Privacy Program Case Specialist

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Position Summary:

The Privacy Program Case Specialist will, with direction from the Privacy Program Manager, support the BCBSMA Privacy Program by assisting in the processing of privacy cases. The Case Specialist works collaboratively with relevant business areas investigate and document privacy events, to assist the Privacy Program manager in the remediation and closure of privacy events, incidents, and breaches.

Key Accountabilities:

Manage case load of privacy events, including receiving, documenting, tracking, investigating, and taking action on assigned privacy-related data events and complaints concerning the organization's privacy policies and procedures in coordination and collaboration with other business units, the Privacy Program Manager and, as necessary, legal counsel. Support the Compliance and Privacy Office in responding to various projects, audits, and examinations. Provide status updates and reporting on key Privacy activities and initiatives to the Privacy Program Manager and for various Privacy meetings.

Qualifications:

Strong interpersonal skills, including the ability to work collaboratively with various all levels of management. Excellent oral and written communication skills. Ability to manage heavy caseloads and prioritize, as necessary to meet regulatory deadlines. Detail oriented and organized individual with strong analytical and problem solving skills. Understanding of health insurance plan operations. Understanding of HIPAA. Understanding of State and federal privacy requirements. Experience participating in cross-functional teams and ability to work as a team player. Excellent Computer skills (Word, Excel, PowerPoint, Outlook).

Education/Relevant Experience:

1-2+ years of health plan experience. 1-2+ years of health plan privacy experience desired. Bachelor's degree desired.

Education/Relevant Experience:

1-2+ years of health plan experience. 1-2+ years of health plan privacy experience desired. Bachelor's degree desired.

Minimum Education Requirements:

High school degree or equivalent required unless otherwise noted above

LocationBostonTime TypeFull time

Hourly Range: $33.69 - $41.18

The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, performance, shift, travel... For full info follow application link.

Blue Cross Blue Shield of Massachusetts is an Equal Employment / Affirmative Action Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or expression, or any other characteristics protected by law.