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Added 5 mins ago
Package Design Engineer
Google
Sunnyvale, CA
…experiences, delivering unparalleled performance, efficiency, and…
Added 6 mins ago
MI
Computer Engineer
Mayvin, Inc
Port Hueneme Cbc Base, CA
- $105,010 to $122,837 USD / year
Mayvin is seeking an experienced Computer Engineer to support the Naval Surface Warfare Center, Port Hueneme Division. This position contributes to the design, development, testing, and…
Added 6 mins ago
Manufacturing Integration and Test Engineer
Epirus
Torrance, CA
…has experience with troubleshooting and sustaining automated test benches and special test equipment for high-performance production hardware as well as troubleshooting systems at various…
Added 6 mins ago
AC
Senior Mechanical Engineer - Instrumentation Hardware
Atom Computing
Boulder, CO
- $140,000 to $164,989 USD / year
We're looking for a Mechanical Engineer to join our Opto-Mechanical Engineering team to focus on designing the physical systems that house, protect, and connect our Control Systems and…
Added 9 mins ago
Backend Software Engineer - Data Connectors
Palantir Technologies
NY
…ownership of connector implementations, developer SDKs, and the systems that build, test, distribute, and run our connectivity…
Added 10 mins ago
Senior Software Quality Engineer
NCR VOYIX
IRVING, TX
We are seeking a highly motivated and results-driven Senior Software Quality Engineer to lead quality engineering efforts for enterprise-scale retail solutions. This role will be…
Added 10 mins ago
Systems Engineer
METECS
Houston, TX
This position is for an experienced systems engineer with V&V planning and/or testing execution experience. We are seeking a person passionate about space exploration, who is self-motivated…
Added 11 mins ago
L
Senior Firmware Engineer
Lab37
Pittsburgh, PA
- $158,000 to $218,000 USD / year
Build the firmware that brings our custom robot electronics to life. We’re looking for a Firmware Engineer to own embedded software for the boards that connect our robots’ sensors,…
Added 11 mins ago
Automated Test Engineer (Edifecs)
Syms Strategic Group, LLC (SSG)
Blacksburg, VA
Syms Strategic Group (SSG) is seeking a talented Automated Test Engineer (Edifecs)
Added 11 mins ago
Automated Test Engineer (MUMPS)
Syms Strategic Group, LLC (SSG)
Blacksburg, VA
Support modernization efforts, system enhancements, healthcare interoperability initiatives, and production support activities associated with legacy healthcare systems
Added 11 mins ago
Software Developer in Test (SDET)
Syms Strategic Group, LLC (SSG)
Blacksburg, VA
Develop and execute test plans, test cases, and test procedures to ensure that all information systems, products, and services meet organizational standards and end-user requirements
Added 11 mins ago
Senior Software Test Engineer
Syms Strategic Group, LLC (SSG)
Blacksburg, VA
Syms Strategic Group (SSG) is seeking a talented Senior Software Test Engineer
Added 11 mins ago
Principal/Senior Principal Systems Engineer
Northrop Grumman
Dulles, VA
Performs system engineering, integration, verification and validation, for total systems. Work is performed at all levels of total system product to include: concept, design, test,…
Added 11 mins ago
Cyber Systems Engineer (Level 3 or 4)
Northrop Grumman
Dulles, VA
Work in small teams to complete systems engineering, assembly, integration, and test activities for security-critical components, such as Cross Domain Solutions, cryptographic devices, and…
Added 12 mins ago
Automated Test Engineer (Edifecs)
Syms Strategic Group, LLC (SSG)
Ashburn, VA
Syms Strategic Group (SSG) is seeking a talented Automated Test Engineer (Edifecs)
Added 12 mins ago
Automated Test Engineer (MUMPS)
Syms Strategic Group, LLC (SSG)
Ashburn, VA
Support modernization efforts, system enhancements, healthcare interoperability initiatives, and production support activities associated with legacy healthcare systems
Added 12 mins ago
Software Developer in Test (SDET)
Syms Strategic Group, LLC (SSG)
Ashburn, VA
Develop and execute test plans, test cases, and test procedures to ensure that all information systems, products, and services meet organizational standards and end-user requirements
Added 12 mins ago
Senior Software Test Engineer
Syms Strategic Group, LLC (SSG)
Ashburn, VA
Syms Strategic Group (SSG) is seeking a talented Senior Software Test Engineer
Added 12 mins ago
Software/IT Engineering Manager
Lockheed Martin
Springfield, VA
Work with the Release Train Engineer to plan and synchronize shared program work
Added 12 mins ago
Principal/Senior Principal Systems Engineer (AHT)
Northrop Grumman
Fairfax, VA
Performs system engineering, integration, verification and validation, for total systems. Work is performed at all levels of total system product to include: concept, design, test,…
Added 12 mins ago
Ground Systems Engineer Level 2 or 3 (AHT)
Northrop Grumman
Fairfax, VA · Dulles, VA
Performs system integration, and verification and validation, for total systems. Work is performed at all levels of total system product to include: concept, design, test, installation,…
Added 12 mins ago
Principal/Sr Principal Systems Engineer
Northrop Grumman
Fairfax, VA
Performs system engineering, integration, verification and validation, for total systems. Work is performed at all levels of total system product to include: concept, design, test,…
Added 12 mins ago
Automated Test Engineer (MUMPS)
Syms Strategic Group, LLC (SSG)
Charlottesville, VA
Support modernization efforts, system enhancements, healthcare interoperability initiatives, and production support activities associated with legacy healthcare systems
Added 12 mins ago
Automated Test Engineer (Edifecs)
Syms Strategic Group, LLC (SSG)
Charlottesville, VA
Syms Strategic Group (SSG) is seeking a talented Automated Test Engineer (Edifecs)
Added 12 mins ago
Software Developer in Test (SDET)
Syms Strategic Group, LLC (SSG)
Charlottesville, VA
Develop and execute test plans, test cases, and test procedures to ensure that all information systems, products, and services meet organizational standards and end-user requirements

Black Box

Sr DAS Support Engineer - Contract

United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

The Senior DAS Support Engineer serves as the Level 3 escalation point and technical authority for distributed antenna systems and in-building wireless environments across healthcare and enterprise deployments. The role provides hands-on support for multi-vendor DAS and private LTE/CBRS platforms, with responsibility for complex incident resolution, system reliability, planned maintenance, and technical coordination. The engineer leads technical work through diagnosis, implementation, validation, and closure. This requires sound engineering judgment, effective coordination with customers, carriers, OEMs, and field teams, and disciplined execution within established change-control and service-level requirements. Primary Responsibilities Technical Support and Service Reliability

Provide Level 3 escalation support for complex DAS and in-building wireless incidents across CommScope ION-E/ERA, Corning ONE, SOLiD ALLIANCE, JMA TEKO, and comparable platforms.
Diagnose and resolve faults involving RF performance, fiber and coaxial infrastructure, system hardware, software, and management connectivity.
Support and troubleshoot private LTE and CBRS deployments, including Celona, Ericsson, Nokia, and comparable platforms, whether standalone or integrated with DAS environments.
Own the full incident lifecycle in ServiceNow, including triage, diagnosis, escalation, vendor engagement, service restoration, and documented closure within applicable SLAs.
Lead technical coordination with OEMs and carriers for advanced troubleshooting, equipment replacement, software defects, and service-impacting issues.
Analyze system alarms, health data, and recurring incidents to identify degradation and recommend corrective action before further service impact.
Validate monitoring coverage, alarm delivery, alert routing, and escalation readiness with the monitoring and operations teams.
Produce root cause analyses and after-action reports that document findings, corrective actions, and recommendations to prevent recurrence.

Planned Changes and Technical Coordination

Prepare or review methods of procedure for firmware upgrades, configuration changes, and other planned maintenance. Address prerequisites, risk, configuration backups, rollback steps, and acceptance criteria.
Execute approved maintenance activities within established change-control processes, including pre-change checks, post-change testing, and confirmation of service stability.
Coordinate technical activities among remote engineers, field personnel, OEMs, carriers, and customer teams during troubleshooting, upgrades, and cutovers.
Determine when onsite intervention is required, define the technical scope for dispatch, direct field troubleshooting remotely, and validate completed work.
Coordinate customer acceptance testing and resolve technical findings before closing the change or maintenance activity.
Provide technical leadership during commissioning, integration, and stabilization of new or modified DAS and private LTE/CBRS deployments.
Maintain clear next actions for unresolved technical issues and dependencies through resolution or an accepted handoff.
Participate in scheduled after-hours maintenance and the assigned support coverage rotation.

Documentation and Engineering Development

Maintain accurate technical records for supported sites, including system configurations, equipment inventories, software versions, topology, and change history in designated systems such as NetBox and ServiceNow.
Identify discrepancies in site and support records and coordinate corrections with the responsible teams.
Develop and maintain troubleshooting procedures, runbooks, and technical handoffs that support consistent service delivery.
Mentor engineers through case reviews, practical troubleshooting guidance, and structured knowledge transfer.
Communicate service impact, technical findings, recovery actions, and outstanding dependencies clearly to customers and internal stakeholders, including hospital clinical and facilities teams.

Required Skills and Experience DAS and RF Engineering

Strong hands-on experience supporting multi-OEM DAS environments, including CommScope, Corning, SOLiD, JMA, and comparable platforms.
Experience independently diagnosing and resolving complex DAS faults and coordinating technical recovery across multiple teams.
Sound knowledge of DAS architectures, RF engineering principles, and LTE/5G technologies as applied to in-building wireless systems.
Experience integrating and optimizing cellular and two-way radio services within neutral-host, multi-carrier DAS environments.
Knowledge of cellular and two-way radio frequency bands and the technologies used within them.
Ability to calculate and validate RF power allocation and sharing across supported DAS configurations within applicable OEM specifications and carrier requirements.
Experience troubleshooting passive intermodulation (PIM) and interpreting RF test results.
Experience using an Anritsu Site Master or equivalent RF diagnostic equipment.
Working knowledge of fiber-optic and coaxial infrastructure troubleshooting.
Proficiency reading and navigating iBwave design files to understand system topology, locate components, and support troubleshooting and basic design review.

Private LTE, CBRS, and Monitoring

Experience supporting private LTE/CBRS solutions, including spectrum considerations, Spectrum Access System (SAS) interaction, and enterprise use cases.
Working knowledge of DAS network management platforms, including Errigal and OEM management tools.
Ability to troubleshoot IP connectivity used for DAS management and monitoring and coordinate resolution with network and security teams.
Experience validating system health, alarm reporting, and monitoring integration.

Operational Practice

Practical experience with ITIL-aligned incident, problem, and change management.
Experience using ServiceNow for incident ownership, technical documentation, escalation, and closure.
Ability to develop and execute maintenance procedures with defined risk controls, rollback steps, and verification criteria.
Ability to produce clear, actionable root cause documentation.
Experience directing technical work remotely and validating field results.

Professional Expectations

Exercise sound technical judgment and remain calm and decisive during high-severity incidents.
Work independently while coordinating effectively with engineering, operations, vendors, carriers, and customer teams.
Communicate clearly with technical and nontechnical stakeholders.
Maintain ownership of assigned technical issues and follow through on outstanding actions.
Provide practical guidance that improves the capability and independence of other engineers.

Preferred Qualifications

OEM certifications from CommScope, Corning, SOLiD, JMA, or equivalent vendors, or demonstrated equivalent experience and knowledge.
CBRS or private LTE certifications from Celona, Ericsson, Nokia, or comparable providers.
Experience supporting DAS in healthcare environments, with an understanding of clinical impact and maintenance constraints.
Experience with structured cabling and field validation methods.

Education Bachelor’s degree in Electrical Engineering, Telecommunications, or a related field preferred, or equivalent practical experience in DAS and wireless support. Supervisory Responsibility This position has no direct reports. It carries senior technical responsibility and provides technical coordination, guidance, and mentorship to other engineers.

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