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CN
Dispatch Training Coordinator
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Durant, OK · OK
- $27 USD / hour
…effectively. You will report to the Public Safety Dispatch…
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Support Assistant
GD Information Technology, Inc.
United States
- $29.52 to $37.95 USD / hour
Provide Tier 1 support for customer support requests and escalate to development and operations teams when appropriate.
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Duty Manager - Frontier Airlines Passenger Service
Menzies
Denver, CO
As a Menzies Aviation Passenger Service Duty Manager, you will be directly responsible for overseeing customer service operations on their shift. The Duty Manager will take accountability…
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Airside Experience Specialist
Working at Signature Aviation
Lafayette, LA
Work as part of a team to conduct airside operations safely and efficiently in accordance with established policies and standard operating procedures (SOPs) ensuring efficient and accurate…
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HI
Warehouse Associate
Hawkins Inc
Florida, NY
- $20 USD / hour
Apply all product quality and safety standards as well as report any product safety incidents to the Supervisor, Manager, or designated back-up (applicable to positions working in…
Added 1 min ago
AC
Software Delivery Platforms Senior Engineer
Arrowstreet Capital, Limited Partnership
United States
- $115,000 to $325,000 USD / year
Architect and operate AWS infrastructure using services such as EC2, EKS, S3, EBS/EFS, RDS, IAM, VPC, ELB, Route 53, KMS, CloudWatch, and Systems Manager.
Added 1 min ago
TB
Assistant General Manager - Tatte Brookline
Tatte Bakery & Cafe
Brookline, MA
- $67,000 to $81,000 USD / year
The Assistant General Manager (AGM) works alongside the General Manager to support all aspects of café operations while helping create a warm, authentic, and inspiring environment for both…
Added 1 min ago
Associate Veterinarian - Hoffman Animal Hospital
Hoffman Animal Hospital
Annapolis, MD
…Director Dr. Carrie Muller launched her "Message to Garcia" program which provides free veterinary care to veteran support dogs, and is highly engaged with the VetEvolve new graduate…
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Delivery Driver
Jason's Deli
Topeka, KS
Education: It is preferred the applicant be enrolled in high school or a certified G.E.D. program or have their high school diploma or G.E.D.
Added 1 min ago
AB
Full-Time Store Manager Trainee
ALDI Brand
Rockwall, TX
- $29.5 USD / hour
- Full-time
Lead by doing at ALDI. Our Store Manager Trainee program prepares you to run your own store through hands-on leadership experience. You'll learn how to manage operations, develop teams, and…
Added 1 min ago
Quality Control Manager
F.H. Paschen
Raleigh, NC
Report to the Senior Project Manager / Project Executive and perform oversight and implement project specific quality control plans and ensure project team members and subcontractors are…
Added 1 min ago
Estimator
F.H. Paschen
Irving, TX · Dallas, TX
An Estimator supports and works with management, operations and estimating staff in the review of project plans, requirements, and specifications. The Estimator generates budgets, estimates…
Added 1 min ago
Carpentry Estimator/Project Manager
F.H. Paschen
Chicago, IL
An interior carpentry self-perform estimator/PM supports and works with management and operations staff in the review of project plans, requirements, and specifications. The estimator/PM…
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Administrative Assistant
F.H. Paschen
Chicago, IL
Provide administrative support to project managers, engineers, and other team members, ensuring smooth and efficient operations within the construction projects. This position reports to…
Added 2 mins ago
V
Kipling: Supervisor - Carlsbad
VF
United States
- $21.4 to $28.8 USD / hour
…merchandising, and store standards. In partnership with the Store Manager and Assistant Store Manager, you will help maximize store profitability, foster an inclusive team culture, and…
Added 2 mins ago
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The North Face: Supervisor - San Francisco Premium Outlets
VF
United States
- $22 to $33 USD / hour
…merchandising, and store standards. In partnership with the Store Manager and Assistant Store Manager, you will help maximize store profitability, foster an inclusive team culture, and…
Added 2 mins ago
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Kipling: Assistant Store Manager- Woodbury
VF
United States
- $24 to $36 USD / hour
As the Assistant Store Manager, you will lead, develop, and motivate a team of Brand Advocates to deliver consistent, best-in-class customer experience that reflects our brand values and…
Added 2 mins ago
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Vans: Assistant Manager - Salt Lake City
VF
United States
- $20 to $30 USD / hour
As the Assistant Store Manager, you will lead, develop, and motivate a team of Brand Advocates to deliver consistent, best-in-class customer experience that reflects our brand values and…
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Vans: Store Manager - Orange Park Mall
VF
United States
- $29.2 to $43.8 USD / hour
A day in the life of a Store Manager at Vans looks a little like this.
Added 2 mins ago
Architect, Ansible - FSI
Red Hat, LLC
Remote, United States
…deployment, compliance as code, security orchestration, and Day-2…
Added 2 mins ago
P
Kitchen Manager
projects/helpful-passage-853/companies/30ad1728-df4c-4814-8980-df0542fd3503
Auburn Hills, MI
- $58,000 to $72,000 USD / year
…Rainforest Cafe is looking for a passionate, driven Kitchen Manager to join our culinary leadership team and help bring the energy, excitement, and flavor behind one of the most unique…
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Pipeline Operator - Big Spring, TX
Delek US
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…management, and better sleep. Through our performance management program, you can earn additional annual incentives as you set and achieve goals. Our pay for performance culture motivates…
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Clinical Operations Manager
UC Davis Health
CA
…and the Medical Director’s clinical oversight the Clinical Operations Manager (COM) for Respiratory Care Services (RCS) ensures that all programs, practices, policies and procedures…
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Assistant Food Operations Manager
SSA Group
Salt Lake City, UT
Want to work at the wildest place in town? SSA Group at Utah's Hogle Zoo is looking for an Assistant Food Service Operations Manager to join our team!
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Claims Specialist, Fine Art & Specie
AXA
EXTON · HARTFORD · NEW YORK
…claims as part of the Claims team. Close collaboration with the Manager and fellow Claims Specialists is expected. We are looking for someone to drive Claims to resolution along with…

Closed listing

Blackboard

Manager, Project Management Office

Remote, United States

The expected salary range for this position is $95,600 - $119,500.

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: The expected salary range for this position is $95,600 - $119,500.
Experience: Minimum of 2 years of related experience leading project delivery, implementation, services, or PMO functions; or Master's degree; or equivalent work experience.
Posting language: English
Posted: Oct 13, 2026

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Original job description

Archived listing. The details below describe a past opening.

Manager, PMO Remote - United States

About the Role Blackboard is seeking a Manager, Project Management Office (PMO) to manage project delivery capabilities across implementation, migration, and adoption programs. Reporting to the Senior Director, Implementation Consulting, this role supervises a team of Project Managers and supports consistent execution, customer outcomes, and effective day-to-day resource coordination.

The Manager leads day-to-day delivery activities within the assigned PMO teams, ensuring established delivery methodologies are followed, effective resource utilization, organizational alignment, and continuous improvement opportunities that support customer success and business objectives. This role collaborates with partners across Services, Customer Success, Product, Support, Sales, and Operations to execute established strategic priorities and address delivery performance.

This role may require occasional travel.

What You Will Own Team Delivery & Organizational Effectiveness

Manage an assigned PMO team supporting implementations and other services engagements.
Execute against established operational plans and measurable delivery objectives.
Ensure consistent use of established PMO methodologies that support delivery quality, scalability, predictability, and customer outcomes.
Monitor key performance indicators for assigned projects and team performance, escalating concerns as appropriate.
Identify and recommend enhancements to project methodologies, tools, and business processes.

Team Leadership & Talent Development

Supervise, coach and support the development of project managers, within the PMO organization.
Foster a high-performance culture focused on accountability, collaboration, innovation, and customer success.
Provide coaching, performance management and support individual development planning.
Participate in recruitment, onboarding and succession planning activities.
Ensure consistent application of PMO standards and practices.

Portfolio & Delivery Management

Coordinate a portfolio of customer implementations, migrations, adoption and modernization initiatives.
Support project teams successful delivery against scope, schedule, budget, quality, and customer success objectives.
Monitor portfolio performance and proactively escalate risks, dependencies, resource constraints, and delivery issues.
Conduct reviews of project health, delivery metrics, and customer outcomes.
Promote consistency in project execution, reporting, forecasting, and operational reviews.
Serve as an escalation point for complex customer, operational, and delivery challenges.

Customer Success & Engagement

Build trusted relationships with customer stakeholders and institutional leaders.
Partner with project teams to align delivery strategies with customer goals and business outcomes.
Lead resolution efforts for at-risk engagements and customer escalations.
Support customer adoption and successful delivery outcomes.
Utilize customer feedback and delivery outcomes to identify opportunities for continuous improvement.

Operational Excellence & Business Management

Support business planning initiatives related to project delivery operations, workforce management, and capacity planning.
Partner with resource management and delivery leadership to optimize staffing, utilization, and assignment strategies.
Analyze operational metrics, delivery trends, financial indicators, and customer performance data to support decision-making.
Support forecast accuracy, revenue delivery objectives, utilization targets, and operational efficiency goals.
Identify opportunities to improve scalability, automation, standardization, and reporting capabilities.
Ensure compliance with organizational standards, delivery governance requirements, and quality expectations.

Cross-Functional Collaboration

Partner with Global Services, Customer Success, Product Management, Sales, Support, and Operations leaders to ensure alignment across the customer lifecycle.
Collaborate on initiatives that improve client experience, implementation outcomes, and service delivery performance.
Provide operational data and observations to support team and leadership decisions.
Promote knowledge sharing, best practices, and continuous improvement across delivery teams.

What Success Looks Like

In this role, success is measured by:

Achievement of portfolio delivery objectives across scope, schedule, quality, and customer satisfaction.
Team engagement, leadership development, retention, and succession readiness.
Effective management of delivery risks, escalations, and portfolio health.
Resource utilization, capacity optimization, and operational performance improvements.
Adoption and maturity of PMO governance, standards, and methodologies.
Continuous improvement initiatives that enhance customer experience and delivery efficiency.
Strategic contribution to organizational goals, delivery scalability, and business performance.

Required Skills and Experience

Minimum of 2 years of related experience leading project delivery, implementation, services, or PMO functions; or Master's degree; or equivalent work experience.
Bachelor's degree or equivalent combination of education and experience.
Demonstrated experience managing large-scale project portfolios and delivery operations.
Strong understanding of project governance, portfolio management, resource planning, risk management, and executive stakeholder engagement.
Experience leading customer-facing programs involving executive-level sponsors and strategic accounts.
Strong business acumen and experience utilizing operational and financial metrics to guide decisions.
Demonstrated leadership, coaching, communication, and relationship management skills.
Proven ability to influence and collaborate across multiple functional organizations.
Experience managing geographically distributed and cross-functional teams.
Fluency in written and spoken English.

Preferred Skills and Experience

Experience leading teams of Project Managers, Program Managers, or Delivery Resources.
Experience overseeing project portfolios or multiple delivery workstreams.
PMP, PgMP, PMI-ACP, or equivalent project/program management certification.
Experience within higher education technology environments.
Experience delivering Blackboard Learn SaaS implementations or other enterprise LMS projects.

About Blackboard Blackboard is a leading EdTech company and SaaS provider that delivers the digital environment for transformational teaching and learning. We serve thousands of institutions with the industry's most AI-advanced LMS, Blackboard Ally for accessibility, and institutional effectiveness solutions that put educators and learners at the center. We're an education company that builds technology. Learn more at blackboard.com.

The expected salary range for this position is $95,600 - $119,500. The range reflects base salary only and does not include additional compensation such as company bonus or benefits. Placement within the pay range will depend on a variety of factors, such as experience, skills, internal parity, and location.

Candidates must be legally authorized to work in the country where the role is based at the time of hire and must maintain that authorization for the duration of employment. The company does not provide visa sponsorship or immigration support for this position.

This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.

Blackboard is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.

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