Jobs in the United States

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added just now
UNAVAILABLE
University of Utah Health
SALT LAKE CITY, UT
Must have strong Microsoft Office skills, including PowerPoint, Excel, Outlook, etc
Added 2 mins ago
Support Integration Specialist (Logistics Integration) - Associate
The Boeing Company
Saint Charles, MO
Support Integration Specialist (Logistics Integration) - Associate
Added 2 mins ago
Pharmacy Technician
C&S Wholesale Grocers, Inc.
Bellaire, MI
Must have the state appropriate registration or certification
Added 2 mins ago
CW
Part Time Pharmacy Technician
C&S Wholesale Grocers, Inc.
Byron Center, MI
- Part-time
Must have the state appropriate registration or certification
Added 3 mins ago
RS
Supply Chain Operations Office Clerk
Ryder System
Flint, MI
- $50,000 to $55,000 USD / year
The Supply Chain Operations Associate will be responsible for operational functions, (General Motors LLP Account) independent decision making related to material availability and inventory…
Added 3 mins ago
Oncology Sales Representative - Rhode Island / Southern Massachusetts
Merck
Lansing, MI
The selected candidate must reside within the territory and be willing to travel within the territory to see customers
Added 5 mins ago
Talent Screening Operations Assistant-TSOPSASST
Mount Airy, NC
Associate degree or equivalent work experience
Added 5 mins ago
Medical Assistant/LPN
Access Medical Group
Lake Charles, LA
BLS certification required
Added 6 mins ago
IT Support Specialist
Everus
Kansas City, KS
Associate degree, technical certificate, or coursework in Information Technology.
Added 6 mins ago
YM
Enhanced Visitation - Family Advocate
Young Mens Christian Association of Greater San Francisco
San Francisco, CA
- $22 to $25 USD / hour
Excellent organizational skills and demonstrated follow-through on tasks: multi project/multi task orientation.
Added 7 mins ago
Department Administrator II
WMATA Candidate Experience
Washington, DC · DC · MD · VA
Develops and implements new office procedures to include document flow, work assignments, and task organization in response to changing conditions or workloads, and develops and recommends…
Added 9 mins ago
G
SHIPPING CRANE OPERATOR
Gerdau
CHARLOTTE
- $26.53 USD / hour
Manufacturing Associate – Shipping Crane Operator (Dupont Schedule)
Added 10 mins ago
Mental Health Technician
Endurion
Hurlbert Field, FL
Associate degree or comparable training (military mental health technician/specialist training satisfies).
Added 10 mins ago
K
Part Time Store Cleaning & Operations Associate
Kohl's
United States
- Part-time
All associate roles at Kohl’s are responsible for:
Added 10 mins ago
Seasonal Store Cleaning & Operations Associate
Kohl's
United States
All associate roles at Kohl’s are responsible for:
Added 10 mins ago
Support Integration Specialist (Logistics Integration) - Associate
The Boeing Company
Saint Charles, MO
Support Integration Specialist (Logistics Integration) - Associate
Added 11 mins ago
HS
Residential Associate
HOME SWEET HOME MINISTRIES INC
Bloomington, IL
- $17 to $17.5 USD / hour
Knowledge of Microsoft Office (including Outlook, Word, Excel) • Well organized and self-motivated, and able to multi-task and effectively function in a high stress environment.
Added 12 mins ago
Sales Associate (Wichita Falls, TX- Store# 51214)
Southwest Convenience Stores LLC
Wichita Falls, TX
No Licensure or Certification Required · Must have a form of communication to be reached
Added 12 mins ago
Sales Associate (Wichita Falls, TX- Store# 51202)
Southwest Convenience Stores LLC
Wichita Falls, TX
No Licensure or Certification Required · Must have a form of communication to be reached
Added 12 mins ago
Sales Associate (Wichita Falls, TX- Store# 51219)
Southwest Convenience Stores LLC
Wichita Falls, TX
No Licensure or Certification Required · Must have a form of communication to be reached
Added 12 mins ago
RB
Cook II (Banquets)
Radisson Blu MOA Management, LLC
United States
- $22.48 USD / hour
Must possess the ability to handle multiple tasks
Added 12 mins ago
RB
Cook I - FireLake Grill House & Cocktail Bar
Radisson Blu MOA Management, LLC
United States
- $24.86 USD / hour
Must possess the ability to handle multiple tasks
Added 12 mins ago
A
Greensboro Packing Positions
adecco
Greensboro, NC
- $14.5 to $16.75 USD / hour
· Associate must be flexible to report within 24 hours of callback.
Added 14 mins ago
BM
EUX Associate L1 Engineer - Remote US Only
Blue Mantis
Remote, United States
- $19 to $21 USD / hour
The EUX - Associate Engineer provides support to all Managed Services contracted clients. The analyst is responsible for first level technological problem determination, problem/incident…
Added 16 mins ago
Lead Customer Service Representative
Circle K
Key Largo, FL

Blue Mantis

EUX Associate L1 Engineer - Remote US Only

Remote, United States

$19 to $21 USD / hour

Apply on bluemantis.pinpointhq.com About employer

Applications open in a new tab.

Job details

Pay: $19 to $21 USD / hour
Experience: 1-3 years of Service Desk Experience
Posting language: English
Posted: Nov 12, 2026

Original job description

The EUX - Associate Engineer provides support to all Managed Services contracted clients. The analyst is responsible for first level technological problem determination, problem/incident recording, and problem resolution to issues reported by customers.

The EUX Associate Engineer is the front line in the Service Desk Call Center and is responsible for providing technical support by phone and remotely assisting end users from initial contact through troubleshooting and research to final problem resolution.

Key Responsibilities

Resolve problems reported to the service desk by phone or web tickets Provide first-level contact and problem resolution for customer issues.
Provide timely communication on ticket status and resolution.
Update and maintain Help Desk Documentation and knowledgebase articles
Review and update Help Desk documentation as assigned.
Review and create KB articles.
Other functions as directed by management
Answer phone calls received by the call center by the SLA. Resolve or escalate issue as needed.
Acknowledge and work on incoming Help Desk web tickets by the set SLA, resolve or escalate as needed.
Quickly and effectively communicate with customers within the set SLA.
Work with vendor to resolve issues when required.
Configure/image desktops or laptops as needed.
Continually update and improve our documentation of a customer environment.
Continuously improve upon technical skills sets within assigned areas of expertise.
Continuously improve upon soft skill sets required to deliver outstanding customer service in a fast-paced environment.
Regular, predictable and punctual attendance.
May occasionally need to work on holidays or weekends.

Skills, Knowledge and Expertise

1-3 years of Service Desk Experience
MSP Service Desk experience is a plus, but not a requirement
Experience with providing technical assistance over the phone.
Able to multi-task by working on multiple open tickets simultaneously.
Experienced in working in a fast-paced environment with multiple priorities and projects.
Able to investigate, analyze and troubleshoot customer issues.
Comfortable making decisions on issue resolution without supervision.
Demonstrates excellent verbal and written skills.
Motivated to learn new skills and technology practices; focuses on continual knowledge-based improvement.

Proficient in the following areas:

Windows Operating system - Windows 7, 10, and 11
MS Office applications (Outlook, Word, Excel, PowerPoint, Visio, Project) – 2000-2016
Email support – O365, Exchange & POP
O365 and Azure Admin portal
MFA/2FA Applications (Duo, Azure, Okta, etc.)
Spam Filtration Applications (Mimecast, Microsoft Spam, etc.)
Familiarity with ITSM (Ticketing System) Applications (ServiceNow, JIRA, Zendesk, etc.)

Basic network support:

Understanding of a domain/corporate IT environment including PC/Laptop setup
Basic knowledge of network technologies (LAN, WAN, wireless)
VPN clients (Cisco, SonicWall, Fortinet, etc.)

Computer hardware support:

Troubleshoot issues with laptops, desktops, and thin clients
USB device support and other peripherals

Security support:

Basic knowledge of security principals and best practices
Virus and malware identification and remediation.
Antivirus and Next Gen Antivirus tools (Sophos, Vipre, Crowdstrike, etc.)

Printer support:

Setup/install local, wireless, and network printers
Troubleshoot hardware printer issues

Mobile device support:

Setup and troubleshoot issue with iPhone, Windows Mobile, Android, etc.
Install and troubleshoot broadband wireless devices and software.

Hourly Rate Range: $19.00 to $21.00 Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.

We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of the job. This job description is intended to describe the general nature of the work being performed by employees in this role. It is not intended to be a complete list of all responsibilities, duties, and skills required.

Apply on bluemantis.pinpointhq.com About employer

Report this job

Work requirements

Jobs in the United States