1st Shift Quality Coordinator

Quality Coordinator

Position Purpose:

The Quality Systems Coordinator supports the Quality Manager and manufacturing team by managing customer complaints, supplier quality issues, corrective and preventive actions, internal audits, quality documentation, and continuous improvement activities. This position serves as a key resource for maintaining compliance with customer requirements, ISO 9001/AS9100 standards, and internal quality management system procedures.

Essential Functions:

Customer Quality Support

• Receive, investigate, and track customer complaints.
• Coordinate containment activities and corrective actions.
• Prepare customer responses, 8D reports, and corrective action documentation.
• Maintain customer quality records and scorecards.

Internal Manufacturing Support

• Assist production personnel with quality-related concerns.
• Leads daily MRB meetings and provides disposition of material
• Facilitates containment and rework activities.
• Participate in problem-solving and continuous improvement activities.
• Help identify opportunities to reduce scrap and improve efficiency.

Vendor Quality Management

• Issue Vendor nonconformances and Vendor corrective actions.
• Maintain vendor scorecards, and coordinate vendor audits as needed.

Corrective and Preventive Actions

• Manage the corrective action process from initiation through closure.
• Facilitate root cause analysis using tools such as:
• 5 Why Analysis
• Fishbone Diagrams
• Pareto Analysis
• Process Mapping
• Verify implementation and effectiveness of corrective actions.
• Maintain corrective action databases and reports.

Internal Audits

• Schedule and conduct internal quality system audits.
• Prepare audit reports and track findings to closure.
• Support external customer, registrar, and certification audits.

Quality System Documentation

• Create, revise, and maintain:
• Work Instructions
• Standard Operating Procedures
• Inspection Plans
• Quality Forms
• Process Flow Documents
• Ensure controlled documents remain current and compliant.

Education and Training:

Associate degree is preferred in Quality, Manufacturing, Engineering, or related field.

Equivalent manufacturing quality experience may be considered.

Minimum Qualifications:

4+ years of manufacturing quality management experience preferred.

CNC machining experience is strongly preferred.

Experience with ISO 9001 and/or AS9100 quality systems preferred.

Physical Demands:

• Ability to walk throughout manufacturing areas.
• Ability to occasionally lift up to 25 pounds.
• Ability to perform desk and computer work for extended periods.

Environmental Conditions:

• Office setting

Skills:

• Strong presence and communication skills with the ability to confidently lead meetings, ask difficult questions, challenge assumptions when necessary, and drive issues to resolution.
• Root cause analysis and problem-solving experience.
• Ability to read engineering drawings and specifications.
• Familiarity with quality tools and methodologies.
• Proficient with Microsoft Office Suite.
• Strong organizational and project management skills.
• Bilingual (English / Spanish) is preferred, but not required.

Pay & Benefits

Rate: In accordance with applicable pay transparency laws, the salary range for this position is [Insert salary range]. Final compensation will be determined based on factors such as experience, education, qualifications, and other job-related criteria. This pay range is provided to ensure transparency and compliance with local, state, and federal regulations.

• Job Type: Full time
• For a full list of benefits please visit: anchorharvey.com/benefits

*This is not a comprehensive list of duties. Duties may change without notice in management’s sole discretion. Anchor Harvey is an at-will employer, each employee is free to resign at any time, just as Anchor Harvey is free to terminate employment at any time without cause or notice.

Anchor Harvey is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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