CAST TECH

Bluegrass Orthopaedics | Cast / DME Technician (Full-Time)

The Cast/DME Technician plays a vital role in supporting Providers within the clinical setting. This position is responsible for the application and removal of casts and Durable Medical Equipment (DME) in accordance with provider protocols. The Cast/DME Tech assists with patient care, education, and maintaining a safe, organized, and efficient clinical environment. This individual ensures smooth patient flow and contributes to Bluegrass Orthopaedics commitment to exceptional orthopedic care.

Key Responsibilities

Patient Care & Support

• Assist physicians and physician assistants in exam rooms as needed.
• Apply and remove casts and DME per provider protocol.
• Educate patients on DME products and cast care, ensuring understanding of use and safety.
• Monitor patient comfort and safety during cast application and removal, reporting any concerns to the Provider.

Clinical Operations & Maintenance

• Maintain work area, exam rooms, supplies, medications, and any equipment used for DME or casting purposes.
• Maintain supplies and perform periodic cleaning and infection control measures as delegated.
• Collaborate with the DME Coordinator to manage inventory and assist with product training.
• Ensure all materials and equipment are in proper working order and report malfunctions as needed.

Documentation & Communication

• Document pertinent patient medical information in the Electronic Medical Record (HER) accurately and timely.
• Take telephone messages and provide feedback and answers to patients, providers, and the clinical team.
• Communicate effectively with all team members to support efficient patient flow and high-quality care.

Schedule

This is an hourly position, typically Monday through Friday, 8am to 5pm. The position may be required to work extended hours, including evenings or weekends, as necessary to meet patient and clinic needs.

Qualifications

Education and Experience:

• Preferred completion of an accredited training program for clinical assisting, or a combination of education and work experience in a clinical or medical office setting.
• Registered Orthopedic Technologist (ROT) preferred.

Skills:

Clinical Skills

• Ability to obtain patient vital signs
• Proficiency in cast and DME application and removal
• Knowledge of proper patient positioning, comfort, and safety during procedures

Organizational Skills

• Ability to maintain effective and organized systems to ensure timely patient flow
• Strong attention to detail and ability to multitask in a fast-paced environment
• Reliable in maintaining inventory and restocking clinical supplies

Interpersonal & Communication Skills

• Strong communication and interpersonal abilities when interacting with patients, families, and team members
• Ability to provide clear patient education regarding cast/DME care and usage
• Exceptional customer service skills and professionalism at all times

Professionalism

• Maintain professional appearance, confidentiality, and conduct at all times
• Demonstrate flexibility, reliability, and a strong commitment to teamwork