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Added 4 mins ago
Applications Engineer II IS -Remote
Providence
Renton, WA · WA
The Application Engineer II is responsible for design, configuration, testing, implementation, and ongoing support of moderately complex applications and services. This role operates with…
Added 4 mins ago
Electrical Engineer
Bonneville Power Administration
Vancouver, WA
…Services, Transmission Planning (TPP), Reliability Planning/Service Planning/Infrastructure Development Planning/CapabilitiesPlanning (TPP/A/B/C/D) A successful candidate in the Electrical…
Added 4 mins ago
Electrical Engineer
Bonneville Power Administration
Vancouver, WA
…Services, Transmission Planning (TPP), Reliability Planning/Service Planning/Infrastructure Development Planning/CapabilitiesPlanning (TPP/A/B/C/D) A successful candidate in the Electrical…
Added 4 mins ago
Software Development Engineer, Platform Engineering and Services (AFT Labor Insights)
Amazon
Bellevue, WA
Are you ready for a challenge? As a Software Development Engineer on the Labor Insights team, you will build the next generation of Amazon's labor management platform - designing systems…
Added 4 mins ago
Cloud Engineer
Maximus
Olympia, WA
AWS Solutions Architect - Associate, Azure Fundamentals, Google Associate Cloud Engineer Certification, IBM Certified Technical Advocate - Cloud v5, or other cloud certification.
Added 4 mins ago
Software Development Engineer, Security Foundations, Stores Security
Amazon
Seattle, WA
We are looking for a Software Development Engineer II who is passionate about building well-architected services and who wants to grow into an engineering leader.
Added 4 mins ago
Software Development Engineer II, AWS Throttling
Amazon
Seattle, WA
…efficiency. The team operates at massive scale, requiring innovative solutions to balance system protection, cost optimization, and customer satisfaction. We work with leading technologies…
Added 4 mins ago
Data Engineer, WW Pricing - Data & Analytics
Amazon
Seattle, WA
As a Data Engineer, you will create data models and ML data infrastructure that power our pricing algorithms and shape both customer and seller experiences. You'll develop essential data…
Added 4 mins ago
Software Dev Engineer I, Security Platform
Amazon
Seattle, WA
Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come…
Added 5 mins ago
Lead AI and Data Science Engineer II- Marketing Measurement
Deloitte
Bellevue, WA · Seattle, WA
…collaborative environment? As an experienced Lead AI and Data Science Engineer II - Marketing Measurement, you will have the opportunity to share new ideas and collaborate on projects as a…
Added 5 mins ago
PW
Software Engineer - Data & Engineering Applications
Paccar Winch Inc.
Mount Vernon, WA
- $104,100 to $162,900 USD / year
…Kenworth, Peterbilt, and DAF trucks, is seeking a talented Software Engineer - Data & Engineering Applications to join the Engineering Solutions team at the PACCAR Technical Center in Mount…
Added 5 mins ago
Engineer Planning Analyst 3 - 30543
HII
Bremerton, WA
Our team of more than 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is leading…
Added 5 mins ago
EG
Cloud Engineer
Eliassen Group
Olympia, WA
- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…
Added 18 mins ago
Applications Engineer II IS -Remote
Providence
OR
The Application Engineer II is responsible for design, configuration, testing, implementation, and ongoing support of moderately complex applications and services. This role operates with…
Added 18 mins ago
Foreman-Data Center
CBRE
Hillsboro, OR
Survey completed work with QAQC Specialist before walking with Field Engineer
Added 18 mins ago
Lead AI and Data Science Engineer II- Marketing Measurement
Deloitte
Portland, OR
…collaborative environment? As an experienced Lead AI and Data Science Engineer II - Marketing Measurement, you will have the opportunity to share new ideas and collaborate on projects as a…
Added 18 mins ago
Cloud Engineer
Maximus
Salem, OR
AWS Solutions Architect - Associate, Azure Fundamentals, Google Associate Cloud Engineer Certification, IBM Certified Technical Advocate - Cloud v5, or other cloud certification.
Added 18 mins ago
EG
Cloud Engineer
Eliassen Group
Salem, OR
- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…
Added 27 mins ago
K
Power Delivery - Project Manager
Kiewit
Lenexa, KS
- $179,000 to $188,000 USD / year
Kiewit Power Delivery is a full-service engineering and construction solutions provider operating across North America. Our experience and expertise span all aspects of the transmission and…
Added 27 mins ago
EG
Cloud Engineer
Eliassen Group
Topeka, KS
- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…
Added 30 mins ago
Field CTO - AI Infrastructure & Neocloud, Americas (Bay Area-based)
WEKA
Campbell, CA
As WEKA's Field CTO for AI Infrastructure in the Americas, based in the San Francisco Bay Area, you will engage with the organizations building and operating the largest GPU environments in…
Added 37 mins ago
Sr Eng Process Engineering
J&J Family of Companies
Memphis, TN
The Process Engineer & Continuous Improvement (CI) lead will lead and direct operational efficiency and productivity initiatives across the facility. This role serves as the site champion…
Added 37 mins ago
Systems Engineer Enterprise Search
AutoZone, Inc.
Memphis, TN
As a Software Engineer, Enterprise Search at AutoZone, you will contribute to building and enhancing the search platform that powers our store and digital experiences. You will develop and…
Added 37 mins ago
EG
Cloud Engineer
Eliassen Group
Nashville, TN
- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…
Added 45 mins ago
A
Mechanical Engineer
Actalent
Menasha, WI
- $35 to $45 USD / hour
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to…

Black Box

Sr DAS Support Engineer - Contract

United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

The Senior DAS Support Engineer serves as the Level 3 escalation point and technical authority for distributed antenna systems and in-building wireless environments across healthcare and enterprise deployments. The role provides hands-on support for multi-vendor DAS and private LTE/CBRS platforms, with responsibility for complex incident resolution, system reliability, planned maintenance, and technical coordination. The engineer leads technical work through diagnosis, implementation, validation, and closure. This requires sound engineering judgment, effective coordination with customers, carriers, OEMs, and field teams, and disciplined execution within established change-control and service-level requirements. Primary Responsibilities Technical Support and Service Reliability

Provide Level 3 escalation support for complex DAS and in-building wireless incidents across CommScope ION-E/ERA, Corning ONE, SOLiD ALLIANCE, JMA TEKO, and comparable platforms.
Diagnose and resolve faults involving RF performance, fiber and coaxial infrastructure, system hardware, software, and management connectivity.
Support and troubleshoot private LTE and CBRS deployments, including Celona, Ericsson, Nokia, and comparable platforms, whether standalone or integrated with DAS environments.
Own the full incident lifecycle in ServiceNow, including triage, diagnosis, escalation, vendor engagement, service restoration, and documented closure within applicable SLAs.
Lead technical coordination with OEMs and carriers for advanced troubleshooting, equipment replacement, software defects, and service-impacting issues.
Analyze system alarms, health data, and recurring incidents to identify degradation and recommend corrective action before further service impact.
Validate monitoring coverage, alarm delivery, alert routing, and escalation readiness with the monitoring and operations teams.
Produce root cause analyses and after-action reports that document findings, corrective actions, and recommendations to prevent recurrence.

Planned Changes and Technical Coordination

Prepare or review methods of procedure for firmware upgrades, configuration changes, and other planned maintenance. Address prerequisites, risk, configuration backups, rollback steps, and acceptance criteria.
Execute approved maintenance activities within established change-control processes, including pre-change checks, post-change testing, and confirmation of service stability.
Coordinate technical activities among remote engineers, field personnel, OEMs, carriers, and customer teams during troubleshooting, upgrades, and cutovers.
Determine when onsite intervention is required, define the technical scope for dispatch, direct field troubleshooting remotely, and validate completed work.
Coordinate customer acceptance testing and resolve technical findings before closing the change or maintenance activity.
Provide technical leadership during commissioning, integration, and stabilization of new or modified DAS and private LTE/CBRS deployments.
Maintain clear next actions for unresolved technical issues and dependencies through resolution or an accepted handoff.
Participate in scheduled after-hours maintenance and the assigned support coverage rotation.

Documentation and Engineering Development

Maintain accurate technical records for supported sites, including system configurations, equipment inventories, software versions, topology, and change history in designated systems such as NetBox and ServiceNow.
Identify discrepancies in site and support records and coordinate corrections with the responsible teams.
Develop and maintain troubleshooting procedures, runbooks, and technical handoffs that support consistent service delivery.
Mentor engineers through case reviews, practical troubleshooting guidance, and structured knowledge transfer.
Communicate service impact, technical findings, recovery actions, and outstanding dependencies clearly to customers and internal stakeholders, including hospital clinical and facilities teams.

Required Skills and Experience DAS and RF Engineering

Strong hands-on experience supporting multi-OEM DAS environments, including CommScope, Corning, SOLiD, JMA, and comparable platforms.
Experience independently diagnosing and resolving complex DAS faults and coordinating technical recovery across multiple teams.
Sound knowledge of DAS architectures, RF engineering principles, and LTE/5G technologies as applied to in-building wireless systems.
Experience integrating and optimizing cellular and two-way radio services within neutral-host, multi-carrier DAS environments.
Knowledge of cellular and two-way radio frequency bands and the technologies used within them.
Ability to calculate and validate RF power allocation and sharing across supported DAS configurations within applicable OEM specifications and carrier requirements.
Experience troubleshooting passive intermodulation (PIM) and interpreting RF test results.
Experience using an Anritsu Site Master or equivalent RF diagnostic equipment.
Working knowledge of fiber-optic and coaxial infrastructure troubleshooting.
Proficiency reading and navigating iBwave design files to understand system topology, locate components, and support troubleshooting and basic design review.

Private LTE, CBRS, and Monitoring

Experience supporting private LTE/CBRS solutions, including spectrum considerations, Spectrum Access System (SAS) interaction, and enterprise use cases.
Working knowledge of DAS network management platforms, including Errigal and OEM management tools.
Ability to troubleshoot IP connectivity used for DAS management and monitoring and coordinate resolution with network and security teams.
Experience validating system health, alarm reporting, and monitoring integration.

Operational Practice

Practical experience with ITIL-aligned incident, problem, and change management.
Experience using ServiceNow for incident ownership, technical documentation, escalation, and closure.
Ability to develop and execute maintenance procedures with defined risk controls, rollback steps, and verification criteria.
Ability to produce clear, actionable root cause documentation.
Experience directing technical work remotely and validating field results.

Professional Expectations

Exercise sound technical judgment and remain calm and decisive during high-severity incidents.
Work independently while coordinating effectively with engineering, operations, vendors, carriers, and customer teams.
Communicate clearly with technical and nontechnical stakeholders.
Maintain ownership of assigned technical issues and follow through on outstanding actions.
Provide practical guidance that improves the capability and independence of other engineers.

Preferred Qualifications

OEM certifications from CommScope, Corning, SOLiD, JMA, or equivalent vendors, or demonstrated equivalent experience and knowledge.
CBRS or private LTE certifications from Celona, Ericsson, Nokia, or comparable providers.
Experience supporting DAS in healthcare environments, with an understanding of clinical impact and maintenance constraints.
Experience with structured cabling and field validation methods.

Education Bachelor’s degree in Electrical Engineering, Telecommunications, or a related field preferred, or equivalent practical experience in DAS and wireless support. Supervisory Responsibility This position has no direct reports. It carries senior technical responsibility and provides technical coordination, guidance, and mentorship to other engineers.

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