Jobs in the United States

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Added 2 mins ago
J
Senior Global Product Manager
Remote, United States
- $175,000 to $185,000 USD / year
The Senior Global Product Manager is responsible for developing and executing product strategies that support business growth across domestic and international markets. This role leads…
Added 2 mins ago
Production Engineering Technician
Roxboro, NC
This position provides night time Process Support to the plant operation. The position reports to the Process Engineering Manager.
Added 2 mins ago
Mercedes-Benz of Orange County Pre-Owned Sales Manager
Harriman, NY
…franchise, we have set the industry's standard for luxury and engineering. We are excited to offer our customers the opportunity to experience the future of mobility with a brand that…
Added 2 mins ago
Benzel Busch Pre-Owned Sales Manager
Englewood, NJ
…franchise, we have set the industry's standard for luxury and engineering. We are excited to offer our customers the opportunity to experience the future of mobility with a brand that…
Added 2 mins ago
WO
AI Manager
Well-Oiled Operations
Remote, United States
- $90,000 to $100,000 USD / year
Prompt-engineering coaching, training, or enablement
Added 5 mins ago
BE
Project Manager - Costa Mesa, California
Beyond Elevation Workforce Solutions
Costa Mesa, CA
- $100,000 to $125,000 USD / year
…development experience who is looking to advance into a Project Manager role. This position will focus on leading planning and design tasks for various land development projects while…
Added 5 mins ago
Enterprise Account Manager - TOLA
Jobgether
Remote, United States
…next steps. Our partner is looking for an Enterprise Account Manager - TOLA based in the United…
Added 7 mins ago
M
Director, MAVS Technology & Product
Microsoft
WA · Redmond, WA · Redmond
- $142,800 to $304,200 USD / year
We are looking for a Director Level Technical Program Manager who will sit at the intersection of engineering, risk and strategy with deep cross domain fluency, exceptional communication…
Added 8 mins ago
M
Senior + Technical Program Managers II- Trust Compliance
Microsoft
WA · Redmond, WA · Redmond
- $102,100 to $202,200 USD / year
As a Technical Program Manager II, you will support Microsoft Security's compliance programs by driving execution across regulatory impact assessments, Business Continuity and Disaster…
Added 8 mins ago
M
Principal Datacenter Operations Manager
Microsoft
IL · Chicago, IL · Chicago
- $140,200 to $312,000 USD / year
…directly to the Metro Leader, the Principal Datacenter Operations Manager ensures new and retrofitted datacenter infrastructure is ready for safe, reliable operations; orchestrates…
Added 8 mins ago
M
Senior Finance Manager
Microsoft
WA · Redmond, WA · Redmond
- $97,600 to $206,400 USD / year
As a Senior Finance Manager, you will play a pivotal role in shaping the future of financial planning, reporting, and analytics. You will partner closely with Finance teams across Sales,…
Added 9 mins ago
M
Senior Product Marketing Manager
Microsoft
WA · Redmond, WA · Redmond
- $106,400 to $222,600 USD / year
We're looking for a Senior Product Marketing Manager who's a technically minded storyteller, believes AI and agents will change how every organization works, and who wants to be the one…
Added 9 mins ago
M
Senior Technical Program Manager
Microsoft
WA · Redmond, WA · Redmond
- $119,800 to $261,000 USD / year
We are seeking an experienced Senior Technical Program Manager with a strong technical foundation in software engineering, data science, machine learning, applied science, or AI engineering…
Added 9 mins ago
M
Technical Program Manager II
Microsoft
WA · Redmond, WA · Redmond
- $102,100 to $219,200 USD / year
…world-class Surface and Xbox products. As a Technical Program Manager II, you will lead the delivery of complex, cross-functional programs that span both hardware test systems and…
Added 9 mins ago
M
Senior Software Engineering Manager
Microsoft
WA · Redmond, WA · Redmond
- $119,800 to $261,000 USD / year
We are seeking a Senior Software Engineering Manager to help shape the future of Microsoft’s AI talent and build transformative, AI-powered experiences for our customers.
Added 9 mins ago
M
Senior Product Marketing Manager
Microsoft
WA · Redmond, WA · Redmond
- $106,400 to $222,600 USD / year
…(ESM) product marketing team as a Senior Product Marketing Manager focused on Intune app and device lifecycle management. Working across product management, engineering, field teams, and…
Added 9 mins ago
M
Senior Product Marketing Manager
Microsoft
WA · Redmond, WA · Redmond
- $106,400 to $222,600 USD / year
Microsoft’s Endpoint Security and Management (ESM) product marketing team is seeking a Senior Product Marketing Manager who will work closely with and across Windows, Intune and Security…
Added 9 mins ago
M
Regional Datacenter Business Operations Program Manager
Microsoft
WA · GA · TX · DC · AZ · Redmond, WA · Atlanta, GA · San Antonio, TX · Washington, DC · Phoenix, AZ · Redmond · Atlanta · San Antonio · Washington · Phoenix
- $102,600 to $225,800 USD / year
…services. As a Regional Datacenter Business Operations Program Manager, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's…
Added 9 mins ago
M
Senior Corporate Strategy & Development Manager
Microsoft
WA · Redmond, WA · Redmond
- $86,100 to $187,400 USD / year
Establishes and maintains key points of contact with internal teams (e.g., Finance, Marketing, Engineering). Builds working relationships with project stakeholders and business partners.…
Added 9 mins ago
M
Energy Resource Manager
Microsoft
IL · Chicago, IL · Chicago
- $84,400 to $186,600 USD / year
…our culture every day and we need you as an Energy Resource Manager (ERM) with the primary focus at reducing stranded capacity applying optimization techniques of space, power, cooling and…
Added 9 mins ago
M
Minecraft Regulatory Compliance and Acceleration Program Manager
Microsoft
WA · Redmond, WA · Redmond
- $102,100 to $219,200 USD / year
We are seeking a Regulatory Compliance and Acceleration Program Manager to lead regulatory compliance and acceleration programs for digital safety and responsible AI. Reporting to the…
Added 9 mins ago
M
Senior Customer Experience Program Manager
Microsoft
WA · GA · NC · TX · VA · CA · Redmond, WA · Atlanta, GA · Charlotte, NC · Dallas, TX · Reston, VA · Mountain View, CA · Redmond · Atlanta · Charlotte · Dallas · Reston · Mountain View
- $119,800 to $261,000 USD / year
We are seeking a Senior Customer Engineering Program Manager – AI Operations to define and operationalize the next generation of AI-powered support systems for Azure Engineering Direct…
Added 9 mins ago
M
Senior Technical Program Manager
Microsoft
WA · Redmond, WA · Redmond
- $119,800 to $261,000 USD / year
…Operations & Efficiency builds the operating system for MSEC so engineering leaders can manage the business, make informed trade-offs, and free capacity for innovation in the age of AI. As…
Added 9 mins ago
M
Lease Commissioning Manager - Phoenix, AZ
Microsoft
AZ · Phoenix, AZ · Phoenix
- $119,800 to $261,000 USD / year
As a Lease Commissioning Manager (LCxM), you will work with data center architects, engineers, construction managers, network engineers, data center operations teams and finance teams to…
Added 9 mins ago
M
Director - Sales Management
Microsoft
TX · Dallas, TX · Dallas
- $133,000 to $239,800 USD / year
As a people manager, you will build an inclusive, high-performing organization grounded in learning, mentorship, coaching, customer centricity, accountability, collaboration, and the…

blueStone

Lead IT Consultant

Ann Arbor, MI, United States

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Job details

Posting language: English
Posted: Feb 20, 2015

Original job description

Company Description What’s behind one of the world’s top public restaurant brands? Fun and innovative franchise and corporate team members who are driven to win. Inspired to make each day better than the last, people may join for different reasons but what motivates them to stay are the passionate and talented colleagues who want this to be the best pizza company in every neighborhood. And, we’re having fun doing it! Whether debuting technology firsts, or creating delicious new menu items, we’re dedicated to our customers and focused on making great pizza and more in approximately 11,250 stores in 75 markets around the world.

Job Description

(20%) Operational Training Develop overall strategy to implement DPII IS tools’ training requests

External:

Develop and/or restructure IS tools for International markets and provide ongoing support and analysis for effective utilization of these tools Train markets on how to effectively use data gathered in Pulse Web Reporting (PWR), Pulse, Online Ordering, PWR OER, Blueprint for Profit, High Performance University, International Online Ordering (OLO) and other IS solutions to improve their store operations Develop a training strategy for DPII IS tools and Pulse modules Create a plan to support the training strategy Develop the materials required for the training plans with Manager – Training & Global Support Services to ensure compliance with country specific information Collaborate with international management to determine a training schedule for store team members Record results to establish training baselines Partner with Manager - Training & Global Support Services to provide actual training modules for both Domestic and International requests Develop hardware and infrastructure training modules

Internal:

Develop IS tools for DPII field personnel and provide ongoing support and analysis for effective utilization of these tools Partner with PulseCare managers to review current training needs Develop training modules specific to PulseCare requests Assist with best practices review for Level 1 and Level 3 technicians Collaborate with international management to determine a training schedule for DPII field personnel (20%) Communicate with International Markets

Maintain open communication with area leaders and “In-Country” personnel

Weekly calls with Area Leaders to get updates Respond to questions and concerns from operations or IT personnel Discuss DPII IS solutions’ software needs, hardware needs and associated costs with potential new customers or existing customers Organize and manage PULSE and other IS solutions’ rollout schedule with in-country personnel Troubleshoot and resolve reported issues Support the process that provides successful development, testing and deployment of all new IS systems’ product hardware and software to the international store community including: Maintain positive relationships with all applicable department teams members to ensure accurate and timely delivery Work with third party vendors (when applicable) to ensure the current processes are maintained and ensure vendor relationships are preserved Test all new software products thoroughly and provide test results to Operations Technology Coordinator and IS Engineering teams Escalate any product issues to Project Coordinator and Management for prioritization (20%) New Market Configuration and Training with International Markets

Travel to international locations and:

Train IT staff on DPII IS solutions’ configurations and setup Train IT staff on basic support and system use Train Office staff on DPII IS solutions’ use and reporting Train in store personnel on DPII IS solutions’ use Train DPII field personnel on IS solutions’ use Assist in translating IS tools’ to native languages Work through issues and communicate with Development as needed (15%) On Site Support Travel to international locations when requested by the customer or as needed

Provide consultation and/or support as needed on:

Requirements gathering for new requests Assistance for new store growth Assistance with upgrades/conversions Additional training as needed Training on Pulse, Pulse Web Reporting (PWR), PWR OER, international online ordering (OLO), Blueprint for Profit, etc. (15%) “New and Retrofit Store” Deployment Perform all new and conversion DPII IS solutions’ store deployments.

Manage, and maintain strategic goals and objectives as they relate to store deployment Review deployment metrics to ensure compliance to objectives Ensure store conversions meet minimum objectives Maintain awareness of new technology for software deployment Keep International customers aware of current technology and coming technology so they can plan appropriately Work closely with E Commerce team to deploy International OLO solutions Ensure consistency between deployment, staging, and sales to ensure compliance with objectives Process franchisee questions regarding simple billing questions in a timely fashion Assist in upgrade initiatives during scheduled DPII IS solutions’ releases (10%) Customer Acceptance Testing Perform customer acceptance testing for all new DPII IS solutions’ software releases to ensure international functionality is not adversely affected and works properly

Gather operating requirements for government certification (if needed) Test and certify all new software functionality prior to deployment Review customer requirements to ensure all documented functionality is tested Document test case scenarios Record all test results to be stored in a centralized location Communicate test results with project coordinator and Operations Technology management team

Qualifications

Minimum 2 years of project support experience, primarily project task scheduling and managing multiple relationships with project stakeholders including internal and external clients Experience in software deployment applications including SMS or similar products preferred

Experience or familiarity with:

Project planning, project scheduling and issue identification Microsoft Office, specifically Excel, Visio, and Project Ability to communicate with all levels of the organization Ability to speak Spanish, Portugese, French, Hindi, Mandarin or Arabic preferred. Other second languages are still a plus however. Excellent organization and time management skills to ensure project completion Software installation, configuration, training and store operations background is highly desired Must be able and willing to travel to international countries (25-40% of time) – in some cases, staying in-country for 1-3 weeks to complete initial configuration, installation and training of solutions. Ability to accommodate cultural differences when travelling to foreign countries Additional Information ***MUST speak Spanish (will be traveling throughout Mexico & South America for on-site support and trainin of POS systems at new Domino's**

Can be located in Ann Arbor, MI or South Florida

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More about this job

Skills

Reporting
Retail operations
Regulatory compliance
Communication skills
Troubleshoot
Prioritization
Requirements gathering
Sales
Manage schedule of tasks
Scheduling
Microsoft Office
Microsoft Excel
Microsoft Visio
Interact verbally in Spanish
Time management
Point of sale

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