Jobs in the United States

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Senior Supplier Quality Engineer
Aumovio
New Braunfels, TX
…suppliers. Review and approve test methods, validation plans, and reliability studies to ensure compliance with customer and automotive industry…
Added just now
Senior Software Integration Engineer - Assistant Vice President
iCapital
Colorado Springs, CO · Salt Lake City, UT
iCapital is looking to hire a Senior Software Integration Engineer - AVP to deliver robust, scalable and high-quality integration solutions across complex client and product ecosystems.…
Added just now
Senior Software Integration Engineer - Assistant Vice President
iCapital
Salt Lake City, UT · Colorado Springs, CO
iCapital is looking to hire a Senior Software Integration Engineer - AVP to deliver robust, scalable and high-quality integration solutions across complex client and product ecosystems.…
Added just now
Senior Software Integration Engineer - Assistant Vice President
iCapital
Colorado Springs, CO · Salt Lake City, UT
iCapital is looking to hire a Senior Software Integration Engineer - AVP to deliver robust, scalable and high-quality integration solutions across complex client and product ecosystems.…
Added 1 min ago
Specialist, Reliability and Systems Safety Engineer
L3Harris Technologies
Canoga Park, CA
Job Title: Specialist, Reliability and Systems Safety Engineer
Added 1 min ago
Production Leader - Nights
Mars Wrigley Conf. (MCNA)
United States
Area Ownership – Collaborate with the rest of the Area Leadership Team (Area Manager or Continuous Improvement Engineer, Continuous Improvement Specialist, Maintenance Coordinator) to…
Added 1 min ago
Software Development Manager, Amazon Robotics
Amazon.com Services LLC
Bellevue, WA
…telemetry into clear, step-by-step guidance for associates and Reliability Maintenance Engineering (RME) technicians, so they can restore a machine in minutes instead of hours. Every…
Added 1 min ago
Forward Deployed Engineer (FDE), AWS Forward Deployed Engineering, US Government
Amazon Web Services, Inc.
Jessup, MD · Arlington, VA · Seattle, WA · New York, NY · Denver, CO · Herndon, VA
A Forward Deployed Engineer II (FDE II) embeds directly inside a strategic enterprise customer to independently design, build, deploy, and run AI-powered production systems alongside the…
Added 2 mins ago
Principal Engineer, IT Software
United States
Designs thoughtfully integrated systems that model organizational best practices, allowing disparate teams across product domains to deliver value with speed, scale, and reliability
Added 2 mins ago
Software Engineer, Platform
Everlaw
Oakland, CA
…improving cloud architecture, development workflows, and platform reliability, the team helps engineers ship confidently while keeping Everlaw resilient, efficient, and secure. This work…
Added 2 mins ago
Cloud DevOps Engineer
Peraton
Remote, United States
Peraton is seeking an experienced and proactive Cloud DevOps Engineer to join our dynamic team. This fully remote position involves managing and optimizing AWS cloud infrastructure through…
Added 3 mins ago
EC
Sr. Software QA Engineer
Entrust Corporation
Shakopee, MN
- $91,619 to $134,375 USD / year
As a Senior Quality Assurance Automation Engineer, you will work with multiple product teams to validate the quality, security, and scalability of user interfaces, web services, APIs, and…
Added 3 mins ago
Sr. Controls and Automation Engineer
Danaher
Pensacola, FL
The Sr. Controls and Automation Engineer is responsible for the Design, Implementation, and Qualification of membrane manufacturing equipment (electrical portions). This includes component…
Added 4 mins ago
Field Service Engineer
Kendall Howard
Midlothian, TX
Every Field Service Engineer is backed by a dedicated 24/7 support desk and a team of professional engineers who assist with troubleshooting, diagnostics, and engineering improvements. This…
Added 4 mins ago
Field Service Engineer
Kendall Howard
The Dalles, OR
Every Field Service Engineer is backed by a dedicated 24/7 support desk and a team of professional engineers who assist with troubleshooting, diagnostics, and engineering improvements. This…
Added 4 mins ago
Field Service Engineer
Kendall Howard
Arcola, VA
Every Field Service Engineer is backed by a dedicated 24/7 support desk and a team of professional engineers who assist with troubleshooting, diagnostics, and engineering improvements. This…
Added 4 mins ago
Field Service Engineer
Kendall Howard
Lithia Springs, GA
Every Field Service Engineer is backed by a dedicated 24/7 support desk and a team of professional engineers who assist with troubleshooting, diagnostics, and engineering improvements. This…
Added 4 mins ago
Field Service Engineer
Kendall Howard
Bridgeport, AL
Every Field Service Engineer is backed by a dedicated 24/7 support desk and a team of professional engineers who assist with troubleshooting, diagnostics, and engineering improvements. This…
Added 4 mins ago
(DoW SkillBridge), Sr. Associate, Integration/Test Engineer
L3Harris
Greenville, TX
Job Title: (DoW SkillBridge), Sr. Associate, Integration/Test Engineer
Added 4 mins ago
A
Boiler Operator/ Stationary Engineer
Aerotek
Bedford, TX
- $29 to $35 USD / hour
Job Title: Boiler Operator / Stationary Engineer
Added 4 mins ago
Software Engineer Senior Lead
FIS Management Services LLC
United States
As a Software Engineer Senior Lead, you will provide technical leadership while designing and delivering reliable, secure and scalable software solutions. You will guide complex engineering…
Added 4 mins ago
Software Engineer Lead
FIS Management Services LLC
United States
As a Software Engineer Lead, you will provide technical leadership while designing and delivering reliable, secure and scalable software solutions. You will guide complex engineering work…
Added 4 mins ago
Software Engineer Lead
FIS Management Services LLC
United States
As a Software Engineer Lead, you will provide technical leadership while designing and delivering reliable, secure and scalable software solutions. You will guide complex engineering work…
Added 4 mins ago
Software Engineer Lead
FIS Management Services LLC
United States
As a Software Engineer Lead, you will provide technical leadership while designing and delivering reliable, secure and scalable software solutions. You will guide complex engineering work…
Added 4 mins ago
Engineer-System Protection
BRAZOS ELECTRIC POWER COOP INC
Tolar, TX

Black Box

Sr DAS Support Engineer - Contract

United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

The Senior DAS Support Engineer serves as the Level 3 escalation point and technical authority for distributed antenna systems and in-building wireless environments across healthcare and enterprise deployments. The role provides hands-on support for multi-vendor DAS and private LTE/CBRS platforms, with responsibility for complex incident resolution, system reliability, planned maintenance, and technical coordination. The engineer leads technical work through diagnosis, implementation, validation, and closure. This requires sound engineering judgment, effective coordination with customers, carriers, OEMs, and field teams, and disciplined execution within established change-control and service-level requirements. Primary Responsibilities Technical Support and Service Reliability

Provide Level 3 escalation support for complex DAS and in-building wireless incidents across CommScope ION-E/ERA, Corning ONE, SOLiD ALLIANCE, JMA TEKO, and comparable platforms.
Diagnose and resolve faults involving RF performance, fiber and coaxial infrastructure, system hardware, software, and management connectivity.
Support and troubleshoot private LTE and CBRS deployments, including Celona, Ericsson, Nokia, and comparable platforms, whether standalone or integrated with DAS environments.
Own the full incident lifecycle in ServiceNow, including triage, diagnosis, escalation, vendor engagement, service restoration, and documented closure within applicable SLAs.
Lead technical coordination with OEMs and carriers for advanced troubleshooting, equipment replacement, software defects, and service-impacting issues.
Analyze system alarms, health data, and recurring incidents to identify degradation and recommend corrective action before further service impact.
Validate monitoring coverage, alarm delivery, alert routing, and escalation readiness with the monitoring and operations teams.
Produce root cause analyses and after-action reports that document findings, corrective actions, and recommendations to prevent recurrence.

Planned Changes and Technical Coordination

Prepare or review methods of procedure for firmware upgrades, configuration changes, and other planned maintenance. Address prerequisites, risk, configuration backups, rollback steps, and acceptance criteria.
Execute approved maintenance activities within established change-control processes, including pre-change checks, post-change testing, and confirmation of service stability.
Coordinate technical activities among remote engineers, field personnel, OEMs, carriers, and customer teams during troubleshooting, upgrades, and cutovers.
Determine when onsite intervention is required, define the technical scope for dispatch, direct field troubleshooting remotely, and validate completed work.
Coordinate customer acceptance testing and resolve technical findings before closing the change or maintenance activity.
Provide technical leadership during commissioning, integration, and stabilization of new or modified DAS and private LTE/CBRS deployments.
Maintain clear next actions for unresolved technical issues and dependencies through resolution or an accepted handoff.
Participate in scheduled after-hours maintenance and the assigned support coverage rotation.

Documentation and Engineering Development

Maintain accurate technical records for supported sites, including system configurations, equipment inventories, software versions, topology, and change history in designated systems such as NetBox and ServiceNow.
Identify discrepancies in site and support records and coordinate corrections with the responsible teams.
Develop and maintain troubleshooting procedures, runbooks, and technical handoffs that support consistent service delivery.
Mentor engineers through case reviews, practical troubleshooting guidance, and structured knowledge transfer.
Communicate service impact, technical findings, recovery actions, and outstanding dependencies clearly to customers and internal stakeholders, including hospital clinical and facilities teams.

Required Skills and Experience DAS and RF Engineering

Strong hands-on experience supporting multi-OEM DAS environments, including CommScope, Corning, SOLiD, JMA, and comparable platforms.
Experience independently diagnosing and resolving complex DAS faults and coordinating technical recovery across multiple teams.
Sound knowledge of DAS architectures, RF engineering principles, and LTE/5G technologies as applied to in-building wireless systems.
Experience integrating and optimizing cellular and two-way radio services within neutral-host, multi-carrier DAS environments.
Knowledge of cellular and two-way radio frequency bands and the technologies used within them.
Ability to calculate and validate RF power allocation and sharing across supported DAS configurations within applicable OEM specifications and carrier requirements.
Experience troubleshooting passive intermodulation (PIM) and interpreting RF test results.
Experience using an Anritsu Site Master or equivalent RF diagnostic equipment.
Working knowledge of fiber-optic and coaxial infrastructure troubleshooting.
Proficiency reading and navigating iBwave design files to understand system topology, locate components, and support troubleshooting and basic design review.

Private LTE, CBRS, and Monitoring

Experience supporting private LTE/CBRS solutions, including spectrum considerations, Spectrum Access System (SAS) interaction, and enterprise use cases.
Working knowledge of DAS network management platforms, including Errigal and OEM management tools.
Ability to troubleshoot IP connectivity used for DAS management and monitoring and coordinate resolution with network and security teams.
Experience validating system health, alarm reporting, and monitoring integration.

Operational Practice

Practical experience with ITIL-aligned incident, problem, and change management.
Experience using ServiceNow for incident ownership, technical documentation, escalation, and closure.
Ability to develop and execute maintenance procedures with defined risk controls, rollback steps, and verification criteria.
Ability to produce clear, actionable root cause documentation.
Experience directing technical work remotely and validating field results.

Professional Expectations

Exercise sound technical judgment and remain calm and decisive during high-severity incidents.
Work independently while coordinating effectively with engineering, operations, vendors, carriers, and customer teams.
Communicate clearly with technical and nontechnical stakeholders.
Maintain ownership of assigned technical issues and follow through on outstanding actions.
Provide practical guidance that improves the capability and independence of other engineers.

Preferred Qualifications

OEM certifications from CommScope, Corning, SOLiD, JMA, or equivalent vendors, or demonstrated equivalent experience and knowledge.
CBRS or private LTE certifications from Celona, Ericsson, Nokia, or comparable providers.
Experience supporting DAS in healthcare environments, with an understanding of clinical impact and maintenance constraints.
Experience with structured cabling and field validation methods.

Education Bachelor’s degree in Electrical Engineering, Telecommunications, or a related field preferred, or equivalent practical experience in DAS and wireless support. Supervisory Responsibility This position has no direct reports. It carries senior technical responsibility and provides technical coordination, guidance, and mentorship to other engineers.

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