Jobs in the United States

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Added 2 mins ago
Team Member
Express Wash Operations LLC
United States
At Whistle Express, the Associate role is where it all starts - and for a lot of our site managers, it's exactly where they started, too. This is a hands-on, fast-moving position on the…
Added 2 mins ago
Team Member
Express Wash Operations LLC
United States
At Whistle Express, the Associate role is where it all starts - and for a lot of our site managers, it's exactly where they started, too. This is a hands-on, fast-moving position on the…
Added 4 mins ago
Associate Director Technical Producer
Stitch Consulting Services, Inc.
Remote, United States
As an Associate Director, Technical Producer, you lead a team of Technical Producers (aka Stitch's version of email developers) and set the technical bar. You’re a people leader first and a…
Added 6 mins ago
Lead Analytics & Insights Associate
Vizient, Inc.
Centennial, CO
Added 6 mins ago
Lead Analytics & Insights Associate
Vizient, Inc.
Centennial, CO
Added 6 mins ago
Operations Manager
Setpoint Systems Corporation
Littleton, CO
…scaling at a rapid pace and are looking for a high-energy, Operations Manager to help lead our dynamic project teams into the next era of building…
Added 6 mins ago
Operations Manager
Setpoint Systems Corporation
Littleton, CO
…scaling at a rapid pace and are looking for a high-energy, Operations Manager to help lead our dynamic project teams into the next era of building…
Added 6 mins ago
Audit Manager, Manufacturing & Distribution
Wipfli Advisory LLC
Denver, CO
CPA license required
Added 16 mins ago
Survey Manager
GPAC
Elmhurst, IL
Proven ability to manage budgets, project schedules, client relationships, and departmental operations.
Added 24 mins ago
Associate Manager, AI & Agentic Engineering - AIOps/LLMOps Engineer
Avanade Inc. Company
United States
You'll work hands-on across AI applications, models, data, cloud infrastructure, and operations. You will partner with architects and engineering teams to create secure, scalable delivery…
Added 27 mins ago
AU
Site Supervisor Beach Front Hotel
Allied Universal
Newport Beach, CA
- $32.5 USD / hour
Must Have Supervisor Experience · QUALIFICATIONS (MUST HAVE):
Added 35 mins ago
Solution Architect - Consumer Banking 3
Genpact LLC
Chicago, IL
Work with pricing, digital, transition, operations, and analytics teams to co-create integrated solutions that meet client needs.
Added 42 mins ago
Computer Hardware Inventory Management
Computer Task Group, Inc
Morrisville, NC
CTG is seeking to fill a Computer Hardware Inventory Management position for our client.
Added 47 mins ago
Community Support Worker (CSW) - Behavioral Health Case Management - 2pm-10pm
State of the Heart Recovery
Albuquerque, NM
Perform other related duties to support client care and program operations.
Added 49 mins ago
HS
Outreach Team Lead
Housing Solutions
Tulsa, OK
- $23.49 to $25.83 USD / hour
Program Oversight: Leads daily outreach operations, facilitates weekly staffings with Outreach Team, assigns and monitors caseload progress to ensure compliance and advance housing goals.…
Added 50 mins ago
T
Financial Client Services Associate
TEKsystems
King of Prussia, PA
- $24 to $25 USD / hour
Financial Client Services Associate | King of Prussia, PA | $25/hr | Hybrid | No Weekends
Added 50 mins ago
Infra and DevOps Cloud Architect - Delivery Architect, Infrastructure Engineering Technical Solutions
Deloitte
Mechanicsburg, PA · Philadelphia, PA
…alongside talented professionals reimagining and reengineering operations and processes that are critical to businesses. Your contributions can help clients improve financial performance,…
Added 1 hour ago
CMT Group Supervisor
ECS Ltd
Lexington, SC
The CMT Department Supervisor leads the overall operations, technical execution, and financial performance of the CMT department. This role is accountable for department success, including…
Added 1 hour ago
Customer Success Manager - Central Region - US Remote
Motorola Solutions, Inc.
Remote, United States
Must have 911 Dispatch experience as it is required for this position
Added 1 hour ago
S
Processor
Staffmark
Newport, AR
- $21 USD / hour
Follow all food safety, quality, and workplace safety requirements. Information adapted from the client’s processor job description.
Added 1 hour ago
S
Collections Manager
Staffmark
Jonesboro, AR
- $26 to $36 USD / hour
Lead daily collections operations and manage the department’s workload.
Added 1 hour ago
Real Estate & Assessment Recovery
GPAC
Columbus, OH
An expanding real estate practice is seeking an Associate Attorney to join its Assessment Recovery team in Columbus. Designed for candidates seeking career growth, this role provides…
Added 1 hour ago
Software Engineer II- Full-stack Developer
Deloitte
Saint Louis, MO
…engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing…
Added 1 hour ago
Software Engineer II- Full-stack Developer
Deloitte
Kansas City, MO
…engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing…
Added 1 hour ago
Real Estate Transactional / Corporate Attorney
GPAC
Indianapolis, IN
An expanding Indianapolis law firm is seeking a Transactional Associate Attorney to join its core operations group. This role is ideal for a professional looking for meaningful career…

Boca Recovery Center

Client Care Coordinator

Springfield, MA, United States

Apply on jobs.workable.com About employer

Applications open in a new tab.

Job details

Experience: 1–2 years of experience in behavioral health or substance use treatment setting
Posting language: English
Posted: Jun 8, 2026

Original job description

Client Care Coordinator Location: On Site , Springfield MA , M-F - 9-5 Department: Boca Health Marketing Reports to: National Director of Strategic Development Salary: Competitive based on education and experience.

About Boca Recovery Center Founded in 2016, Boca Recovery Center is a nationally recognized addiction treatment provider specializing in substance use disorders and co-occurring mental health conditions. With locations in Florida, New Jersey, Indiana, and Massachusetts, we deliver evidence-based clinical care in a supportive, structured environment. Our team is committed to providing trauma-informed, client-centered services that promote lasting recovery.

Position Overview We are seeking a dedicated and compassionate Client Care Coordinator to support clients through their treatment journey and ensure a successful transition into aftercare services. This role manages client care from admission through discharge, with a strong focus on aftercare planning, engagement, group facilitation, and collaboration with outreach, clinical, operations, and alumni teams. The Client Care Coordinator also provides support in AMA prevention and case management tasks such as FMLA and short-term disability processes.

Key Responsibilities

Aftercare & Discharge Planning

Develop and implement individualized aftercare plans in coordination with clients, families, and clinical staff.
Facilitate referrals and placements into outpatient programs, sober living, and recovery housing.
Document and communicate all discharge planning details with the treatment team and referral sources.

Client Engagement & Support

Assist clients in navigating legal, family, or logistical barriers to treatment and recovery.
Participate in AMA blocking efforts, providing motivational support and involving family/support systems.
Maintain consistent, supportive communication with clients during treatment and facilitate smooth post-discharge transitions.

Group Facilitation

Lead engaging group sessions focused on relapse prevention, life skills, recovery maintenance, and aftercare education.
Encourage active participation and provide resources for continued care and long-term recovery.

Case Management Support

Support clients in completing FMLA, short-term disability, and related medical leave documentation.
Coordinate with employers, EAPs, and insurance providers to ensure continuity of care.
Provide assistance with housing, transportation, and employment resources during the discharge process.

Team Coordination & Communication

Serve as liaison between Clinical, Outreach, Alumni, and operational teams to ensure seamless care coordination.
Actively participate in interdisciplinary team meetings and case conferences.
Maintain accurate and timely documentation within the Electronic Health Records (EHR) system.

Key Performance Indicators (KPIs)

Aftercare Placement Rate: 90% of eligible clients discharged with confirmed aftercare plan and placement.
Timeliness of Aftercare Planning: Initial plan started within 5 days of admission; finalized at least 72 hours before discharge.
AMA Intervention Success Rate: 60% of clients receiving intervention remain in treatment for at least 72 additional hours.
Client Satisfaction: 85% positive feedback on aftercare planning and support from client satisfaction surveys.
Associate’s Degree in Psychology, Social Work, Counseling, or related field (required)
1–2 years of experience in behavioral health or substance use treatment setting
Familiarity with aftercare planning, FMLA/disability documentation, and case management preferred
Strong interpersonal, communication, and documentation skills
Ability to work both independently and collaboratively within a multidisciplinary team
Knowledge of community resources and treatment continuum
Experience using Electronic Health Records (EHR) preferred
Group facilitation experience is a plus

Boca Recovery Center offers a comprehensive benefits package, including:

Health Insurance
Retirement Plans
Disability Coverage
Paid Time Off
Continuing Education & Professional Development Opportunities

Join Boca Recovery Center and make a meaningful impact through expert, compassionate care in a mission-driven environment focused on recovery and wellness.

Apply on jobs.workable.com About employer

More about this job

Skills

Collaboration
Case management
Communication skills
Documentation
Electronic health records
EHR
Counselling

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Work requirements

Jobs in the United States