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SERVICE ADVISOR

  • Rochester, NY, United States

$70,000 to $100,000 USD / year

This opening has closed.

The original listing is kept below for reference.

Job details

Pay
$70,000 to $100,000 USD / year
Posting language
English
Posted

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Original job description

Archived listing. The details below describe a past opening.

Join Our Winning Team!

Are you an energetic, customer-focused professional with a passion for the automotive industry? Seeking a Service Advisor to join our growing service team. We’re looking for someone who thrives in a fast-paced environment, delivers exceptional customer experiences, and works well with both customers and technicians to ensure repairs are completed efficiently and accurately.

What You’ll Do:

  • Greet and assist service customers with professionalism and enthusiasm
  • Write repair orders and communicate customer concerns clearly to technicians
  • Provide accurate estimates for labor and parts
  • Keep customers informed throughout the service process
  • Review completed repairs, explain work performed, and ensure satisfaction
  • Maintain high CSI (Customer Satisfaction Index) scores and build long-term relationships

What We Offer:

  • Competitive pay plan
  • Supportive management team and a positive work environment
  • Prior experience as an Automotive Service Advisor or Writer (preferred)
  • Strong communication and organizational skills
  • Ability to multitask and stay calm under pressure

Qualifications

Valid driver’s license and clean driving record

More about this job

Skills

  • Customer service
  • Multitask
  • Valid driver's licence

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