Jobs in the United States

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Added 2 mins ago
Cyber - AI Engineer - Manager - Consulting
EY
Lansing, MI · Detroit, MI · Southfield, MI · Grand Rapids, MI
As a Cyber AI Engineer at the Manager level in EY's Cyber practice, you will work as a forward-deployed engineer, helping clients apply frontier AI cyber models to real security challenges.…
Added 3 mins ago
FC
IT Security Analyst
Firekeepers Casino Hotel
BATTLE CREEK, MI
- $76,065.6 to $93,184 USD / year
Provides timely and relevant updates to Network Operations Manager in relation to Security Incidents and provides investigation findings to assist in improving information security posture.
Added 50 mins ago
NS
IT Project Manager, GS-2210-13 MP
National Science Foundation
Alexandria, VA
- $121,785 to $158,322 USD / year
This Job Opportunity Announcement (JOA) will be used to fill multiple Information Technology (IT) Project Manager positions across the Office of the Chief Information Officer (OCIO) at the…
Added 1 hour ago
F
Client Services Manager
Food52
Brooklyn, NY
- $100,000 to $110,000 USD / year
…across editorial, video production, experiential, creative strategy, ad operations, and social media teams. Your goal is to deliver flawless execution, ensure high client satisfaction,…
Added 2 hours ago
Digital Marketing Specialist - Sioux Falls, SD
C & B Operations, LLC
Sioux Falls, SD
Qualified applicants must be able to successfully complete a pre-employment drug test and background check. C & B Operations, LLC is a drug-free workplace.
Added 2 hours ago
Digital Marketing Specialist - Yankton, SD
C & B Operations, LLC
Yankton, SD
Qualified applicants must be able to successfully complete a pre-employment drug test and background check. C & B Operations, LLC is a drug-free workplace.
Added 2 hours ago
Digital Marketing Specialist - Freeman, SD
C & B Operations, LLC
Freeman, SD
Qualified applicants must be able to successfully complete a pre-employment drug test and background check. C & B Operations, LLC is a drug-free workplace.
Added 2 hours ago
Digital Marketing Specialist - Mitchell, SD
C & B Operations, LLC
Mitchell, SD
Qualified applicants must be able to successfully complete a pre-employment drug test and background check. C & B Operations, LLC is a drug-free workplace.
Added 2 hours ago
FE
Information Technology Specialist
Federal Emergency Management Agency
Bothell, WA
- $100,602 to $130,786 USD / year
…subject to recall around the clock for emergency management operations, which may require irregular work hours, work at locations other than the official duty station, and may include…
Added 2 hours ago
Senior Strategy Manager, Brand Partnerships, Prime Video Advertising
Amazon.com Services LLC
Culver City, CA · New York, NY
Do you want to build the strategy behind how brands show up in Prime Video's biggest series and films? Prime Video Advertising is looking for a Senior Strategy Manager to shape our Brand…
Added 3 hours ago
Director, Spirits Portfolio Strategy
Gallo
Dallas, TX
As Director of Portfolio Strategy of Spirits, you’ll be a key Business Transformation leader shaping how Spirit of Gallo turns strategy into action. Reporting directly to the General…
Added 3 hours ago
Partner Solutions Engineer, gTech Ads Sellside, Global Exchange Platforms
Google
New York, NY
…automate products, oversee the technical execution and business operations of Google's partnerships, as well as develop product strategy and prioritize projects and…
Added 3 hours ago
E
Senior HR Business Partner
EchoStar
Englewood, CO · Littleton, CO
- $96,250 to $137,500 USD / year
…leaders to integrate leadership development in a human capital…
Added 3 hours ago
Sr. Global Category Manager - Sensors and Pneumatics, Electromechanical Strategic Sourcing Team
Amazon
North Reading, MA · N Reading, MA
The Strategic Sourcing team is seeking an experienced Sr. Global Category Manager for Sensors and Pneumatics (Robotics Applications) with a strong technical background in sensor…
Added 3 hours ago
A
Manager, Conversational & Agentic AI
ADP
Tucson, AZ
- $86,600 to $161,600 USD / year
This is a marketing strategy and delivery role on the Digital Marketing team. You will apply buyer insight, journey design and experimentation to turn business goals into better digital…
Added 4 hours ago
Sales & Operations Advisor in Training
DriveTime Car Sales, LLC
1515 E Bell Rd Phoenix, AZ
· Assist Sales & Operations Advisors during purchasing process including presenting vehicle features, pricing, financing basics, and dealership services to confidently assist customers.
Added 4 hours ago
J
Manager Database Administrator
Jobgether
Remote, United States
- $150,000 to $175,000 USD / year
As a Manager Database Administrator, you will lead a specialized team responsible for managing and optimizing critical database infrastructure in a cloud-based environment. You will oversee…
Added 4 hours ago
Senior Social Media Manager
Museum of Ice Cream
Los Angeles, CA
As Senior Social Media Manager, you will be a hands-on social-first creative who’s fluent in culture and storytelling. Blending strategy and vision, you move effortlessly from big ideas to…
Added 4 hours ago
Senior Social Media Manager
Museum of Ice Cream
NY · New York, NY
As Senior Social Media Manager, you will be a hands-on social-first creative who’s fluent in culture and storytelling. Blending strategy and vision, you move effortlessly from big ideas to…
Added 4 hours ago
WO
Senior Paid Media Manager
Well-Oiled Operations
Remote, United States
- $85,000 to $100,000 USD / year
Well-Oiled Operations is dedicated to empowering small business owners by transforming their businesses into valuable assets, all while creating more white space on their calendars. Our…
Added 5 hours ago
Senior Digital Product Manager, Guest Engagement
CHN Choice Hotels International Services
United States
Choice Hotels, one of the world’s largest lodging franchisors, has an exciting new opportunity as our Senior Digital Product Manager, Guest Engagement in the ChoiceHotels.com team.
Added 5 hours ago
Global Functional Safety Manager
Trialon Corporation
Auburn Hills, MI
The Global Functional Safety Manager architects and implements the client’s global strategy for functional safety (ISO 26262), in order to secure the client’s position among the leaders in…
Added 5 hours ago
Senior Budget Analyst, The Pentagon
The Tauri Group
Alexandria, VA
Provides Advisory & Assistance Services (A&AS) support to the CBDP Resource Manager responsible for the program integration, analysis, execution and assessment of the resource management…
Added 5 hours ago
Project Manager USAMMA
The Tauri Group
Frederick, MD
We are seeking a Project Manager to support the US Army Medical Materiel Agency’s (USAMMA) mission to develop, manage and perform end to end life cycle logistics on medical equipment to…
Added 5 hours ago
Senior Business Intelligence Analyst
tap|QA
Minneapolis, MN
…important component of our mission is to advance the careers of Test and QA professionals and help newcomers enter the field, whether they join us full-time or work with us on a project…

blueStone

Lead IT Consultant

Ann Arbor, MI, United States

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Job details

Posting language: English
Posted: Feb 20, 2015

Original job description

Company Description What’s behind one of the world’s top public restaurant brands? Fun and innovative franchise and corporate team members who are driven to win. Inspired to make each day better than the last, people may join for different reasons but what motivates them to stay are the passionate and talented colleagues who want this to be the best pizza company in every neighborhood. And, we’re having fun doing it! Whether debuting technology firsts, or creating delicious new menu items, we’re dedicated to our customers and focused on making great pizza and more in approximately 11,250 stores in 75 markets around the world.

Job Description

(20%) Operational Training Develop overall strategy to implement DPII IS tools’ training requests

External:

Develop and/or restructure IS tools for International markets and provide ongoing support and analysis for effective utilization of these tools Train markets on how to effectively use data gathered in Pulse Web Reporting (PWR), Pulse, Online Ordering, PWR OER, Blueprint for Profit, High Performance University, International Online Ordering (OLO) and other IS solutions to improve their store operations Develop a training strategy for DPII IS tools and Pulse modules Create a plan to support the training strategy Develop the materials required for the training plans with Manager – Training & Global Support Services to ensure compliance with country specific information Collaborate with international management to determine a training schedule for store team members Record results to establish training baselines Partner with Manager - Training & Global Support Services to provide actual training modules for both Domestic and International requests Develop hardware and infrastructure training modules

Internal:

Develop IS tools for DPII field personnel and provide ongoing support and analysis for effective utilization of these tools Partner with PulseCare managers to review current training needs Develop training modules specific to PulseCare requests Assist with best practices review for Level 1 and Level 3 technicians Collaborate with international management to determine a training schedule for DPII field personnel (20%) Communicate with International Markets

Maintain open communication with area leaders and “In-Country” personnel

Weekly calls with Area Leaders to get updates Respond to questions and concerns from operations or IT personnel Discuss DPII IS solutions’ software needs, hardware needs and associated costs with potential new customers or existing customers Organize and manage PULSE and other IS solutions’ rollout schedule with in-country personnel Troubleshoot and resolve reported issues Support the process that provides successful development, testing and deployment of all new IS systems’ product hardware and software to the international store community including: Maintain positive relationships with all applicable department teams members to ensure accurate and timely delivery Work with third party vendors (when applicable) to ensure the current processes are maintained and ensure vendor relationships are preserved Test all new software products thoroughly and provide test results to Operations Technology Coordinator and IS Engineering teams Escalate any product issues to Project Coordinator and Management for prioritization (20%) New Market Configuration and Training with International Markets

Travel to international locations and:

Train IT staff on DPII IS solutions’ configurations and setup Train IT staff on basic support and system use Train Office staff on DPII IS solutions’ use and reporting Train in store personnel on DPII IS solutions’ use Train DPII field personnel on IS solutions’ use Assist in translating IS tools’ to native languages Work through issues and communicate with Development as needed (15%) On Site Support Travel to international locations when requested by the customer or as needed

Provide consultation and/or support as needed on:

Requirements gathering for new requests Assistance for new store growth Assistance with upgrades/conversions Additional training as needed Training on Pulse, Pulse Web Reporting (PWR), PWR OER, international online ordering (OLO), Blueprint for Profit, etc. (15%) “New and Retrofit Store” Deployment Perform all new and conversion DPII IS solutions’ store deployments.

Manage, and maintain strategic goals and objectives as they relate to store deployment Review deployment metrics to ensure compliance to objectives Ensure store conversions meet minimum objectives Maintain awareness of new technology for software deployment Keep International customers aware of current technology and coming technology so they can plan appropriately Work closely with E Commerce team to deploy International OLO solutions Ensure consistency between deployment, staging, and sales to ensure compliance with objectives Process franchisee questions regarding simple billing questions in a timely fashion Assist in upgrade initiatives during scheduled DPII IS solutions’ releases (10%) Customer Acceptance Testing Perform customer acceptance testing for all new DPII IS solutions’ software releases to ensure international functionality is not adversely affected and works properly

Gather operating requirements for government certification (if needed) Test and certify all new software functionality prior to deployment Review customer requirements to ensure all documented functionality is tested Document test case scenarios Record all test results to be stored in a centralized location Communicate test results with project coordinator and Operations Technology management team

Qualifications

Minimum 2 years of project support experience, primarily project task scheduling and managing multiple relationships with project stakeholders including internal and external clients Experience in software deployment applications including SMS or similar products preferred

Experience or familiarity with:

Project planning, project scheduling and issue identification Microsoft Office, specifically Excel, Visio, and Project Ability to communicate with all levels of the organization Ability to speak Spanish, Portugese, French, Hindi, Mandarin or Arabic preferred. Other second languages are still a plus however. Excellent organization and time management skills to ensure project completion Software installation, configuration, training and store operations background is highly desired Must be able and willing to travel to international countries (25-40% of time) – in some cases, staying in-country for 1-3 weeks to complete initial configuration, installation and training of solutions. Ability to accommodate cultural differences when travelling to foreign countries Additional Information ***MUST speak Spanish (will be traveling throughout Mexico & South America for on-site support and trainin of POS systems at new Domino's**

Can be located in Ann Arbor, MI or South Florida

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More about this job

Skills

Reporting
Retail operations
Regulatory compliance
Communication skills
Troubleshoot
Prioritization
Requirements gathering
Sales
Manage schedule of tasks
Scheduling
Microsoft Office
Microsoft Excel
Microsoft Visio
Interact verbally in Spanish
Time management
Point of sale

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