Jobs in the United States

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Added 1 min ago
Surgical Technologist Cert.
Lexington Medical Center
West Columbia, SC
Collaborates with the Associate Care Manager/Registered Nurse to continuously update the nursing plan of care and recommends interventions to meet identified patient goals.
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Norwood, MA
- $30 to $42 USD / hour
High school diploma or GED required; Associate's or Bachelor's degree preferred
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Boca Recovery Center

Client Care Coordinator

Huntington, IN, United States

Apply on jobs.workable.com About employer

Applications open in a new tab.

Job details

Experience: 1–2 years of experience in behavioral health or substance use treatment setting
Posting language: English
Posted: Nov 3, 2026

Original job description

Client Care Coordinator Location: On Site , Huntington Indiana , M-F - 9-5 Department: Boca Health Marketing Reports to: National Director of Strategic Development Salary: Competitive based on education and experience.

About Boca Recovery Center Founded in 2016, Boca Recovery Center is a nationally recognized addiction treatment provider specializing in substance use disorders and co-occurring mental health conditions. With locations in Florida, New Jersey, Indiana, and Massachusetts, we deliver evidence-based clinical care in a supportive, structured environment. Our team is committed to providing trauma-informed, client-centered services that promote lasting recovery.

Position Overview We are seeking a dedicated and compassionate Client Care Coordinator to support clients through their treatment journey and ensure a successful transition into aftercare services. This role manages client care from admission through discharge, with a strong focus on aftercare planning, engagement, group facilitation, and collaboration with outreach, clinical, operations, and alumni teams. The Client Care Coordinator also provides support in AMA prevention and case management tasks such as FMLA and short-term disability processes.

Key Responsibilities

Aftercare & Discharge Planning

Develop and implement individualized aftercare plans in coordination with clients, families, and clinical staff.
Facilitate referrals and placements into outpatient programs, sober living, and recovery housing.
Document and communicate all discharge planning details with the treatment team and referral sources.

Client Engagement & Support

Assist clients in navigating legal, family, or logistical barriers to treatment and recovery.
Participate in AMA blocking efforts, providing motivational support and involving family/support systems.
Maintain consistent, supportive communication with clients during treatment and facilitate smooth post-discharge transitions.

Group Facilitation

Lead engaging group sessions focused on relapse prevention, life skills, recovery maintenance, and aftercare education.
Encourage active participation and provide resources for continued care and long-term recovery.

Case Management Support

Support clients in completing FMLA, short-term disability, and related medical leave documentation.
Coordinate with employers, EAPs, and insurance providers to ensure continuity of care.
Provide assistance with housing, transportation, and employment resources during the discharge process.

Team Coordination & Communication

Serve as liaison between Clinical, Outreach, Alumni, and operational teams to ensure seamless care coordination.
Actively participate in interdisciplinary team meetings and case conferences.
Maintain accurate and timely documentation within the Electronic Health Records (EHR) system.

Key Performance Indicators (KPIs)

Aftercare Placement Rate: 90% of eligible clients discharged with confirmed aftercare plan and placement.
Timeliness of Aftercare Planning: Initial plan started within 5 days of admission; finalized at least 72 hours before discharge.
AMA Intervention Success Rate: 60% of clients receiving intervention remain in treatment for at least 72 additional hours.
Client Satisfaction: 85% positive feedback on aftercare planning and support from client satisfaction surveys.
Associate’s Degree in Psychology, Social Work, Counseling, or related field (required)
1–2 years of experience in behavioral health or substance use treatment setting
Familiarity with aftercare planning, FMLA/disability documentation, and case management preferred
Strong interpersonal, communication, and documentation skills
Ability to work both independently and collaboratively within a multidisciplinary team
Knowledge of community resources and treatment continuum
Experience using Electronic Health Records (EHR) preferred
Group facilitation experience is a plus

Boca Recovery Center offers a comprehensive benefits package, including:

Health Insurance
Retirement Plans
Disability Coverage
Paid Time Off
Continuing Education & Professional Development Opportunities

Join Boca Recovery Center and make a meaningful impact through expert, compassionate care in a mission-driven environment focused on recovery and wellness.

Apply on jobs.workable.com About employer

More about this job

Skills

Collaboration
Case management
Communication skills
Documentation
Electronic health records
EHR
Counselling

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Work requirements

Jobs in the United States