Loss Prevention Officer

Job Title: Loss Prevention Officer / Unarmed Security Officer

Location: Downtown Chicago, Illinois

Schedule: Full-Time (Wednesday–Saturday 12:00–20:00, Sunday 11:00–19:00)

Starting Pay: $23.00/hr

We are seeking a vigilant and reliable individual with proven experience in loss prevention to join our team as an Unarmed Security Officer in a retail store setting. The primary responsibility of this role is to protect our client's merchandise, premises, personnel, and assets through proactive loss prevention practices, strong observational skills, and professional, composed handling of potentially stressful situations.

Requirements:

• Proven experience in loss prevention required
• Strong communication skills
• Strong report writing skills

Responsibilities:

• Patrol assigned areas regularly to deter and detect theft, unauthorized activity, and other losses
• Monitor surveillance cameras and alarm systems to identify and respond to suspicious behavior or security breaches
• Conduct thorough inspections of the premises to ensure all doors, windows, and access points are secure
• Respond promptly to requests for assistance or emergencies, such as medical incidents, disturbances, or accidents
• Maintain accurate logs and detailed written reports of security incidents, loss prevention activity, disturbances, and other noteworthy events during shifts
• Provide excellent customer service by assisting visitors, employees, and clients with inquiries, directions, and other needs
• Collaborate effectively with local law enforcement agencies and emergency responders when necessary
• Follow company policies and procedures, as well as state and federal regulations, to uphold security and loss prevention standards
• Participate in paid additional training to enhance knowledge of loss prevention techniques, security protocols, emergency response procedures, and relevant laws
• Perform other duties as assigned by supervisors or management

Benefits:

• Medical coverage for eligible full-time employees through an ICHRA (Individual Coverage Health Reimbursement Arrangement) plan with Gravie
• Ancillary benefits for eligible full-time employees (dental, vision, short-term and long-term disability, accident, life, hospital indemnity, and critical illness insurance) through MetLife
• Paid-Time Off
• Access to EAP program through MetLife with LTD disability.

Qualifications

Qualifications:

• Valid Illinois Permanent Employee Registration Card (PERC) and completion of the 20-hour Basic Security Guard Training required.

• Valid driver’s license and the ability to safely operate a vehicle during assigned patrols.

• Reliable transportation to and from the assigned work location.

• High school diploma or equivalent required.

• Strong observation, communication, and customer service skills.

• Good computer skills and the ability to prepare clear, accurate reports.

• Ability to perform regular foot patrols, stand or walk for extended periods, and work outdoors in varying weather conditions.

• Ability to remain calm, exercise sound judgment, and respond professionally during stressful situations.

• Dependability, punctuality, and the ability to follow written and verbal instructions.

Apply today to join Blue Line Security Solutions and help maintain a safe, secure, and professional environment for our client.

Candidate MUST possess or be eligible to obtain a Permanent Employee Registration Card (PERC) issued by the Illinois Department of Financial and Professional Regulation (IDFPR) prior to the start of employment. New hires must complete the state-mandated 20 hours of Basic Security Guard training within 30 days of employment. (For Armed Positions Only: Requires an additional 28 hours of firearm training and a valid Firearm Control Card (FCC) and Firearm Owner's Identification (FOID) Card.)