Find work in the United States.

A simpler way to find your next job.

Jobs in the United States

25+ jobs

Save this search

Added just now
Traveling Heavy Civil PM - Earthwork & Grading
GPAC
Memphis, TN
Our client, a stable and established heavy civil contractor, is hiring a Heavy Civil Project Manager to lead complex earthmoving, grading and site development projects, including…
Added just now
Traveling Heavy Civil PM - Earthwork & Grading
GPAC
Louisville, KY
Our client, a stable and established heavy civil contractor, is hiring a Heavy Civil Project Manager to lead complex earthmoving, grading and site development projects, including…
Added just now
Traveling Heavy Civil PM - Earthwork & Grading
GPAC
Lexington, KY
Our client, a stable and established heavy civil contractor, is hiring a Heavy Civil Project Manager to lead complex earthmoving, grading and site development projects, including…
Added just now
Traveling Heavy Civil PM - Earthwork & Grading
GPAC
Milwaukee, WI
Our client, a stable and established heavy civil contractor, is hiring a Heavy Civil Project Manager to lead complex earthmoving, grading and site development projects, including…
Added just now
Traveling Heavy Civil PM - Earthwork & Grading
GPAC
Madison, WI
Our client, a stable and established heavy civil contractor, is hiring a Heavy Civil Project Manager to lead complex earthmoving, grading and site development projects, including…
Added just now
Traveling Heavy Civil PM - Earthwork & Grading
GPAC
Baton Rouge, LA
Our client, a stable and established heavy civil contractor, is hiring a Heavy Civil Project Manager to lead complex earthmoving, grading and site development projects, including…
Added just now
Traveling Heavy Civil PM - Earthwork & Grading
GPAC
Chicago, IL
Our client, a stable and established heavy civil contractor, is hiring a Heavy Civil Project Manager to lead complex earthmoving, grading and site development projects, including…
Added just now
G
Project Manager - Steel Fabrication Projects
GPAC
Channelview, TX
- $110,000 to $150,000 USD / year
…The fastest-growing steel manufacturer in Texas is hiring a Project Manager to work on-site in Houston's northern suburbs, backed by a consistent work…
Added just now
Traveling Heavy Civil PM - Earthwork & Grading
GPAC
Peoria, IL
Our client, a stable and established heavy civil contractor, is hiring a Heavy Civil Project Manager to lead complex earthmoving, grading and site development projects, including…
Added just now
Traveling Heavy Civil PM - Earthwork & Grading
GPAC
Indianapolis, IN
Our client, a stable and established heavy civil contractor, is hiring a Heavy Civil Project Manager to lead complex earthmoving, grading and site development projects, including…
Added just now
Traveling Heavy Civil PM - Earthwork & Grading
GPAC
Fort Wayne, IN
Our client, a stable and established heavy civil contractor, is hiring a Heavy Civil Project Manager to lead complex earthmoving, grading and site development projects, including…
Added just now
G
Project Manager - Fast-Growing Texas Steel Manufacturer
GPAC
Baytown, TX
- $110,000 to $150,000 USD / year
Join the fastest-growing steel manufacturer in Texas as a Project Manager. You'll oversee large commercial and industrial projects from an on-site role in Houston's northern suburbs.
Added just now
G
Project Manager - Fast-Growing Texas Steel Manufacturer
GPAC
The Woodlands, TX
- $110,000 to $150,000 USD / year
…manufacturer in Texas has a consistent work backlog and needs a Project Manager to run large commercial and industrial projects, on-site in Houston's northern…
Added 1 min ago
VH
Acquisition & Utilization Specialist
Veterans Health Administration
McClellan, CA
- $68,419 to $107,620 USD / year
…services, product acquisition and support services required by project managers, program managers, upper management, and stakeholders on all aspects of procurement for a wide variety of…
Added 1 min ago
AM
GENERAL ENGINEER
Air Mobility Command
Scott AFB, IL
- $128,967 to $167,663 USD / year
The primary purpose of this position is to serve as the AMC Program Manager reporting directly to the Air Mobility Command Chief of Staff (General Officer) for renovation of facilities and…
Added 4 mins ago
Assistant Manager - Sales
Danfoss
Oragadam, IN
As our Assistant Manager – Sales, you will strengthen Danfoss Climate Solutions’ position in the Indian market by identifying new prospects, developing customer opportunities, and…
Added 4 mins ago
EE
IT Specialist (Systems Analysis/Applications Software)
Equal Employment Opportunity Commission
Washington, DC
- $143,913 to $187,093 USD / year
…III technical support, troubleshooting, and consultation to development teams, system owners, and stakeholders regarding platform services, authentication mechanisms, application…
Added 4 mins ago
VH
Biomedical Engineer
Veterans Health Administration
Chesapeake, VA · Hampton County, VA
- $61,008 to $140,686 USD / year
Assist in the development and implementation of an equipment management program that meets current Joint Commission, FDA, CAP, CARF, NFPA, and VA requirements.
Added 4 mins ago
AN
SUPERVISORY FACILITY OPERATIONS SPECIALIST
Air National Guard Units
Camp Murray, WA
- $83,935 to $109,122 USD / year
…activities. The position provides critical direction in contract development and execution. Incumbents input to Statements of Work (SOW), project books, and the design process to ensure…
Added 6 mins ago
SO
PROFESSIONAL TRAINEE II (PROJECT MANAGER) - OAHU
State of Hawai'i
O‘ahu, HI
- $4,725 to $6,728 USD / month
…Positions in this series are accountable for all aspects of a project, ensuring that all products identified in the project scope are delivered on time and within budget. Positions also…
Added 6 mins ago
AF
SUPERVISORY COMMUNITY PLANNER
Air Force Special Operations Command
Cannon AFB, NM
- $106,437 to $138,370 USD / year
…the Engineering Flight, Civil Engineering Squadron. Provides project planning, program development, design, project management, contract execution, and squadron technical support to…
Added 6 mins ago
AN
IT SPEC (INFOSEC)
Air National Guard Units
Lincoln, NE
- $57,331 to $97,867 USD / year
1. Serves as the Wing Information Assurance Manager. Applies Information Technology (IT) security principles, methods, and security products to protect and maintain the availability,…
Added 8 mins ago
Project Manager
Instem Group of Companies
Conshohocken, PA
The Project Manager is a highly valued role where collaboration and a superior team player mindset is non-negotiable. As a Project Manager (PM) your mission is to be the primary liaison for…
Added 12 mins ago
Senior Project Manager / Estimator - Sitework
GPAC
Maple Grove, MN
…Cities and surrounding areas, is adding an experienced Senior Project Manager / Estimator to its growing team. You will lead projects from estimating and bidding through completion, focused…
Added 12 mins ago
Senior Project Manager / Estimator - Sitework
GPAC
Elk River, MN
…Cities and surrounding areas, is adding an experienced Senior Project Manager / Estimator to its growing team. You will lead projects from estimating and bidding through completion, focused…

Closed listing

BNF Benefitfocus

Benefitfocus Client Relationship Manager

Charleston, SC, United States
NY, United States
Atlanta, GA, United States
Minneapolis, MN, United States
Boston, MA, United States

$90,000 - $110,000 Be Well.

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $90,000 - $110,000 Be Well.
Experience: 10+ years’ experience in Customer Success, Account Management or related roles.
Posting language: English
Posted: Nov 4, 2026

Similar jobs hiring now

Search current openings

Original job description

Archived listing. The details below describe a past opening.

Together we fight for everyone’s opportunity for a better financial future.

We will do this together - with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today.

Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with - and those we acquire throughout our lives - are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.

Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now

About Benefitfocus:

Benefitfocus, Inc., a Voya company, is a leading provider of cloud-based benefits software solutions for consumers, employers, insurance carriers and brokers. Benefitfocus has served numerous consumers on its platform that consists of an integrated portfolio of products and services enabling clients to shop, enroll, manage and exchange benefits information more efficiently. With a user-friendly interface and consumer-centric design, the Benefitfocus Platform provides one place for consumers to access all their benefits. Benefitfocus solutions support the administration of all types of benefits including core medical, dental, and other voluntary benefits plans as well as wellness programs.

Get to Know the Opportunity:

The Client Relationship Manager (CRM) is responsible for developing high-trust relationships with Benefitfocus customers, measured through customer satisfaction, relationship health and customer retention. The CRM provides continuity and ensures a seamless experience spanning all stages of the customer lifecycle. This role requires a strong understanding of benefits administration, technology (particularly SaaS), business process outsourcing and strategic planning. The Client Relationship Manager is an extension of his/her customer’s team, helping them to drive their desired outcomes while maximizing the value of their Benefitfocus solution.

The Large-Market CRM is responsible for maintaining larger, more complex customer accounts, including triaging and promoting the resolution of occasional technical issues.

Please Note: Work location for this role is flexible! This position allows 100% remote work from home or allows work to be performed in any of our major office locations with a hybrid schedule.

The Contributions You’ll Make:

Build and maintain relationships with a portfolio of Employer customers through all stages of the customer lifecycle; Manage customer relationships to maximize desired outcomes for the customers while increasing customer satisfaction and retention.
Stay abreast of industry and technology trends; Educate and advocate for customers on the basis of these trends.
Demonstrate effective command of Benefitfocus governance and decision-making processes, products/solutions, organizational structures, and technology infrastructure.
Demonstrates extensive knowledge of the platform and file processes.
Demonstrates fundamental communication skills to facilitate client calls and resolve escalated interactions.
Lead the internal Benefitfocus team on behalf of the customer, motivating the team, coordinating across departments, anticipating and addressing needs, and ensuring the highest possible quality of work generated by the team.
Drive annual open enrollment success with customers, partnering with each customer to develop actionable steps with assigned owners, timelines and measurements while anticipating and removing roadblocks and orchestrating multiple resources.
Serve as a leader and mentor on the Channel Partners team championing Benefitfocus core values and acting as a positive influence on peers.
Manages program-level and team-wide projects, including the development and documentation of new processes/process improvements for the CSM team.
Host internal training sessions as needed and regularly share best practices to facilitate growth across the team.
Other duties as assigned.

Minimum Knowledge & Experience:

10+ years’ experience in Customer Success, Account Management or related roles.
Successful experience managing a portfolio of customers consisting of companies with a high-level of complexity, focus and intensity.

Preferred Knowledge & Experience:

B.S. or B.A. required.
MBA
PMP Certification and/or GBA/CEBS
Industry knowledge and experience highly preferred: Insurance, Benefits Administration, Benefits Consulting, SaaS, Healthcare, and/or BPO.

Success Measures: The success of a Client Relationship Manager is ultimately measured by their ability to drive the desired outcomes of our customers while maximizing the value of their Benefitfocus solution.

Customer Satisfaction: Ensure maximum customer participation in relationship and transactional surveys; follow established closed loop follow up processes to ensure resolution to any issue causing dissatisfaction.
Customer Retention Rates: Meet or exceed targeted customer retention metrics.
Regular and Proactive Communication: Participate in and drive quarterly business reviews to analyze support for each customer, agree on action plans for any outstanding issues to drive resolution, and provide insight on upcoming release features that will add value for the customer.
Open Enrollment Success: Drive the project planning for Open Enrollment and ensure that all milestones and key deliverables are accounted for and managed for a smooth OE experience for members and Employer partners.

Compensation Pay Disclosure:

Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities.

The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya may offer incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting.

Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

$90,000 - $110,000 Be Well. Stay Well. Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That’s why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well.

What We Offer

Health, dental, vision and life insurance plans
401(k) Savings plan – with generous company matching contributions (up to 6%)
Voya Retirement Plan – employer paid cash balance retirement plan (4%)
Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
Paid volunteer time - 40 hours per calendar year

Learn more about Voya benefits (download PDF)

Critical Skills At Voya, we have identified the following critical skills which are key to success in our culture:

Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

Learn more about Critical Skills

Equal Employment Opportunity Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.

Reasonable Accommodations Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please reference resources for applicants with disabilities.

Misuse of Voya's name in fraud schemes

About employer

More about this job

Skills

Customer service
Business processes
Strategic planning
Customer relations
Decision making
Communication skills
Documentation
CSM
PMP
Critical thinking
Problem solving

Report this job