Bob Johnson Mazda is seeking an Experienced Flat Rate Technician to join our fast-paced and high-performing service team. This individual will be responsible for diagnosing, repairing, and maintaining a wide range of vehicles with a focus on delivering high-quality work efficiently. The ideal candidate will have a strong technical background, professional work ethic, and the ability to work independently under a flat rate pay structure.
Key Responsibilities:
• Vehicle Diagnostics & Repair
• Accurately diagnose mechanical and electrical issues in a wide range of vehicles (domestic, import, or specific brand depending on your dealership).
• Perform repairs according to manufacturer specifications and industry standards, including engines, transmissions, suspension, brakes, electrical systems, HVAC, and drivability issues.
• Efficiency & Productivity
• Complete assigned repairs within manufacturer-recommended labor times and in accordance with flat rate standards.
• Maximize billed hours by working efficiently without compromising quality.
• Maintain a consistent and reliable workflow with minimal supervision.
• Documentation & Communication
• Complete accurate and detailed repair orders, including diagnostics, parts used, and services performed.
• Communicate effectively with service advisors and other team members regarding vehicle status, additional service needs, or delays.
• Follow all internal documentation processes for warranty and customer-pay work.
• Compliance & Safety
• Follow all safety protocols, OSHA regulations, and dealership guidelines.
• Properly handle and dispose of hazardous materials and chemicals.
• Maintain a clean, organized, and safe work area.
• Team Collaboration
• Support junior technicians by providing guidance and mentorship when needed.
• Contribute to a team-oriented environment, sharing knowledge and expertise with peers.
• Attend required training sessions to maintain manufacturer certifications and stay current with technological advancements.
Qualifications
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Experience:
• Minimum of 3-5 years of experience as a flat rate technician in a dealership or high-volume independent shop.
• Proven ability to consistently meet or exceed hourly production goals.
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Certifications:
• ASE Certifications preferred or willingness to obtain.
• Manufacturer certifications (Toyota, Ford, GM, Honda, etc.) are a plus.
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Technical Skills:
• Proficient in using diagnostic tools (scan tools, multimeters, scopes).
• Strong understanding of vehicle systems and OEM repair procedures.
• Ability to interpret service manuals, wiring diagrams, and technical bulletins.
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Other Requirements:
• Valid driver’s license and clean driving record.
• Must supply own professional-grade tools.
• Ability to work in a flat-rate environment and self-manage time effectively.