Group Sales Coordinator

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.

1471 W. Millers Cove Rd Walland, TN 37886 The Group Sales Coordinator is responsible for supporting the Group Sales Managers and assisting with all group sales functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Act as a secondary contact for all group sales leads
• Assist Group Sales Managers with the coordination of group details including room blocks, activities, meals, meetings, special needs, and tracking meeting/dining room reservations in Opera, ResortSuite, Open Table, and Active Networks
• Enter and maintain group blocks
• Adhere to all Blackberry policies when processing group reservations
• Post deposits and payments and create receipts
• Enter accurate demographic information into the database for marketing and direct mail projects
• Assist the Group Sales Managers with the preparation of corporate and leisure group contracts
• Respond to group leads promptly in the absence of the Group Sales Managers

Must comply with all company policies and procedures. To perform the essential functions of this position regular and consistent attendance is required. Must be able to work well with other Team Members, Managers and interact with our guests.

EXPERIENCE AND SKILLSET

• College degree or equivalent experience in group sales or service preferred. Hospitality industry experience required
• Must have excellent verbal & written communication skills
• Ability to positively and enthusiastically present and “sell” Blackberry Farm and High Hampton as a meeting destination, and provide exceptional group service
• Possess basic mathematical skills required for reporting, statistics, and budgets
• Make good judgment calls in regard to sales and customer requests, and accomplish tasks in a timely manner
• Must have experience with Microsoft Windows, Word, Excel, PowerPoint, and Outlook. Experience with Opera or similar hospitality software preferred

PHYSICAL DEMANDS and WORK ENVIRONMENT

• 90% computer and phone work and must be able to sit for long periods
• Must be able to safely operate a company vehicle or golf cart
• Mainly working in the General Office and occasions on the properties in Walland, TN and Cashiers, NC