Find work in the United States.

A simpler way to find your next job.

Jobs in the United States

25+ jobs

Save this search

Added 20 mins ago
Purchasing Specialist
Honda Dev. and Mfg. of Am.,LLC
Troy, OH
…complexity (with some moderate) supplier accounts. Apply limited problem-solving skills to prevent impact to operations and support achievement of department targets. Responsible for…
Added 29 mins ago
M
Client Support Order Management
Manpower
Catoosa, OK
- $30 USD / hour
…hub for all customer interactions - from order entry to issue resolution. This role is responsible for processing and confirming customer orders in the ERP system, setting up new accounts,…
Added 57 mins ago
Purchasing Agent II
Augusta Richmond County
Augusta, GA
…completed work; confers with co-workers; assists with complex/problem situations; provides technical expertise; and assists with training and instructing co-workers regarding operational…
Added 1 hour ago
Senior Program Delivery Professional, Benefit Enablement & Execution
Humana Inc.
United States
Escalate material gaps, risks or timing concerns to Lead Product Managers or the Program Delivery team early enough to support resolution
Added 1 hour ago
Coach, Financial Literacy, Student Financial Aid
Dallas College
Farmers Branch, TX
…and skill in process improvement, project planning, conflict resolution, team building, customer service, and data-based decision-making…
Added 1 hour ago
Line Leader
Becton, Dickinson and Company
United States
Support timely resolution of issues on the line, demonstrating servant leadership and adhering to BD Values.
Added 1 hour ago
UO
Executive Assistant
University of Colorado Denver
Boulder, CO
- $80,000 to $98,000 USD / year
Vice Chancellor for Student Life (VCSL) encourages applications for an Executive Assistant! Reporting directly to the Associate Vice Chancellor for Student Life, the Executive Assistant and…
Added 1 hour ago
GO
Outlet Department Leader - Emerson Ave
Goodwill of Central and Southern Indiana, Inc.
Greenwood, IN
- $20 USD / hour
Maintains a system of problem identification and elimination that is focused on hazards to the achievement of operational goals and objectives.
Added 2 hours ago
Senior Customer Service Representative
Conner Industries Inc.
Remote, United States
…invoice accuracy, BOM accuracy, shipment communication, issue resolution, customer satisfaction, and…
Added 4 hours ago
DH
Charge Nurse (Outpatient)
Denver Health
Denver, CO
- $38 to $59 USD / hour
…candidate may include communication, team management, conflict resolution, problem-solving, and…
Added 4 hours ago
Substation Operations Technical Spec II
Dominion Energy
GLEN ALLEN, VA
…various substation test equipment. Create documentation for issue resolution, including technical reports and SAP work…
Added 4 hours ago
HH
Histology Technologist
HCA Healthcare
Richmond, VA
- $30.27 to $45.42 USD / hour
Utilize independent judgement and problem-solving skills to ensure the accuracy of procedures performed and proper equipment performance, proactively addressing potential issues.
Added 5 hours ago
Trading Services Associate I
JPMC page
Newark, DE
As a FICC Trade Support Associate in the Investment Products Middle Office, you will manage end-to-end trade processes, support platform operations, and ensure timely settlements. Your deep…
Added 5 hours ago
IC
Director of Admissions (65856)
IEC CORP GROUP
Gardena, CA
- $90,000 to $110,000 USD / year
Excellent communication and interpersonal skills, including problem solving and conflict resolution.
Added 5 hours ago
CR
Associate Business Analyst
Claritas Rx
Remote, United States
- $60,000 to $70,000 USD / year
The Associate Business Analyst is a technical executor of the Ascend platform configuration. The top expectation of this role is the ability to lead and manage spec negotiations with data…
Added 5 hours ago
Associate Brokerage Accounts
FEDEX SUPPLY CHAIN INC
GREEN BAY, WI
JOB REQUIREMENTS: General Summary Associate Brokerage Accounts is responsible for analyzing, designing, and managing transportation solutions that support customer supply chain objectives.…
Added 6 hours ago
Facilities Technician
T1 Energy
Dallas, TX
- Proven ability to troubleshoot complex systems and lead problem resolution.
Added 7 hours ago
Accounting Manager/Assistant Manager (Bilingual in Korean)
Cesna Recruitment
Rancho Cucamonga, CA
…Strong analytical skills help identify discrepancies and support problem resolution in collaboration with other departments. Effective communication skills are essential for coordinating…
Added 7 hours ago
Associate Manager, Tax and Reporting Compliance
Cesna Recruitment
Reston, VA
Receive and triage IRS and state notices and manage audits, coordinating responses and documentation with external advisors, to reach timely resolution
Added 7 hours ago
Accounting Clerk/Specialist （Bilingual in Korean)
Cesna Recruitment
Chatsworth, GA
- Monitor pending requests and proactively follow up with customers, vendors, and internal departments to ensure timely resolution of outstanding items.
Added 7 hours ago
UO
Professional Assistant
University of Colorado Denver
Boulder, CO
- $47,900 to $52,000 USD / year
Responsible for daily decision-making and problem resolution in the executive administration office and makes decisions independently to reflect the best interest of the office.
Added 7 hours ago
FS
Help Desk Support Technician I
FORTUNE SOCIETY INC
Long Island City, NY
- $24.73 to $27.38 USD / hour
Tier 1 Troubleshooting and Resolution: Diagnose and resolve a wide array of common technical issues, including, but not limited to, hardware failures, software application errors, operating…
Added 7 hours ago
Accounts Payable Associate
Strattec Security Corp.
Milwaukee, WI
The Accounts Payable Associate is responsible for the accurate and timely processing of accounts payable transactions within a fast-paced manufacturing environment. This role performs…
Added 8 hours ago
D
Supervisor, Inventory
DSV
Fort Worth, TX
- $70,000 to $80,000 USD / year
Lead and oversee a team of hourly associates and team leads responsible for Inventory Control activities while supporting problem-solving efforts across site operations.
Added 9 hours ago
G
Business Law Associate/Sr. Associate 4-8 years
GPAC
Saint Louis, MO
- $105,000 to $160,000 USD / year
A well-established and respected law firm is seeking a Business Law Associate or Senior Associate with approximately 4–8 years of experience to join its growing practice. The firm is open…

Boca Recovery Center

Outreach Representative

Huntington, IN, United States

On-site

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Workplace: On-site
Education: High school diploma
Posting language: English
Posted: Oct 1, 2025

Original job description

Job Title: Outreach Representative Location: On site Department: Outreach Reports To: Kaity Navarro, National Director of Strategic Development Employment Type: Full-Time

About Us

Founded in 2016, Boca Recovery Center is a nationally recognized addiction treatment provider specializing in substance use disorders and co-occurring mental health conditions. With locations in Florida, New Jersey, Indiana, and Massachusetts; we deliver evidence-based clinical care in a supportive, structured environment. Our team is committed to providing trauma-informed, client-centered services that promote lasting recovery. Job Summary The Outreach Representative serves a critical role in connecting the Outreach Department, Call Center, and Admissions teams to streamline referral management, stepdown planning, and aftercare coordination. This individual ensures the efficient handling of both inbound and outbound referrals while supporting client outcomes and maintaining strong external partnerships. This role is ideal for a results-driven professional with experience in business development, partnership management, or admissions within behavioral healthcare.

Key Responsibilities

Inbound Referral Management

Oversee the proper handling of inbound referrals by the Call Center, including after-hours coverage when needed.
Ensure compliance with intake protocols by working closely with the Director and Assistant Director of Admissions.
Engage directly with referred clients when necessary to support their entry into treatment.

Outbound Referral Coordination

Collaborate with Outreach Directors and the Call Center to manage outbound referrals when Boca Recovery Center cannot admit a patient (e.g., insurance or capacity limitations).
Act as liaison for referred patients and external partners to ensure appropriate placements.

Aftercare & Stepdown Planning

Track and manage patient stepdowns from detox and residential programs to lower levels of care.
Coordinate with facility teams to ensure timely transitions and documentation in Salesforce.

Reporting & Data Management

Generate reports in Salesforce on referral activity and performance trends.
Maintain high standards of data integrity (within 2% margin of error).
Deliver timely updates to Outreach and Strategic Development leadership.

Communication & Issue Resolution

Identify trends, address pipeline issues, and collaborate cross-functionally to resolve bottlenecks.
Keep leadership informed of partner health, process gaps, and referral outcomes.

Key Performance Expectations

Refer-Out to Referral Admit Conversion Rate: Minimum 20% monthly.
Reporting Accuracy: Timely and precise reports that support strategic goals.
CRM Data Accuracy: Salesforce data must be consistently accurate and up to date for reporting.

Education

High School Diploma or GED required; Associate's Degree preferred.
Professional experience may substitute for formal education.

Experience

Background in business development, outreach, admissions, or referral management in behavioral healthcare.
Strong understanding of addiction treatment and the full continuum of care.
Hands-on experience with Salesforce or other CRMs for tracking and documentation.

Skills & Knowledge

Knowledge of addiction, treatment protocols, and industry referral networks.
Excellent communication and interpersonal skills.
Highly organized with a proactive and problem-solving mindset.
Proficient in Microsoft Office and EMR systems.

Work Environment & Physical Demands

Setting: 80–90% indoors in a temperature-controlled environment.
Physical Activity: Sitting, standing, walking, reaching, occasional lifting (up to 50 lbs).
Mental Stress: Medium to high stress with frequent collaboration.
Standard Precautions: Category III – no routine exposure to blood or bodily fluids.
Workplace Risk: Low potential for workplace violence.
Screening Requirements: Local background check.

Why Join Us? At Boca Recovery Center, we pride ourselves on building strong community relationships and delivering best-in-class care. As an Outreach Representative, you’ll play a vital role in bridging care and connection - supporting our mission to help individuals recover with dignity and respect.

Boca Recovery Center offers a comprehensive benefits package, including:

Health Insurance
Retirement Plans
Disability Coverage
Paid Time Off
Continuing Education & Professional Development Opportunities

Boca Recovery Center is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join Boca Recovery Center and make a meaningful impact through expert, compassionate care in a mission-driven environment focused on recovery and wellness.

Apply About employer

Report this job