Summary This position is located with Bonneville Power Administration, in the Eastern Engineering group (TPCF) and Western Engineering (TPCV), of Customer Service Engineering, System Planning, Transmission Services.
As a senior Electrical Engineer, you are the key technical partner for utility customers. You will lead complex projects to expand and strengthen the Pacific Northwest's power grid, serving as the expert liaison for integrating new energy resources. Apply to be a leader in regional energy. Duties Powering the Future of the Pacific Northwest: Be the Connection
The Bonneville Power Administration (BPA) is at the heart of the Pacific Northwest's energy landscape, responsible for ensuring an adequate, efficient, and reliable power supply for the region. As a Senior Customer Service Engineer, you are not just an employee; you are the primary technical authority and trusted business partner connecting BPA with its utility customers and generation developers. You are the vanguard, shaping the future of the regional power grid by leading the integration of resources while ensuring the system remains safe, stable, and economically sound.
As an Electrical Engineer, you will:
- Lead Strategic Grid Expansion: Act as the lead engineer and subject matter expert in developing comprehensive plans to modify and expand the BPA transmission system. You will work collaboratively with customers and internal teams to create innovative solutions that provide the best value for all parties.
- Serve as the Primary Technical Authority: Represent BPA as the main engineering point of contact for interconnection requests from public utilities, private companies, and generation developers. You will serve as the trusted consultant and expert advisor on all technical aspects of planning and expansion projects.
- Drive Complex Negotiations: Prepare and negotiate the technical details of engineering and construction agreements for expanding or modifying BPA's transmission network. You will be the final authority on the technical aspects of both short and long-term contracts.
- Manage Key Customer Relationships: Own the technical relationship with our customers. This includes leading investigations into power outages, proposing reliability improvements, and ensuring all of BPA's teams work together to provide timely and complete solutions to customer requests.
- Develop Next-Generation Solutions: Use your expert judgment and resourcefulness to solve unique and complex issues facing the grid. You will analyze system parameters, review proposals for impacts on the transmission system, and develop business cases for innovative solutions.
- Ensure Grid Reliability and Safety: Serve as a subject matter expert, working with interconnected utilities to develop joint plans that reinforce the transmission system. You will analyze the impact of mandatory reliability standards on customers and ensure compliance, keeping the grid secure and stable.
Qualifications
BASIC REQUIREMENT:
A. Degree: Engineering. To be acceptable, the program must: (1) lead to a bachelor's degree in a school of engineering with at least one program accredited by ABET; or (2) include differential and integral calculus and courses (more advanced than first-year physics and chemistry) in five of the following seven areas of engineering science or physics: (a) statics, dynamics; (b) strength of materials (stress-strain relationships); (c) fluid mechanics, hydraulics; (d) thermodynamics; (e) electrical fields and circuits; (f) nature and properties of materials (relating particle and aggregate structure to properties); and (g) any other comparable area of fundamental engineering science or physics, such as optics, heat transfer, soil mechanics, or electronics.
-OR-
B. Combination of Education and Experience -- college-level education, training, and/or technical experience that furnished (1) a thorough knowledge of the physical and mathematical sciences underlying engineering, and (2) a good understanding, both theoretical and practical, of the engineering sciences and techniques and their applications to one of the branches of engineering. The adequacy of such background must be demonstrated by one of the following:
- Professional Registration or Licensure -- Current registration as an Engineer Intern (EI), Engineer in Training (EIT), or licensure as a Professional Engineer (PE) by any State, the District of Columbia, Guam, or Puerto Rico. -OR-
- Written Test -- Evidence of having successfully passed the Fundamentals of Engineering (FE) examination or any other written test required for professional registration by an engineering licensure board in the various States, the District of Columbia, Guam, and Puerto Rico. -OR-
- Specified Academic Courses -- Successful completion of at least 60 semester hours of courses in the physical, mathematical, and engineering sciences and that included the courses specified in the basic requirements under paragraph A. The courses must be fully acceptable toward meeting the requirements of an engineering program as described in paragraph A. -OR-
- Related Curriculum -- Successful completion of a curriculum leading to a bachelor's degree in an appropriate scientific field, e.g., engineering technology, physics, chemistry, architecture, computer science, mathematics, hydrology, or geology, may be accepted in lieu of a bachelor's degree in engineering, provided the applicant has had at least 1 year of professional engineering experience acquired under professional engineering supervision and guidance. Ordinarily there should be either an established plan of intensive training to develop professional engineering competence, or several years of prior professional engineering-type experience, e.g., in interdisciplinary positions. (The above examples of related curricula are not all-inclusive.)
For more information on how to meet the Basic Requirements please visit: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/0800/files/all-professional-engineering-positions-0800.pdf
In addition to meeting the basic requirements, you must also meet the specialized experience requirements as listed below.
SPECIALIZED EXPERIENCE REQUIREMENTS: A qualified candidate's online application and resume must demonstrate at least one year of specialized experience equivalent to the next lower grade level GS-12 in the Federal service. Specialized experience for this position is defined as experience 1) performing engineering analysis of electric transmission systems to develop plans for system reinforcements, expansions, or interconnections; and 2) drafting technical specifications for construction or transmission service agreements, and providing engineering support for customer-related issues such as system reliability, outages, or contract delivery points.
"Experience" refers to paid and unpaid experience. Examples of qualifying unpaid experience may include: volunteer work done through National Service programs (such as Peace Corps and AmeriCorps); as well as work for other community-based philanthropic and social organizations. Volunteer work helps build critical competencies, knowledge, and skills; and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Time-in-Grade: Current Federal employees must meet time-in-grade requirements by the closing date of this announcement to receive consideration.
CTAP/ICTAP candidates: To be considered "well qualified" you must meet all of the requirements as described in this section.
You must meet all qualifications and eligibility requirements by the closing date of this announcement. Education This vacancy has a positive education requirement. In order to be rated as qualified, you must provide copies of your college transcripts. Education must be obtained from an accredited institution recognized by the U.S. Department of Education. See Department of Education Accreditation Search to verify school accreditation.
Foreign education must be reviewed by an organization recognized by the U.S. Department of Education. For special instructions pertaining to foreign education and a list of organizations that can evaluate foreign education, see the Department of Education website.DO NOT email or mail in any of your application documents. Documents will not be accepted outside of the online application system.
Failure to provide copies of your college transcripts may result in a rating of "Ineligible".
Requirements
In accordance with Executive Order 14170, applicants are encouraged to respond to four short, free-response, essay questions in the questionnaire. Answer to these questions is not scored or rated. Your answers will be reviewed by the hiring manager and agency leadership if you are referred for selection consideration.
When you apply you will be asked a series of questions to determine your eligibility for employment and your qualification for this position specifically. You must answer all of these questions completely and truthfully.
Key Requirements:
- You must be a United States Citizen.
- This employer participates in the e-Verify program.
- Males must abide by Selective Service registration requirements.
- You will be required to report in person to the official duty location.
Conditions of Employment:
- After employment, this position may be subject to periodic physical examinations, as prescribed by competent medical authority and at BPA expense, if exposed to health hazards.
- A preliminary background check must be completed before a new employee can begin work. Current Federal employees or other individuals with an existing completed background investigation may not be required to undergo another background check.
- Under the Employee Referral Bonus program, certain BPA employees may be eligible for a monetary award for referring outside candidates for this difficult-to-fill position. The referring employee must complete the form BPA F 33300.01e and email it to careers@bpa.gov by midnight of the closing date of the job posting.
How you will be evaluated You will be evaluated for this job based on how well you meet the eligibility and qualification requirements above. Once the announcement closes, we will conduct a review of your application package to verify your eligibility and qualifications. If you are found qualified, your application will move forward to additional phases of the review process.
Minimum Qualifications: Once the application process is complete, the Human Resources Offices or Subject Matter Expert (SME) will review your two-page resume and supporting documentation to determine whether you meet the minimum job qualifications.
USAHire: To be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
Merit Promotion & VEOA Procedures: If you are minimally qualified for this job, you will be assessed and evaluated to determine if you are a best qualified candidate. Federal employees must meet time-in-grade requirements and current employees must have at least a fully successful or equivalent performance rating to receive consideration.
Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities, and other characteristics):
- Attention to Detail
- Customer Service
- Decision Making
- Flexibility
- Integrity/Honesty
- Interpersonal Skills
- Learning
- Reasoning
- Self-Management
- Stress Tolerance
- Teamwork
Non-competitive Procedures: If you are applying under a non-competitive or special hiring authority, you will still be required to answer the assessment questions. However, you will not be evaluated against the rating and ranking criteria. Your resume and supporting documentation will be used to determine if you are minimally qualified for this job. Veterans' Preference will be applied when required by the hiring authority (e.g., VRA, Schedule A).
All qualified Non-competitive applicants and the best qualified Merit Promotion and VEOA applicants will be referred to the hiring manager for consideration.
Career Transition Assistance Programs: To receive selection priority for this position, you must: 1) meet the eligibility criteria; and 2) be rated "well-qualified", which is defined as having a score of 85 or better.
You must meet all qualifications and eligibility requirements by the closing date ( 11/15/2026) of this announcement.
To preview the Assessment Questionnaire, click https://apply.usastaffing.gov/ViewQuestionnaire/13109676.
How to apply Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include submission of the required documentation specified in the Required Documents section. A complete application package must be submitted by 11:59 PM (EST) on the announcement closing date to receive consideration.
The application process is as follows:
- You must have a login.gov account to sign into USAJOBS: https://help.usajobs.gov/how-to/account.
- To begin the application process in USAJOBS, click the Apply Online button.
- Answer the questions presented in the application and attach all required and supporting documentation.
- You must click the Submit Application button prior to 11:59 pm (ET) on the announcement closing date.
- After submitting an online application, you will be notified whether or not you are required to take additional online assessments through the USA Hire Competency Based Assessment system. This message will be delivered to you via email notification. The email may be routed to your "Spam" or "Junk" folder.
- If you are asked to take the USA Hire Competency Based Assessments, you will be presented with a unique URL to access the USA Hire system. Access to USA Hire is granted through your USAJOBS login credentials. Be sure to review all instructions prior to beginning your USA Hire Assessments. Click here for Computer System Requirements
- Note, set aside at least 3 hours to take these assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue at a later time, you can reuse the URL sent to you via email and also found in your USAJOBS account under the "Track my application" link for the corresponding application.
You may update your application, including supporting documentation, at any time during the announcement open period by returning to your USAJOBS account, select Update Application: https://login.usajobs.gov/Account/Login. This option will no longer be available once the announcement has closed.
To verify the status of your application, during and after the announcement open period, log into your USAJOBS account; applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each application status means, visit: https://help.usajobs.gov/how-to/application/status.
If you need help with login.gov or USAJOBS (e.g., account access, Resume Builder) visit the USAJOBS Help Center: https://help.usajobs.gov/how-to
If you experience difficulty applying on USAJOBS, after clicking the Apply Online button, or you are experiencing a significant hardship hindering your ability to apply online, the Agency Contact listed in the announcement can assist you during normal business hours. If you receive any system error messages, take screenshots if possible, to aid technical support. Other information
- The salary is based on a Special Rate Table, Number 0753,0754,0755: https://apps.opm.gov/SpecialRates/
- This job opportunity announcement may be used to fill additional similar vacancies across DOE
EEO Policy: USAJOBS Help Center | Equal employment opportunity policy
Reasonable Accommodation Policy: Employees or applicants may request Reasonable Accommodation (RA) for assistance, when applying or competing for a job or performing a job due to their medical condition or to exercise their religious beliefs. If you need reasonable accommodation in the application or selection process, please contact the Staffing Specialist listed on this vacancy announcement. USAJOBS Help Center | Reasonable accommodation policy
Reasonable Accommodation for USAHire: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a reasonable accommodation in your online application. Requests for Reasonable Accommodations for the USA Hire Competency Based Assessments and appropriate supporting documentation for Reasonable Accommodation must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for Reasonable Accommodations are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a Reasonable Accommodation, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here.
Veterans Information: USAJOBS Help Center - Veterans
Veterans and persons with disabilities are encouraged to apply.
Telework: https://www.opm.gov/telework/
Selective Service Registration: http://www.sss.gov/ - Who must register: https://www.sss.gov/faq/#who-needs-to-register
Hiring incentives may be authorized for a highly qualified candidate based on budget availability and in accordance with federal regulations.
BPA strives to ensure a safe and positive work environment.
We also understand the importance of work/life balance and offer a variety of programs and policies designed to create more flexible, responsive work environments supportive of commitments to community, home and family members. BPA also supports employees' overall wellness through its Be Well program, which helps employees adopt healthier lifestyles and feel better about their work/life balance. The program supports five key areas of life: career, community, financial, physical and social.
