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Added 5 mins ago
F
Full-stack Engineer
FBS
Remote, United States
- $120,000 to $140,000 USD / year
FBS is looking for a full stack engineer to build and improve customer-facing software across frontend, backend, and data integration layers. This role is best suited for someone who is…
Added 5 mins ago
Officer Design & Construction
CN
Homewood, IL
The incumbent is responsible for supporting Design and Construction as well as Public Works projects. The role requires surveying and producing as built drawings in Computer Aided Design…
Added 5 mins ago
Business Process Engineer
CACI International
O'Fallon, IL
…transportation logistics? We're seeking a successful, Business Process Engineer to join our team in implementing a cutting-edge software system that will transform how USTRANSCOM manages…
Added 6 mins ago
E
Sr Data Engineer 1
Exelon
OAKBROOK TERRACE, IL
- $104,800 USD / year
Bachelor's degree in computer science or related discipline and 4-7 years' relevant experience in data warehouse design, business intelligence reporting and ETL/TLT processing or 6-9…
Added 6 mins ago
Electrical Substation Project Engineer - 2
GE Vernova
Oakbrook Terrace, IL
The Electrical Project Engineer - Substation is responsible for HV / EHV substation design.
Added 6 mins ago
Electrical Substation Project Engineer 2
GE Vernova
Oakbrook Terrace, IL
The Electrical Project Engineer - Substation is responsible for HV / EHV substation design.
Added 6 mins ago
Integration Engineer 5 - Payment Network Partner Experience
Capital One
Riverwoods, IL
Within this global B2B client ecosystem, you will design and architect solutions across the full commercial lifecycle, supporting merchants, acquirers, payment gateways, and card issuers.…
Added 6 mins ago
Lead Interdisciplinary
U.S. Army Corps of Engineers
Rock Island, IL
…guidance. Use complex engineering tools as part of the modeling, design, and document production process. Investigate complex projects to determine the problem areas and the recommended…
Added 7 mins ago
Senior Engineer – Identity & Access Management (Remote)
United Airlines
Chicago, IL
Collaborate with other IAM team members to provide guidance on IAM related matters and provide input to solution design and system support for partner systems and integrations
Added 7 mins ago
Full-Stack Engineer 4 (SQL Server DBA)
Capital One
Riverwoods, IL · Chicago, IL
Serve as a domain expert and advisor on database architecture, infrastructure design, security posture, and overall data management strategy.
Added 7 mins ago
.NET Engineer (Benelux)
Lateral Group
Remote, United States
We’re a profitable, award-winning design and technology company with over 20 years of experience launching bold ventures and transforming businesses. A globally distributed team of 200+…
Added 7 mins ago
Senior .NET Engineer (Benelux)
Lateral Group
Remote, United States
We’re a profitable, award-winning design and technology company with over 20 years of experience launching bold ventures and transforming businesses. A globally distributed team of 200+…
Added 7 mins ago
Senior .NET Engineer (LATAM)
Lateral Group
Remote, United States
We’re a profitable, award-winning design and technology company with over 20 years of experience launching bold ventures and transforming businesses. A globally distributed team of 200+…
Added 7 mins ago
AD
Senior Product Security Engineer
Antech Diagnostics
Chicago, IL
- $141,000 to $176,000 USD / year
The Sr. Product Security Engineer will be responsible for defining, implementing and enforcing secure coding practices to ensure that software security is embedded early on (shifting left)…
Added 7 mins ago
TA
Human Spaceflight Systems Engineer
The Aerospace Corpor
Colorado Springs, CO
- $100,300 to $175,900 USD / year
We are looking for a Human Spaceflight Systems Engineer (Senior Member of Technical Staff/ Project Engineer- Systems Engineering). This position will support various NASA…
Added 7 mins ago
TA
Project Engineer/Senior Project Engineer - Multi-Domain Effects
The Aerospace Corpor
Colorado Springs, CO
- $117,300 to $226,900 USD / year
The Project Engineer/Senior Project Engineer - Enterprise Systems Engineering position in the Multi-Domain Effects Division of the Space Security and Defense Program (SSDP) will support the…
Added 7 mins ago
VU
Software Development Engineer- Product Reliability Engineering
Visa USA Inc
Denver, CO
- $40,123 USD / year
…milliseconds, across 200+ countries. As a Software Development Engineer on the Product Reliability Engineering (PRE) team, you won't just watch those systems run- you'll be one of the…
Added 7 mins ago
Mechanical Planner
Leggett & Platt, Incorporated
Sterling, IL
…underlayment and carpet cushion, Leggett & Platt has divisions that design, manufacture, and sell a variety of products. Our reliable product development and launch capability, coupled with…
Added 7 mins ago
Manufacturing Engineer
The Timken Company
Fulton, IL
Position Summary: The Manufacturing Engineer at our Fulton Manufacturing Plant is responsible for developing, implementing, and optimizing manufacturing processes to ensure efficient and…
Added 7 mins ago
EG
Knowledge Graph Architect
Eliassen Group
Springfield, IL
- $100 to $120 USD / hour
Design and guide GraphRAG, LazyGraphRAG, RAG, and AI agent architectures.
Added 11 mins ago
Maximo Infrastructure Architect/Engineer
MaxAccelerate
Remote, United States
Engineer for reliable operations. Design and validate high availability, backup, restoration and disaster recovery. Use Prometheus and Grafana to establish monitoring, performance baselines…
Added 29 mins ago
Substation Engineer Intern - Kiewit Power Engineering (Summer 2027)
Kiewit
Lenexa, KS
As part of this team of highly specialized design professionals, you will support a variety of substation, transmission and distribution projects ranging from 12kV to 500kV in both…
Added 29 mins ago
T
Cloud Engineer
TEKsystems
Wichita, KS
- $55 to $65 USD / hour
Design, implement, and support hybrid cloud infrastructure integrating Azure, Azure Local, and other 3rd party cloud platforms. Administer and optimize Microsoft Azure services including…
Added 29 mins ago
Sr. Applications Engineer, FM&I
Great Plains Industries - GPI
Wichita, KS
Added 29 mins ago
EG
Knowledge Graph Architect
Eliassen Group
Topeka, KS
- $100 to $120 USD / hour
Design and guide GraphRAG, LazyGraphRAG, RAG, and AI agent architectures.

Black Box

Field Engineer

ABILENE, TX, United States

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Job details

Posting language: English
Posted: Oct 30, 2026

Original job description

Purpose of Job(Contd):

Work in partnership within operations and across various levels and departments of the organization to assist in planning, designing, migrating and troubleshooting client installation activities.Work collaboratively with clients to meet contractual obligations in a subject matter expert support role and manage client expectations to ensure that product and service deployments are successfully completed on time and meet technical, business and operational expectations.Monitor and drive throughout the project lifecycle to established implementation milestones, and participate in client status calls to ensure that projects remain on schedule. Ensure deployment engineering activities meet corporate client satisfaction objectives as well as internal and external SLAs.

Primary Roles & Responsibilities:

· Provide post-sales engineering implementation services for network solutions across various BBOX product and service offerings such as requirement definitions and implementation plans, end to end system designs, equipment staging, configuration creation and testing, and solution deployment of varying types of software and/or hardware network solution deployments spanning geographical separation.

· Proactively assess solution specifications in light of changing customer requirements, and recommend solution changes that optimize value for both the client and BBOX organization.

· Prepare documentation for internal and external clients detailing system designs and configuration of deployed solutions.

· Develop and maintain professional and productive relationships with clients, infrastructure vendors such as ISPs and Carrier Services, software & hardware vendors and related key contributors to ensure stable and quality product & service delivery consistent with company objectives and client expectations.

· Provide technical overview of product architecture, functionality, system / data requirements, service delivery and integration with enterprise applications.

· Continuously expand, research and leverage knowledge of market and industry trends and benchmarking to identify, recommend and implement best practices, methodologies and relevant analytics.

· Continuously develop and enhance knowledge, skills and abilities through various learning channels to expand technical and non-technical capabilities. Ensure further expansion of skill-set in the operating systems, networking infrastructure and products & services that BBOX supports.

· Meet all financial performance objectives for area of responsibility and take corrective action as needed.

· Implement and make recommendations to improve methodologies, core competencies and processes for deployment engineering to ensure stable and quality product & service delivery consistent with company objectives and client expectations.

· Maintain and enhance a strong client service-oriented environment focused on problem prediction, detection and resolution. Proactively identify and remove barriers to meeting client expectations. Provide timely documentation of issues, action plan and outcome. Achieve all client satisfaction objectives and internal and external SLAs.

· Actively and consistently recommend and support all efforts to improve, simplify, automate and enhance day to day service delivery operations and the client experience.

· Foster and contribute toward collaborative working relationships within operations and across all levels and departments of the organization to execute deployment engineering functions and company priorities.

· Utilize escalation and exception paths, processes and systems to report current performance and make recommendations for improvement of performance.

· Achieve performance targets established by leadership for applicable Key Performance Indicators.

· Perform other duties as assigned by management.

Knowledge, Skills, Abilities

Accountability - Demonstrates an understanding of the link between one’s own job responsibilities and overall organizational goals and needs, and performs one’s job with the broader goals in mind. Looks beyond the requirements of one’s own job to offer suggestions for improvements of overall organization operations. Takes personal ownership in organization’s success.

Customer Focus - Demonstrates concern for meeting internal and external customers’ needs in a manner that provides satisfaction for the customer. Considers the impact on the external customer when taking action, setting policies or carrying out one’s own job tasks. Looks for external trends that are likely to shape the wants and needs of customers in the near future. Looks for creative approaches to providing or improving services that may increase efficiency and decrease cost.

Business Acumen - Interprets situations and events from a business standpoint in order to make decisions that are consistent and congruent with the organizations strategic direction and goals. Demonstrates the ability to use technology to enhance decision making, and provide cost-effective organizational and management tools. Aligns policies for a consistent and united business approach. Increases cooperation and communications between departments.

Decision Making - Makes good decisions using a combination of analysis, knowledge, experience, and judgment. Analyzes and distinguishes core problems by looking at the symptoms. Resolves key issues behind major problems in the short term while developing and executing long term solutions. Has a strong record for making decisions that are correct and accurate. Applies strategies to implement effective decision making during crises.

Results Focused - Demonstrates concern for achieving or surpassing results against an internal or external standard of excellence, shows a passion for improving the delivery of services with a commitment to continuous improvement. Sets and maintains high performance standards for self and others that support organization’s strategic plan.

Education / Experience Requirements

· Bachelor’s Degree in Engineering, Management Information Systems, Information Technology, Computer Science or related field, or equivalent, relevant experience.

· Minimum of 5 years with of engineering deployment responsibilities involving complex client requirements assessment, solutions design and implementation within the technology services industry. Experience with Managed Service Provider environment preferred.

· Previous post-sales engineering experience with network solutions including requirement definitions and implementation plans, end to end system designs, equipment staging, configuration creation and testing, and solution deployment of varying types of software and/or hardware network solution deployments spanning geographical separation.

· Cisco Certified Network Professional (CCNP), Cisco Certified Network Associate (CCNA), Cisco Certified Internetwork Expert (CCIE), Microsoft System Engineer (MCSE), or related certifications preferred.

· Excellent Layer 2 & 3 networking skills including strong knowledge and proficiency in industry-standard networking technologies and infrastructures including cabling, LAN, WAN, and various telecommunication access methods, DNS based Global Server Load Balancing (GSLB) theory as well as legacy networking technologies and system interdependencies. Cloud & Virtualization technologies preferred.

· Production environment experience consisting of directly managing routers, switches, global and local load balancing, SSL acceleration, HTTP compression/caching, and DNS in a high-availability infrastructure.

· End-to-end process thinker, with proven experience in business processes and workflow design.

· Excellent problem solving and systems analysis skills with demonstrated success in root cause analysis, effectiveness measurements and related documentation.

· Demonstrated experience of continuously expanding and leveraging knowledge of technology, market and industry trends with success in identifying, recommending and implementing best practices and methodologies.

· Ability to work effectively across all functional groups to optimize product & service offerings, fostering a seamless internal and external client experience and track record of timely and accurate issue resolution.

· Proficient in MS Office (Word, Excel, PowerPoint), Outlook, SharePoint, ERP, AutoCAD, service delivery management tools and related cloud based technology systems.

Supervisory Responsibility

This position has no direct reports.

Black Box is a leading technology solutions provider. Our mission is to accelerate our customers’ business by valuing relationships with our team members, clients and stakeholders. By continuously growing our knowledge, we remain relevant in the market and are in a superior position to help customers design, deploy and manage their IT infrastructure. Through our values, such as innovation, ownership, transparency, respect and open-mindedness, we deliver high-value products and services through our global presence and 2,500+ team members in 24 countries and growing. Black Box is a wholly-owned subsidiary of AGC Networks.

Black Box is an equal opportunity employer. Black Box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs.

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