Jobs in the United States

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Added 52 mins ago
Executive Assistant, VP, Sales - LATAM (Hybrid)
Cisco
Miami, FL
Expert level knowledge of Windows desktop computer applications: Outlook, Word, Excel, PowerPoint.
Added 1 hour ago
FC
REMOTE | Bilingual Spanish Customer Service Representative ( FL,GA,MI,NC,PA,SC,TX,VATX, SC, NC, FL, GA, VA ONLY)
Frontline Call Center
Remote, United States
- $15 USD / hour
At Frontline Group, we’re hiring Bilingual (Spanish/English) Customer Service Representatives to support individuals. You’ll provide critical support connecting people to emergency shelter…
Added 1 hour ago
NF
IT Expert - Tier 1
Net Friends, Inc.
Durham, NC
- $45,000 to $50,000 USD / year
Extensive MS Windows OS professional support experience
Added 1 hour ago
Desktop Support Specialist
Tech Partners
Tulsa, OK
Our client is seeking a Desktop Support Specialist to join their IT team in Tulsa. This role is ideal for an IT professional who enjoys hands-on technical support, troubleshooting end-user…
Added 3 hours ago
Bilingual (Spanish/English) Customer Service Representative - Onsite
Teleperformance
North Lauderdale, FL
Comfortable with desktop computer systems and have general knowledge of Windows-based systems.
Added 6 hours ago
SC
Help Desk / Desktop Support Technician (Tier 1)
SerKy Consulting, LLC
Multiple Locations (U.S.), GA
- $20 to $26 USD / hour
SerKy Consulting is building a pipeline of Help Desk / Desktop Support Technicians (Tier 1) for upcoming contract and contract-to-hire assignments with clients across the United States.…
Added 7 hours ago
Technical Support, Associate
BlackRock
New York, NY
Provide application support on multiple operating systems, including Windows 10/11, Office 365, Outlook mobile, and macOS.
Added 13 hours ago
Senior Endpoint Support Analyst
The Regents of the University of California on behalf of their Los Angeles Campus
Los Angeles, CA
…Success acts as the “front door” for ITS, providing tiered support to handle most common IT user needs including software, endpoint, and access inquiries. This team provides service…
Added 17 hours ago
T
Desktop Support Technician
TEKsystems
Patchogue, NY
- $20 to $25 USD / hour
Description Computer imaging and upgrades. PCs and printer deployment. Windows 11 upgrades. Wyse terminal setup and configuration. MDM migrations (Intune) Clinical software installations.…
Added 19 hours ago
E
IT Helpdesk Tech III
Endologix
Minneapolis, MN
- $32.69 to $40.86 USD / hour
Install, configure, support, and maintain Windows and macOS devices, including Intune and Autopilot enrollment.
Added 20 hours ago
Systems Support Tech II
Companies, Inc.
Fort Worth, TX
You’ll work with technologies such as Windows 11, Microsoft 365, Microsoft Intune, Entra ID, mobile device management, endpoint security, networking, and VPN connectivity. The role also…
Added 20 hours ago
O
Helpdesk Analyst II (Remote USA)
Optro
Remote, United States
- $57,600 to $86,400 USD / year
- 5+ years of experience in service desk, desktop support, or systems support, including 2+ years in a senior or escalation-level role.
Added 20 hours ago
System Administrator
MANTECH
Eglin AFB, FL
Provide support to users in the areas of account management, enterprise applications, desktop applications, and peripherals.
Added 21 hours ago
CE
IT Support Technician
CLEARWATER EXPRESS WASH LLC
McAllen, TX · Edinburg, TX · Weslaco, TX
- $17 to $20 USD / hour
The IT Support Technician is our field-based support for corporate, operations, maintenance, and development teams. You’ll travel between our wash sites and office locations to install,…
Added 21 hours ago
B|
IT Support Technician
BlueWave | ClearWater: Careers
McAllen, TX · Edinburg, TX · Weslaco, TX
- $17 to $20 USD / hour
The IT Support Technician is our field-based support for corporate, operations, maintenance, and development teams. You’ll travel between our wash sites and office locations to install,…
Added 21 hours ago
Client Success Manager / vCIO (MSP)
Resultant
Indianapolis, IN
…data to guide better decisions. But we’re not just data and tech experts; we are problem solvers and industry experts who work alongside our clients to help them achieve their…
Added 22 hours ago
IT Support & Systems Administrator
Expedition Technology
United States
3-5 years of relevant experience in IT support, desktop support, systems administration, or a blended support/administrator role.
Added 22 hours ago
Senior Windows Engineer
MANTECH
Laurel, MD
…we’ve been solving the toughest challenges with groundbreaking tech. Explore thrilling projects in Digital Transformation, Cybersecurity, IT, Data Analytics and Software Development.…
Added 22 hours ago
Information Technology Assurance Specialist
MANTECH
Los Angeles, CA
Demonstrated knowledge of Microsoft Windows Server, Microsoft Exchange Server, and desktop operating systems administration and associated hardware.
Added 23 hours ago
I
Onsite Desktop Support Technician - Savannah, GA
Insight
Savannah
- Up to $26 USD / hour
Onsite Desktop Support Technician – Savannah, GA
Added 23 hours ago
IE
Onsite Desktop Support Technician - Savannah, GA
Insight Enterprises, Inc.
GA
- Up to $26 USD / hour
Onsite Desktop Support Technician – Savannah, GA
Added 1 day ago
Supv IT Services TIDC
Connection
Wilmington, OH
…it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do. We’re the IT Department’s IT…
Added 1 day ago
WI
Customer Service Representative - Seasonal
Williams-Sonoma Inc. Customer Care Centers
Las Vegas, NV
- $15 USD / hour
Uphold company values by providing honest, ethical, and transparent support.
Added 1 day ago
TC
PC TECH END USER SUPPORT - FULL TIME
Toledo Clinic
Toledo, OH
- Full-time
- MCDST (Microsoft Certified Desktop Support Technician
Added 1 day ago
Linux System Administrator
MANTECH
Laurel, MD
…we’ve been solving the toughest challenges with groundbreaking tech. Explore thrilling projects in Digital Transformation, Cybersecurity, IT, Data Analytics and Software Development.…

BlackRock

Technical Support, Associate

New York, NY, United States

For New York, NY Only the salary range for this position is USD$110,000.00 - USD$140,000.00 .

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Job details

Pay: For New York, NY Only the salary range for this position is USD$110,000.00 - USD$140,000.00 .
Posting language: English
Posted: Jul 23, 2026

Original job description

About this role

The team provides 24x7 support to C-level executives and their executive assistants, handling tasks such as installing, diagnosing, repairing, maintaining, and upgrading end-user hardware and software. The team is skilled in supporting a wide range of technologies, including PCs, VDIs, laptops, smartphones, tablets, MacBooks, Chromebooks, and home networks. Support is provided in person, by phone, or email, and includes phone/remote support, desk-side support, break/fix, move/add/change, AV support, and more. Other tasks include user outreach, asset tracking, and vendor coordination.

Responsibilities:

Respond to user inquiries, email, or phone-generated support calls
Escalate high-impact problems while maintaining responsibility.
Provide application support on multiple operating systems, including Windows 10/11, Office 365, Outlook mobile, and macOS.
Support BlackRock Dell PCs, laptops, chrome books, smartphones, tablets, virtual desktops, printers, monitors, headsets, and multimedia equipment.
Understand and support in-house applications.
Provide tech solutions and guidance to users at all levels.
Build and install hardware in accordance with the lifecycle program.
Manage inventory and assets.
Assist with any other IT support elements when required.
Assist with project delivery tasks as needed.
Analyze, diagnose, and resolve desktop problems for end-users, and implement corrective solutions, including off-site repair for remote users.
Install, configure, test, maintain, monitor, and troubleshoot end-user workstations and related hardware and software.
Collaborate with other support groups and partner with groups such as Exchange, AIM, Cyber Security, Windows, Network Operations, and others to maintain a high level of service.
Participate in disaster recovery planning and testing.
Write technical support documentation and share knowledge with the team.
Occasional travel may be required, including travel support and high-risk travel. Must be comfortable with being on call and providing weekend support.
Must be able to multitask and be familiar with multimedia platforms such as Cisco WebEx, Zoom, and Teams.
Experience with aircraft and aviation hangar support is a plus.

Experience with:

Active Directory, Mobile Device Management, SCCM, macOS, Office 365, Windows 10/11, Jabber, Cisco AnyConnect, Citrix Gateway, VPN, and Dell/Mac/Apple hardware.
Executive IT Support, including supporting a CEO or chairman's suite, senior managing directors, and Board of Directors in the financial sector.
Event support and sophisticated home networks.
Proactive support, including tools such as Splunk and Control Up.
Supporting a data privacy program, including knowledge of removing personal information from data brokers, monitoring the dark web, and managing password security through the use of password managers.
Satellite communications, Star Link, and burner devices.

For New York, NY Only the salary range for this position is USD$110,000.00 - USD$140,000.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance.

Our benefits To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

Guidance on AI use for candidates

At BlackRock, AI has long been part of how we work – enhancing decision-making, improving operations, and helping us deliver better outcomes for clients. We encourage candidates to use AI thoughtfully to learn, prepare, and work more effectively; but during our interview process, we want to focus on getting to know you through your own experiences, thinking, and judgment. To support you, we’ve provided guidance on when and how to use AI during our hiring process so you can approach each step with confidence and showcase your best self.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

To learn more about BlackRock, please visit Careers.BlackRock.com . We also encourage you to get to know us on LinkedIn , Instagram , YouTube , X , and TikTok .

BlackRock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. View the EEOC’s Know Your Rights poster and its supplement (https://www.dol.gov/sites/dolgov/files/OFCCP/regs/compliance/posters/pdf/22-088_EEOC_KnowYourRights.pdf) and the pay transparency statement (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf) .

BlackRock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process, please email Disability.Assistance@blackrock.com . All requests are treated in line with our privacy policy (http://www.blackrock.com/corporate/compliance/privacy-policy#recruitment-privacy-notice) .

BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.

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