Yard Associate - Green Bay

Why You'll Love This Role

• Be part of a hardworking team that keeps building materials moving safely and efficiently to support our customers' success.

• Work in a hands-on environment where every day is different and your contributions make an immediate impact.

• Build your knowledge of lumber, building materials, equipment operation, and yard logistics.

• Help create a safe, organized, and customer-focused lumberyard that serves professional contractors and DIY customers alike.

• Join a company built on values of honesty, people first, ownership, creating raving fans, continuous improvement, and community.

What You'll Do

As a Yard Associate, you'll play a vital role in maintaining efficient yard operations while delivering exceptional customer service. You'll work closely with customers, drivers, dispatch, and store teams to ensure materials are received, stored, loaded, and delivered accurately and safely.

Customer Service & Order Fulfillment

• Assist walk-in retail customers, contractors, and business-to-business customers with material selection and loading.

• Provide outstanding customer service and represent Bliffert professionally during every interaction.

• Pull customer orders accurately and prepare materials for pickup or delivery.

• Process credit returns and material returns with attention to detail.

• Recognize customer satisfaction concerns and proactively resolve issues related to loaded materials.

• Communicate effectively with customers regarding orders, products, and yard operations.

• Support the company mission of creating raving fans through exceptional service.

Yard Operations & Material Handling

• Work with Dispatch and store management to maintain the daily flow of yard and delivery operations.

• Keep loads pulled, staged, and ready for delivery trucks as they return for additional runs.

• Load and unload trucks safely and efficiently while properly handling building materials.

• Verify that incoming materials are inspected, counted, and checked for damage.

• Ensure incoming and outgoing shipments match purchase orders in quantity and quality.

• Organize, stock, and move lumber and building materials throughout the yard.

• Assist at other company yard locations as needed to support business operations.

Equipment & Inventory Management

• Safely operate forklifts and other approved equipment to move materials.

• Use power tools, saws, and cutting equipment safely to perform rough cuts and material preparation.

• Maintain accurate inventory through proper receiving, stocking, and material movement practices.

• Read measurements accurately and utilize measuring tools and equipment.

• Support inventory control by ensuring products are stored properly and accessible for customer orders.

Safety & Yard Maintenance

• Follow all company safety policies, procedures, and operational guidelines.

• Maintain clean, organized, and safe yard, warehouse, and storage areas.

• Perform general housekeeping and landscaping duties throughout the yard.

• Lift, carry, and move building materials safely while following proper lifting techniques.

• Report safety concerns, accidents, equipment issues, or workplace injuries immediately to management.

• Help create a safe working environment for customers, team members, and delivery personnel.

Keywords

Yard Associate, Lumber Yard Associate, Lumberyard Worker, Material Handler, Building Materials, Forklift Operator, Yard Laborer, Warehouse Associate, Construction Materials, Customer Service, Lumber Associate, Loading and Unloading, Material Management, Yard Operations.

Qualifications

Required Qualifications

• Knowledge of building materials and lumber products preferred.

• Ability to read and use measuring devices accurately.

• Strong time management and organizational skills.

• Basic math skills.

• Basic computer skills.

• Valid driver's license.

• Forklift experience preferred; forklift certification is highly desirable.

• Ability to frequently lift and carry up to 75 pounds safely.

• Strong communication and customer service skills.

• Ability to follow established procedures and identify opportunities for improvement.

• Ability to work independently and as part of a team.

• Ability to work outdoors in varying weather conditions.

• Reports directly to the Store Manager or assigned Supervisor.

• Other duties and responsibilities may be assigned as business needs require.