Jobs in the United States

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Added 1 min ago
Civil Design Engineer I
S. A. Miro, Inc.
Denver, CO
At S. A. Miro, Inc., we specialize in providing structural and civil engineering solutions to both public and private sector clients. Our firm has built a reputation for pushing the…
Added 1 min ago
Structural Design Engineer I
S. A. Miro, Inc.
Denver, CO
At S. A. Miro, Inc., we specialize in providing structural and civil engineering solutions to both public and private sector clients. Our firm has built a reputation for pushing the…
Added 1 min ago
Product Assurance Engineer
Teledyne FLIR Maritime US, Inc.
Jupiter, FL · Field, WI
The successful candidate will work closely with software, hardware, systems, product management, sales, and support teams to define verification strategies, execute validation activities,…
Added 2 mins ago
Staff Software Engineer - Full Stack
Intuit
San Diego, CA · Mountain View, CA
Coach and mentor junior engineers on best practices of software engineering, leveraging AI to enhance applications, and building their technical expertise to ensure efficient and effective…
Added 2 mins ago
MS
Director, Lead Software Engineer
MS Services Group, Inc.
Alpharetta, GA
- $175,000 USD / year
Morgan Stanley Services Group, Inc. is seeking a Director, Lead Software Engineer in Alpharetta, Georgia to build strategic multi-use technology solutions for reuse and leverage across…
Added 2 mins ago
MS
Vice President, Lead Tech Program Mgmt
MS Services Group, Inc.
NY
- $202,000 to $215,000 USD / year
…strategy within the team, coordinating and contributing to engineering deliverables including architectural reviews, specifications, launch criteria, and test plans. Implement Agile…
Added 2 mins ago
MS
Director, Lead Cloud & Infrastructure Engineering
MS Services Group, Inc.
Alpharetta, GA
- $160,000 USD / year
Morgan Stanley Services Group, Inc. is seeking a Director, Lead Cloud & Infrastructure Engineering in Alpharetta, GA to build, maintain, and improve general software applications and IT…
Added 2 mins ago
Technical Program Manager
10Beauty
Burlington, MA
…experience and makes our deployment scalable. You'll work across engineering, product, ops, marketing, and software teams to keep projects on track, align priorities, and ensure successful…
Added 2 mins ago
DP
Accounting Specialist / Project Accountant
Davis Partnership Architects
Remote, United States
- $53,000 to $73,000 USD / year
Experience with Deltek or other Enterprise Resource Planning (ERP) systems preferred; experience in an architecture, engineering, construction, or professional services environment is a…
Added 2 mins ago
Chief Engineer Columbus Airport Marriott
Dreamscape Hospitality
Columbus, OH
- Proficiency with engineering software and tools.
Added 2 mins ago
Sr. Specialist, Systems Engineer (Top Secret Clearance Required)
L3Harris Technologies
Melbourne, FL
…position involves managing requirements and creating systems engineering documentation throughout the program’s lifecycle, supporting test events, and collaborating with software engineers…
Added 3 mins ago
MA
Lead Software Engineer
Manufacturers and Traders Trust Co
Wilmington, DE
- $128,100 to $213,500 USD / year
…overall stability and resiliency of banking technology within the Software Development Lifecycle (SDLC) while also coaching…
Added 4 mins ago
Construction Project Manager
Bertelsmann-Jobs
Louisville, KY
…open mindset and can quickly adapt to new technologies and software tools to drive…
Added 4 mins ago
Software Engineer
SolarWinds
Austin, TX
SolarWinds Product and Engineering is building shared platform capabilities that help software teams use AI agents throughout the software development lifecycle. As a Software Engineer on…
Added 4 mins ago
Application Engineer - Bilingual in Korean (OH)
SBT Global, Inc.
Warren, OH
Support factory automation software implementation and testing while working with equipment and PLC engineers.
Added 4 mins ago
Full Stack (JAVA) Developer (korean Billinual)
SBT Global, Inc.
Plano, TX
Strong oral and written communications skills with ability to create software design and engineering documents.
Added 4 mins ago
O
Product and Process Engineer | CNC Programming Experience
Oetiker
1 Mill St, Batavia, NY
- $75,000 to $95,000 USD / year
offer engineering, prototyping and testing support to
Added 4 mins ago
AI Native Software Engineer
Greenway Health
Remote, United States
We are seeking an AI-Native Software Engineer to help transform our software development process into an AI-first engineering model. In this role, you will use AI tools as a primary…
Added 4 mins ago
Lead Engineer - Civil
Default Brand
Bismarck, ND
Provide technical leadership on complex engineering issues, guide technical approaches and reviews, mentor engineers and technicians, and promote consistent quality engineering practices…
Added 5 mins ago
Principal AI Architect
LPL Financial Corp
NY · Austin, TX
Mentor solution and software architects, influence roadmaps, and communicate tradeoffs to senior product, engineering, and risk stakeholders.
Added 5 mins ago
Windows Systems Administrator
Booz Allen Hamilton_United States
Washington, DC
…background in Microsoft Windows, Exchange, and ESX and ESXi engineering and administration to help us create solutions for Navy systems that will stand up to even the most advanced cyber…
Added 5 mins ago
Construction Project Manager
Booz Allen Hamilton_United States
Arnold AFB, TN
Experience managing programs to design and deliver integrated hardware and software systems
Added 5 mins ago
Environmental, Health, and Safety Specialist
Booz Allen Hamilton_United States
Lorton, VA · McLean, VA · MD
Bachelor’s degree in Environmental Science, Occupational Health and Safety, or Engineering
Added 5 mins ago
Senior Security Risk Engineer
Oracle
Nashville, TN
You will help shape an evolving engineering capability, taking practical ideas from proof of concept through to supported operation. Success means better visibility of material exposure,…
Added 5 mins ago
Hardware Integration & Test Engineer II
Futurex
Bulverde, TX
…troubleshooting and practical problem-solving are essential. Software development or programming experience is not…

Blackhawk Network

Incident Commander

Pleasanton, CA, United States

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Job details

Apply by: Nov 9, 2027
Posting language: English
Posted: Nov 9, 2026

Original job description

About Blackhawk Network

Today, through BHN’s single global platform, businesses of all kinds can tap into the world’s largest network of branded payment solutions. BHN helps businesses grow revenue, increase loyalty, motivate and reward their teams, disburse funds and engage consumers. Branded payment solutions include the issuance and distribution of gift cards, egifts, corporate payouts and rewards, along with the technology to deliver these products in seamless, integrated ways. BHN’s network spans the globe with more than 400,000 consumer touchpoints. Learn more at BHN.com.

Hybrid flexibility: At Blackhawk Network, you’ll enjoy the best of both worlds - focused remote work plus in-person collaboration on Tuesdays and Wednesdays, our regular in-office days at our Pleasanton headquarters. This rhythm gives you the tools, connection, and autonomy you need to make a real impact.

Overview

The Incident Manager first responsibility is handling critical escalations in the Operation Control Center. They are responsible for all Class 1-3 incident tickets, driving them to resolution. They are the primary leader in coordinating the efforts of the Control Center and our external partners through our incident management process. They act as the final authority in ensuring that the work is completed as quickly as possible. They will need to incorporate a risk-based approach to the job, and all their decisions need to be weighed. They need to understand and evaluate the risks of not only performing an action but also those from not performing an action before taking any course.

Responsibilities

Proactively finds potential site issues and takes initiative to address them in a timely fashion.
The TDO is also responsible for providing concise communications of events, both verbally and written. They need to ensure that incident documentation is complete and can be used for executive briefings as well as the starting point for the problem management process.
Coordinate the activities of and provides leadership to others, particularly Control Center staff, Site Reliability Engineering, and Release Management as well as cross functional teams.
Understand the impact various systems have on the business.
Provides guidance to others around impact.
Keep abreast of emerging technologies in the industry and provides an opportunity assessment for internal deployments.

Qualifications

The TDO needs to have a solid background in the software and systems that are used throughout the BHN environment as well as have a complete understanding of the complexity of the BHN application stack. They should be well versed in the middleware software that is being used to support the BHN applications.
Organized and detailed mind that is as capable of considering the big picture as it is delving into the gritty specifics that define day-to-day troubleshooting.
Unafraid to take the lead; who understands the importance of process as a means for defining good business practices, rather than as an excuse to avoid ownership and responsibility.
Confidence in his/her abilities; and who can immediately step into a leadership role, demand the respect of experienced staff.
Advanced understanding of technical concepts required for a specialized field.
Advanced in multiple systems technologies in use at BHN and exhibit leadership in at least one area of expertise.
Familiarity with all domain technologies to handle any routine task or issue that may occur in day-to-day activities.
Know BHN processes and interactions required to provision and support systems on the site.

We seek candidates who not only demonstrate curiosity and adaptability in emerging technologies but have also successfully implemented and utilized AI tools to enhance their work, improve processes, or deliver measurable results. Our teams embrace continuous learning and the thoughtful integration of AI to create meaningful impact – for our employees and the future of work.

Employment is contingent upon the successful completion of a background check.

Benefits

Salary Range for California Residents Only: $138,140.00 to $234,860

Salary Range for Illinois Residents Only: $113,300.00 to $192,642.00

Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Blackhawk Network offers benefits including 401k with employer match, medical, dental, vision, 12 paid holidays in the year 2026, 1 hour of sick pay accrual for every 30 hours worked, parental leave, life insurance, disability insurance, accident and illness insurance, health and dependent care flexible spending accounts, wellness benefits, and flexible time off for all full-time employees.

EEO Statement

Blackhawk Network provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Blackhawk Network believes that diversity leads to strength. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Blackhawk Network encourages applicants with previous criminal records to apply to all positions and, pursuant to the San Francisco and Los Angeles Fair Chance Acts (and other “Fair Chance” laws), Blackhawk Network will consider for employment qualified applicants with arrest and conviction records. For Philadelphia applicants or jobs, please see a copy of Philadelphia’s ordinance on this topic by clicking this link: https://codelibrary.amlegal.com/codes/philadelphia/latest/philadelphia_pa/0-0-0-280104.

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