellco Partnership
Albany, NY
- $119,500 to $208,000 USD / year
Engage your clients with Verizon's Velocity Selling methodology. Using AI and advanced CRM tools, the Velocity Selling methodology boosts efficiency, productivity, and decision-making…
Added 12 mins ago
HR Analyst - Human Resources (Medical Center)
HMSPG - HM Specialty Physician Group - Houston Methodist Specialty Physicians
United States
Generates reports and queries utilizing appropriate reporting tools. Assists in development of standard reports for ongoing customer needs.
Added 12 mins ago
Financial Analyst - Neurology
HMRI - Houston Methodist Research Institute - The Methodist Hospital Research Institute
United States
Utilizes/enhances tools to improve the accuracy of financial analytics and enhance revenue opportunities.
Added 12 mins ago
Sr. BPF Analyst
Chevron Upstream (a division of Chevron U.S.A. Inc.)
Houston, TX
Advanced proficiency in digital tools and technologies, including planning and forecasting platforms.
Added 13 mins ago
EC
Supplier Development Engineer - Welding and Brazing
Eaton Corporation
Moon Township, PA
- $113,000 to $165,000 USD / year
…material flow, process controls, and applicable advanced quality…

BOSTON INC.

Customer Experience Professional

Richfield, WI, United States

From $18 USD / hour

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Job details

Pay: From $18 USD / hour
Education: High school diploma
Experience: 1–3 years of experience in customer service, product service, logistics coordination, or a related field.
Posting language: English

Original job description

Service You Can Trust. Experience You Can Feel.

Who we are:

Boston Inc dba Furniture & Appliance Mart/Ashley is an Employee-Owned furniture retail company with a fantastic culture of personal development. We like to say we are a personal development company that happens to sell furniture, appliances, and mattresses. Our Customer WHY is “improving the quality of people’s lives be creating amazing rooms together”. Put Employee- Owner WHY is “improving the quality of our owners lives through personal development and supporting our dreams and goals”.

About The Role:

The Customer Experience Professional provides exceptional customer service while supporting daily operational needs. This position assists customers with inquiries, coordinates appointments, deliveries, and service needs, maintains accurate customer records, and completes location-specific tasks. Working closely with the Customer Experience Manager and other teams, this role helps resolve customer concerns, ensure clear communication, and create a smooth and positive customer experience.

What you will be doing each day:

Answer customer calls and help with questions, concerns, and service needs.
Coordinate appointments, deliveries, and customer requests.
Proactively reach out to customers to confirm appointments, deliveries, and service details.
Keep customer information and interactions accurate and up to date in our systems.
Help resolve customer concerns and escalate issues when additional support is needed.
Assist with daily cash balancing, audits, and other location-specific tasks.
Work closely with Sales, Operations, Delivery, and Service teams to keep things running smoothly.
Participate in team meetings, training, and ongoing development.
Look for ways to improve the customer experience and share ideas with the team.

Support Duties

Assist with gathering and reporting customer feedback.
Support service process improvements with CX leadership.
Help identify frontline training needs based on recurring issues.

Participatory Duties

Attend team meetings, briefings, and cross-functional discussions to support service alignment.
Participate in ongoing training and development sessions.

What you should know:

Scheduled to work Friday through Tuesday.
Working at both Richfield location.
Pay is starting at $18 per hour

We are looking for individuals with:

High school diploma required; additional degrees or certifications are a plus.
1–3 years of experience in customer service, product service, logistics coordination, or a related field.
Strong communication, problem-solving, multitasking, and organizational skills.
Proficiency with customer service software, CRM systems, and scheduling tools.
Collaborative, team-oriented mindset with the ability to work across departments.
Primarily office-based role with standard desk/computer work, occasional walking or standing, and limited travel for on-site coordination.

What we offer:

Personal and Professional Development opportunities
Employee Stock Ownership Plan (ESOP)
Paid-Time Off
Birthday off with pay
Paid Parental Leave
Educational Reimbursement
Generous product discount
401K retirement plan with company match
Health, Life, Dental, and Vision Insurance
Long, short term disability insurance
Health and Wellness Program
Fun company activities - involvement in the community!

To apply or learn more about our company, we encourage you to check out our Careers page at: www.joinbfd.com

BostonFAM is an Equal Opportunity Employer

#HP123

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