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Membership Manager on Duty
YMCA of Pueblo
Pueblo, CO
- $17.35 to $17.85 USD / hour
…during assigned shifts. This role focuses on driving membership sales and retention, addressing member concerns, and ensuring the smooth operation of the facility. As the on-duty leader,…
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Client Manager - Retail
NielsenIQ
Salt Lake City, UT
- $83,700 to $95,000 USD / year
Knowledge Development: Build expertise across NielsenIQ's tools, data assets, and industry verticals.
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Transcon Manager
Expeditors
Laredo, TX
Active involvement with sales, customer retention and development, and account management globally to maintain and develop relationships with existing and new customers.
Added 1 min ago
Senior Graphic Designer, Legal Solutions
Mitratech
Remote, United States
The successful candidate will work closely with Legal Marketing, Product Marketing, Corporate Brand, Demand, Sales, and Events teams to deliver scalable, high-quality brand execution…
Added 1 min ago
Automotive Retail Assistant Manager
Belle Tire
Grand Rapids, MI
As an Assistant Manager at Belle Tire, you support the Store Manager in leading daily operations to achieve sales, profitability, and customer satisfaction goals. You play a key role in…
Added 1 min ago
Process Engineer Sr.
Amcor
AF Oshkosh Converter Films, WI
…Technical/Manufacturing departments in support of projects including development and commercialization of new products. The Senior Process Engineer will also assist process development,…
Added 2 mins ago
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Application Engineer
Actalent
Lewis Center, OH
- $39 to $53 USD / hour
Application EngineerWe are seeking an Applications Engineer to support the development of custom automation and engineered solutions for customers across a variety of industries. This role…
Added 2 mins ago
Assistant Manager 220
Rhodes Brand
Chaffee, MO
3. Profitable Sales: Assist general manager in offering suggestions on how to achieve the budgeted sales and maintain budgeted gross profit
Added 2 mins ago
TC
Merchandise Coordinator
TJX Companies
Concord, NC
- $14 to $14.5 USD / hour
…embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores - TJ Maxx,…
Added 2 mins ago
TC
Retail Merchandise Associate
TJX Companies
Westerly, RI
- $16 to $16.5 USD / hour
…embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores - TJ Maxx,…
Added 2 mins ago
TC
Retail Merchandise Coordinator
TJX Companies
Roseville, MI
- $15.25 to $15.75 USD / hour
…embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores - TJ Maxx,…
Added 2 mins ago
TC
Retail Merchandise Associate
TJX Companies
Roseville, MI
- $14.25 to $14.75 USD / hour
…embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores - TJ Maxx,…
Added 2 mins ago
TC
Holiday Merchandising and Warehouse Associate
TJX Companies
Huntsville, AL
- $12.75 to $13.25 USD / hour
…embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores - TJ Maxx,…
Added 2 mins ago
Field Sales
US Fertility
Charlotte, NC
…improving the patient experience and advancing research and development in one of the most dynamic and impactful fields of…
Added 2 mins ago
Leasing Professional
NorthPoint Development LLC
Kansas City, MO
Scholarships and paid professional development
Added 2 mins ago
SMALL BUSINESS DEVELOPMENT SPECIALIST
Apis Services Inc
Philadelphia, PA
The Small Business Development Specialist supports individuals with intellectual, developmental, and other significant disabilities in exploring, developing, launching, and sustaining…
Added 3 mins ago
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Machinery Team Lead
BECHT
Remote, United States
- $140,000 to $200,000 USD / year
…leads the project execution team. The role combines business development, technical leadership, and delivery oversight to strengthen client relationships, develop expert capability, and…
Added 3 mins ago
Senior Director, Global GMP/GDP Audit and Predictive Compliance Intelligence
Amgen
Washington D.C., DC
…direction, execution, and effectiveness of the global audit program while building a forward-looking capability that identifies emerging compliance risks and enables earlier enterprise…
Added 3 mins ago
National Account Manager- Employer Engagement
Amgen
Washington D.C., DC
…actionable insight and cross-functional impact - not by traditional sales call activity…
Added 3 mins ago
National Account Manger- Employer Engagement
Amgen
Washington D.C., DC
…actionable insight and cross-functional impact - not by traditional sales call activity…
Added 3 mins ago
Project Management, Senior Associate
Amgen
Washington D.C., DC
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Added 3 mins ago
Director Digital Manufacturing Innovation
Amgen
Washington D.C., DC
…Digital Site Leaders, product owners, Engineering, Process Development, Quality, Supply Chain, Finance, Technology, AI and Data, and Amgen India delivery teams. DMI sets portfolio…
Added 3 mins ago
Value & Access Insights, Manager
Amgen
Washington D.C., DC
…towards retirement or other goals, work/life balance, and career development opportunities that may…
Added 3 mins ago
Clinical Sciences Director, Oncology
Amgen
Washington D.C., DC
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Added 3 mins ago
Outside Business Development Specialist, REP
Paramount Residential Mortgage Group
Severna Park, MD
The Outside Business Development Specialist supports branch growth by developing relationships with prospective consumers and generating qualified residential mortgage leads. Through…

BOSTON INC.

Customer Experience Professional

Richfield, WI, United States

From $18 USD / hour

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Job details

Pay: From $18 USD / hour
Education: High school diploma
Experience: 1–3 years of experience in customer service, product service, logistics coordination, or a related field.
Posting language: English

Original job description

Service You Can Trust. Experience You Can Feel.

Who we are:

Boston Inc dba Furniture & Appliance Mart/Ashley is an Employee-Owned furniture retail company with a fantastic culture of personal development. We like to say we are a personal development company that happens to sell furniture, appliances, and mattresses. Our Customer WHY is “improving the quality of people’s lives be creating amazing rooms together”. Put Employee- Owner WHY is “improving the quality of our owners lives through personal development and supporting our dreams and goals”.

About The Role:

The Customer Experience Professional provides exceptional customer service while supporting daily operational needs. This position assists customers with inquiries, coordinates appointments, deliveries, and service needs, maintains accurate customer records, and completes location-specific tasks. Working closely with the Customer Experience Manager and other teams, this role helps resolve customer concerns, ensure clear communication, and create a smooth and positive customer experience.

What you will be doing each day:

Answer customer calls and help with questions, concerns, and service needs.
Coordinate appointments, deliveries, and customer requests.
Proactively reach out to customers to confirm appointments, deliveries, and service details.
Keep customer information and interactions accurate and up to date in our systems.
Help resolve customer concerns and escalate issues when additional support is needed.
Assist with daily cash balancing, audits, and other location-specific tasks.
Work closely with Sales, Operations, Delivery, and Service teams to keep things running smoothly.
Participate in team meetings, training, and ongoing development.
Look for ways to improve the customer experience and share ideas with the team.

Support Duties

Assist with gathering and reporting customer feedback.
Support service process improvements with CX leadership.
Help identify frontline training needs based on recurring issues.

Participatory Duties

Attend team meetings, briefings, and cross-functional discussions to support service alignment.
Participate in ongoing training and development sessions.

What you should know:

Scheduled to work Friday through Tuesday.
Working at both Richfield location.
Pay is starting at $18 per hour

We are looking for individuals with:

High school diploma required; additional degrees or certifications are a plus.
1–3 years of experience in customer service, product service, logistics coordination, or a related field.
Strong communication, problem-solving, multitasking, and organizational skills.
Proficiency with customer service software, CRM systems, and scheduling tools.
Collaborative, team-oriented mindset with the ability to work across departments.
Primarily office-based role with standard desk/computer work, occasional walking or standing, and limited travel for on-site coordination.

What we offer:

Personal and Professional Development opportunities
Employee Stock Ownership Plan (ESOP)
Paid-Time Off
Birthday off with pay
Paid Parental Leave
Educational Reimbursement
Generous product discount
401K retirement plan with company match
Health, Life, Dental, and Vision Insurance
Long, short term disability insurance
Health and Wellness Program
Fun company activities - involvement in the community!

To apply or learn more about our company, we encourage you to check out our Careers page at: www.joinbfd.com

BostonFAM is an Equal Opportunity Employer

#HP123

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