Jobs in the United States

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Added 57 mins ago
Service Delivery Support Coordinator
RS Group
Fort Worth, TX
ServiceNow Administration & Ticket Management
Added 2 hours ago
Senior Manager Enterprise Service Management & ServiceNow
SRP
Tempe, AZ
The Senior Manager, Enterprise Service Management & ServiceNow is the enterprise product and technology leader accountable for the vision, multi-year strategy, investment portfolio,…
Added 2 hours ago
J
Network & Infrastructure Engineering
Jobgether
Remote, United States
- $110,000 to $136,000 USD / year
Familiarity with ServiceNow or comparable enterprise IT Service Management (ITSM) platforms.
Added 4 hours ago
Senior Cloud Platform and DevSecOps Engineer - TS/SCI with Polygraph
GD Information Technology, Inc.
United States
Integrate platform telemetry with Azure Monitor, Sentinel, Dynatrace, ServiceNow, and the enterprise observability architecture.
Added 4 hours ago
SCITLS Procurement Lead
GD Information Technology, Inc.
United States
Proficiency in MS Office, ServiceNow, reporting tools, and documentation workflows
Added 4 hours ago
Engagement Manager
Cprime
Remote, United States
…companies. We bring deep expertise across Atlassian, IBM Apptio, ServiceNow, cloud, data and enterprise agility to enable intelligent enterprises where people and AI orchestrate as…
Added 5 hours ago
Sr. IT Application Support Analyst (Level 3 Support)
Iron Mountain
Boston, MA
● Experience with Python scripting and excellent ticketing experience in ServiceNow or JIRA.
Added 6 hours ago
Executive Director, Enterprise Regional Enablement
Jobgether
Remote, United States
Hands-on experience with Enterprise Integrated Risk Management and GRC platforms such as ServiceNow IRM, Archer, or MetricStream, as well as reporting and data visualization tools such as…
Added 6 hours ago
Principal SecOps & Observability Engineer (Clearance Secret or Top Secret)
Hewlett Packard Enterprise
Ft. Collins, CO · Montgomery, AL · Spring, TX · Oklahoma City, OK · All, MD · All, FL
Primary platform emphasis is on ServiceNow, Tenable Security Center, and OpsRamp, with working familiarity of Elastic, Proven Optics, and Cohesity considered a strong plus.
Added 6 hours ago
Citrix Software Virtualization Engineer
Valiant Solutions, LLC
Springfield, VA · St. Louis, MO
Familiarity with ticketing systems (Service+, ServiceNow, Remedy, etc).
Added 8 hours ago
BF
Senior Full Sack & GenAI Developer
BC Forward
Cincinnati, OH
- $65 USD / hour
Job Title: Senior Full Stack & GenAI Developer (1150) Location: Remote Duration: Contract - 3 months Pay Range: $65/hr (W2) Job ID: 410874 About BCforward BCforward is a leading global IT…
Added 8 hours ago
Lead Saviynt Engineer
Wells Fargo
COLUMBUS, OH
Develop integrations between Saviynt and enterprise platforms including ServiceNow, CyberArk, and application ecosystems
Added 8 hours ago
AI Transformation Specialist
Mettler Toledo LLC
Columbus, OH
…internship experience in IT related roles, for example as analyst or developer. - Experience working in an international company with complex system environment on a global scale. - Basic…
Added 9 hours ago
Knowledge Enablement Specialist
CACI International
National Harbor, MD
Experience with ServiceNow Knowledge Management.
Added 9 hours ago
Tech Writer
CACI International
National Harbor, MD
Added 9 hours ago
ServiceNow Senior Consultant, Strategy, Growth, & Transformation
Deloitte
New Orleans, LA
ServiceNow Certified Application Developer (CAD)
Added 10 hours ago
Knowledge Management SME
Northramp LLC
Washington, DC
…Desk delivered by a Managed Service Provider (MSP) and run on…
Added 10 hours ago
Revenue Operations Consultant
Zirous
WDM, IA
2+ years of experience successfully implementing services delivery solutions (Zendesk, ServiceNow, Freshdesk) in a consulting or in-house role.
Added 11 hours ago
Senior Staff Data Platform Software Engineer
ServiceNow
San Diego, CA
…from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and…
Added 12 hours ago
Technical Project Manager
Deloitte US
Birmingham, AL · Boise, ID · Cincinnati, OH · Cleveland, OH · Colorado Springs, CO · Columbus, OH · Dayton, OH · Des Moines, IA · Gilbert, AZ · Grand Rapids, MI · Hermitage, TN · Indianapolis, IN · Jacksonville, FL · Kansas City, MO · Lake Mary, FL · Louisville, KY · Mechanicsburg, PA · Memphis, TN · Midland, MI · Nashville, TN · New Orleans, LA · Omaha, NE · Pittsburgh, PA · Rochester, NY · Salt Lake City, UT · San Antonio, TX · St. Louis, MO · Tallahassee, FL · Tampa, FL · Tempe, AZ · Tulsa, OK · Wichita, KS · Williamsville, NY
Proficiency with project-management and reporting tools, such as MS Project & Planner, Azure DevOps, or ServiceNow.
Added 12 hours ago
ServiceNow Senior Developer
Deloitte US
Rosslyn, VA
As a Senior Consultant, Technical Transformation on the GPS ServiceNow team, you will be responsible for:
Added 12 hours ago
Mainframe Developer
Deloitte US
Philadelphia, PA
…in a collaborative environment? As an experienced Mainframe Developer, you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands…
Added 12 hours ago
Specialist Lead, Channel Sales – ServiceNow -C_MAT
Deloitte US
Atlanta, GA · Austin, TX · Boston, MA · Charlotte, NC · Chicago, IL · Cincinnati, OH · Cleveland, OH · Costa Mesa, CA · Dallas, TX · Denver, CO · Houston, TX · Indianapolis, IN · Kansas City, MO · Los Angeles, CA · Miami, FL · Nashville, TN · NY · Philadelphia, PA · Pittsburgh, PA · Rosslyn, VA · Sacramento, CA · San Diego, CA · San Francisco, CA · San Jose, CA · Seattle, WA · St. Louis, MO · Stamford, CT · Tampa, FL · Tempe, AZ
Are you a relationship-oriented sales professional with an entrepreneurial mindset, relevant industry and ServiceNow experience, and a demonstrated ability to activate partner ecosystems?…
Added 12 hours ago
Cyber ServiceNow SecOps/SIR – Senior Business Process Consultant
Deloitte US
Atlanta, GA · Austin, TX · Baltimore, MD · Birmingham, AL · Boise, ID · Boston, MA · Charlotte, NC · Cincinnati, OH · Cleveland, OH · Colorado Springs, CO · Columbus, OH · Costa Mesa, CA · Dallas, TX · Denver, CO · Detroit, MI · Fort Worth, TX · Fresno, CA · Gilbert, AZ · Grand Rapids, MI · Hermitage, TN · Houston, TX · Huntsville, AL · Indianapolis, IN · Inglewood, CA · Jacksonville, FL · Jericho, NY · Jersey City, NJ · Kansas City, MO · Lake Mary, FL · Las Vegas, NV · Los Angeles, CA · Louisville, KY · Memphis, TN · Miami, FL · Minneapolis, MN · Morristown, NJ · Nashville, TN · NY · Philadelphia, PA · Pittsburgh, PA · San Diego, CA · San Francisco, CA · Tallahassee, FL · Tampa, FL · Tempe, AZ
ServiceNow Certified Application Developer (CAD)
Added 12 hours ago
Azure Delivery Manager
Deloitte US
Lake Mary, FL
Run ITIL-aligned incident, problem, and change management through ServiceNow - including the bidirectional eBonding integration - ensuring SLA-compliant prioritization (P1–P4) and root…

Boldyn Networks US Operations LLC

Field Services Representative

Schenectady, NY, United States

$25 to $30 USD / hour

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Job details

Pay: $25 to $30 USD / hour
Experience: 1 to 3 years of help desk experience in a medium to large scale environment.
Posting language: English
Posted: Oct 30, 2026

Original job description

Where field expertise drives service excellence.

Field Services Representative

About the role Passionate about network infrastructure? Your next role will ensure the networks we manage exceed the expectations of our clients. We’re on the lookout for a knowledgeable and customer-orientated Field Service Representative. We touch the lives of binge-watching, music-loving, game-playing, finals-taking, seminar-attending, class-selecting students by providing IT infrastructure that meets the needs of today’s technology-savvy generation.

This position will be supporting Union College in Schenectady, New York.

What you’ll be doing As part of the Field Services team, you’ll ensure seamless field service execution, strong stakeholder relationships, and consistent delivery of network performance objectives. It’s a role with a lot of variety, and day-to-day, you’ll mainly be involved with:

Providing exceptional customer service, responding promptly to emergency outages, and managing onsite customer appointments within established 24–48 hour SLAs.
Configuring, installing, deploying, and supporting laptops, desktops, monitors, printers, and other hardware across Windows, Mac OS, and potentially Linux environments, including preparing new or reclaimed equipment using system imaging tools.
Managing help desk and escalation tickets, troubleshooting end-user issues, and resolving basic LAN/WiFi connectivity and networking issues involving TCP/IP, DHCP, DNS, and network devices.
Administering user accounts, equipment, and access for new hires and terminations, including Office 365, Exchange and SharePoint Online, Dropbox for Business, VoIP/call center systems, and office security access codes and fobs.
Supporting locally installed applications, including Microsoft Office, Adobe applications, Evernote, MindJet MindManager, and other business software, while providing end-user training as needed.
Maintaining equipment inventory, monitoring and resolving equipment alarms, coordinating replenishment, and working with vendors such as Dell, Cisco, Aruba/HP, and CDW on warranty and equipment support.
Coordinating customer installations, move-ins, conferences, special events, and other onsite activities while ensuring company policies and end-user agreements are followed.
Completing required reporting, documentation, administrative tasks, and training while addressing customer and network escalations as needed.

What you’ll bring Think you could make a difference here? We’re looking for a hands-on leader with technical expertise and a passion for team development. You’ll bring both operational knowledge and leadership capability to drive results from day one. You’ll also have some of the following:

Skillset equivalent to a Help Desk Level II technician.
1 to 3 years Windows and/or Mac OS hardware and software support.
1 to 3 years of help desk experience in a medium to large scale environment.
Microsoft Office support, including Outlook/Exchange and SharePoint Online support, Google G-Suite, Zoom, Schoology, and others.
Documenting and adhering to established technical procedures and best practices.
Experience managing workload with a ticketing system, including service orders and account information gathering. ServiceNow experience preferred.
Remote desktop support.
Understanding of Active Directory user accounts, security groups, and file share permissions.
Understanding of system virtualization and reducing hardware footprint.

Preferred qualifications:

Basic network troubleshooting and connectivity support, including the foundational understanding of TCP/IP, VoIP, LAN, and WIFI connections.
MCP, CCT, A+, Net+, or ACTC Certification.
Associate degree in Information Technology or closely related field.
Streaming, video conferencing, and audio-video support.
Understanding and familiarity with VoIP technologies.

Physical requirements You’ll use your hands to type, use power tools. You’ll stand, walk, reach with arms and hands, and due to the need to review client sites, may have to step over, climb or balance around obstacles, twist, stoop, kneel, crouch, or crawl. Our equipment can be heavy, you’ll need to lift up to 75 lbs.

Responder Call-Back Environment This position operates under a responder call-back model and may require availability during weekends, holidays, or outside typical business hours to respond to outages or scheduled maintenance events.

Driving and Criminal Background We take the safety of our team and our customers very seriously. You must have and maintain a valid driver’s license. You must also pass a criminal background check to work on any of our customers’ properties.

Travel You will have to travel occasionally to Austin, TX for training, projects, and other campuses to assist another department.

About us

At Boldyn Networks, we’re reimagining the future of interconnectivity. Our network solutions are solving some of tomorrow’s greatest challenges. We are one team across the globe. Always listening. Learning. We value different perspectives and challenge each other to be our best. Here, you can change lives today and create a better tomorrow.

Why work with us? We’re large enough to deliver and maintain large-scale operations, giving you the opportunity to work on exciting projects and expand your skills. You’ll be surrounded by talented colleagues who thrive on solving problems, just like you. Together, you’ll make your mark on projects that matter and find new strengths along the way.

We also offer:

Hourly Pay: $25 - $30
Annual Bonus
Learning and development opportunities
Competitive benefit packages
Paid Parental Leave
Vacation starting at 15 days increasing with length of service
10 days paid sick leave
4 days off each year to volunteer

Ready to apply? Are you ready to create an impact that will last for generations? Join us at Boldyn Networks today. Hit apply and follow the instructions to get started.

Diversity recognizes the ways we differ. Our backgrounds, perspectives and experiences are what make us unique. And it’s important to us, to our future. To build a workforce that’s representative of the societies we serve. So that we can listen, learn, and understand how to solve our customers’ problems in the smartest ways possible.

We are looking for passionate people from a range of backgrounds and welcome applications from any race, age, gender, background, or religion.

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More about this job

Skills

Customer service
Microsoft Windows
Linux
Technical support
Troubleshooting
LAN
DHCP
DNS
Microsoft 365
Microsoft Exchange
Microsoft SharePoint
Dropbox
Microsoft Office
Evernote
MindJet MindManager
Maintain equipment
Reporting
Documentation
Team building
Leadership
Microsoft Outlook
Google Workspace
Zoom
Schoology
ServiceNow
Microsoft Active Directory
A+
Computer technology
Use power tools
Heavy lifting
Valid driver's licence

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