Jobs in the United States

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Added 8 mins ago
Technical Lead, Web Content Management Systems (WCMS)
City of New York
Brooklyn, NY
OTI is seeking a highly skilled Technical Lead in Web Content Management Systems (WCMS) to deliver mission-critical City information to our constituents while leveraging modern tools,…
Added 11 mins ago
Staff Software Engineer, Backend Infrastructure and Rapid Prototyping, Google Labs
Google
New York, NY · Cambridge, MA · Mountain View, CA
…handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed…
Added 14 mins ago
Associate Referral Supervisor (Broward)
ChenMed
Tamarac, FL
Ability to work in a Center a minimum of four days per week
Added 14 mins ago
Clinical Laboratory Technologist
Labcorp
Middleburg, FL
Added 14 mins ago
Clinical Laboratory Technologist
Labcorp
Middleburg, FL
Added 14 mins ago
Clinical Laboratory Technologist
Labcorp
Pace, FL
Added 15 mins ago
M
STATE VETERANS' SERVICE OFFICER - 50000973
MyFlorida
BAY PINES, FL
- $45,479.98 USD / year
Applicant must have served as a member of the Armed Forces of the United States and separated from such service with an honorable discharge · Must have a valid Florida driver's license
Added 15 mins ago
Software Engineer II JBASE
Staples
Deerfield Beach, FL
Experience designing, developing, or maintaining REST APIs and web services.
Added 15 mins ago
Referral Specialist Practice Based
AdventHealth
Sebring, FL
General knowledge of how to navigate various web-based applications.
Added 15 mins ago
NU
NBC and Telemundo Local South Florida News Internships – Summer 2027
NBC Universal
Miramar, FL
- $19 USD / hour
…audiences and communities across linear, streaming, OTT, digital web, mobile and audio, and cable platforms and work together to keep local audiences informed anytime and…
Added 15 mins ago
Multi State Medical Only Claims Specialist
AdventHealth
Altamonte Springs, FL
Basic web navigational and computer skills required [Required]
Added 15 mins ago
L
Phlebotomist-Part-time- Palm Bay
Labcorp
Palm Bay, FL
- Part-time
Added 16 mins ago
eCommerce Promotions Specialist
Carnival Cruise Line
Fort Lauderdale, FL
Own web promotions for Princess.com and the booked guest pre-cruise experience, including the promotional calendar, content accuracy, campaign setup, testing, optimization, and performance…
Added 16 mins ago
Principal Application Engineer-Digital Platform Engineering
Navy Federal Credit Union
Pensacola, FL
Added 16 mins ago
Specimen Processor
Labcorp
Pensacola, FL
Added 17 mins ago
Growth Marketing Associate
Intercontinental Exchange (ICE)
Jacksonville, FL
…coordination, paid media and advertising, email marketing, web optimization and digital demand generation, while helping with campaign analytics. The ideal candidate will coordinate across…
Added 18 mins ago
Solution Architect
NBC Universal
Orlando, FL
…others in the organization to succeed. Project work includes web applications, native mobile applications, microservices, DevOps, and platform design. This architect will have the…
Added 18 mins ago
Medical Courier/Specimen Processor I
Labcorp
Orlando, FL
Added 18 mins ago
Medical Courier/Specimen Processor I
Labcorp
Orlando, FL
Added 18 mins ago
Medical Courier/Specimen Processor I
Labcorp
Orlando, FL
Added 18 mins ago
Field Reimbursement Manager - Miami, FL
Amgen
Miami, FL
One to two home office days per week · Must have a valid driver's license with a clean driving record
Added 18 mins ago
Associate Referral Supervisor (DADE)
ChenMed
Miami, FL
Ability to work in a Center a minimum of four days per week
Added 18 mins ago
Regional Clinical Education Coordinator
Lake Erie College of Osteopathic Medicine
Jacksonville, FL
Added 18 mins ago
Sr Data Scientist - Energy Supply
TECO Energy
Tampa, FL
Added 19 mins ago
J
Sr. Software Engineer (PHP + React/Typescript)
Jobgether
Remote, United States
- $114,800 to $191,400 USD / year
Strong modern web development fundamentals, including accessible and responsive interfaces, Tailwind or utility-first CSS, and reusable component design.

Black Duck Software, Inc.

Sr Technical Success Manager

United States

$95,400 - $119,200 USD

Apply on job-boards.greenhouse.io About employer

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Job details

Pay: $95,400 - $119,200 USD
Posting language: English
Posted: Nov 3, 2026

Original job description

Black Duck Software, Inc. helps organizations build secure, high-quality software, minimizing risks while maximizing speed and productivity. Black Duck, a recognized pioneer in application security, provides SAST, SCA, and DAST solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code, open source components, and application behavior. With a combination of industry-leading tools, services, and expertise, only Black Duck helps organizations maximize security and quality in DevSecOps and throughout the software development life cycle.

Black Duck, a Leader in the Gartner Magic Quadrant for Application Security Testing, is hiring a Technical Success Manager (TSM) to drive adoption and prove the value of our solutions across our enterprise customers. TSMs are hands-on technologists who configure and tune our solutions and show measurable software risk reduction to customer security, engineering, and executive teams.

The Role

Your job is to drive adoption and prove value. You work closely with the account team to drive renewals and delight customers. You do the technical work yourself, including problems without a known answer. You partner with a Customer Success Engineer (CSE) when the work requires custom code, CI/CD or API integration builds, or architecture judgment specific to the customer's environment.

What You'll Do

Technical ownership

Drive adoption across customer development teams after onboarding, expanding coverage to new teams, repositories, and use cases.
Configure and tune the platform: scan policies and rules, scan and server performance, standard SSO setup, and custom reports and dashboards.
Guide vulnerability remediation and prioritization using CVE, CWE, and OWASP context.
Support SBOM generation and review (CycloneDX, SPDX) and open source risk questions.
Troubleshoot technical issues directly and coordinate first line triage with Support and Engineering through resolution.
Enable customer teams on scanning, UI and CLI usage, problem diagnosis, and best practices, and develop internal champions.

Adoption, value, and renewals

Confirm why the customer bought, then build and maintain a success plan with measurable adoption and technical outcomes.
Build working relationships with AppSec, engineering, and executive stakeholders, and know who has influence over adoption.
Participate in Executive Business Reviews, highlighting the progress you and the customer have made and proving value.
Monitor adoption and customer health, flag risk early, and partner with the account team on save plans.
Work closely with the account team to drive renewals by supplying the technical value story and proof points.
Identify expansion opportunities and hand them to Sales with a validated technical case. You do not carry a quota.
Advocate for customers internally, feed field gaps back to Product and Engineering, and turn successful customers into references.

You'll Have

5+ years in a customer-facing technical role such as TAM, sales engineer, solutions architect, or implementation consultant.
Hands-on experience with SAST, SCA, and DAST: running scans, tuning results, and triaging findings yourself.
Strong knowledge of application security, vulnerabilities, and open source licensing.
Hands-on experience with CI/CD and DevOps tooling such as GitHub, GitLab, Azure DevOps, and Jenkins.
Software development experience in C/C++, Java, C#, or similar, plus comfort with scripting and REST APIs.
A track record driving adoption and proving value across a portfolio of enterprise accounts, working alongside account teams on renewals.
Practical fluency using AI tools to accelerate technical analysis, troubleshooting, and customer communication.
Ability to travel up to 25%.
Bachelor's degree in Computer Science, Engineering, or a related STEM field, or equivalent practical experience.

Preferred

TAM, solutions architect, or sales engineer experience in AppSec or DevSecOps.
Security certifications such as CSSLP, CISSP, or CEH.
Experience with enterprise-scale web development, microservices, and containers.
Experience with regulated environments and standards such as PCI DSS, ISO 26262, MISRA, AUTOSAR, or DISA STIG. Pay Range

$95,400 - $119,200 USD

Black Duck is an equal opportunity employer. We consider all applicants for employment without regard to race, color, national origin, religion, sex, gender identity or expression, age, disability, sexual orientation, veteran or military service status, or any other characteristic protected by applicable law. Black Duck complies with all applicable laws prohibiting employment discrimination in every jurisdiction where it operates and provides reasonable accommodations to individuals with disabilities in accordance with applicable law.

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Jobs in the United States