Jobs in the United States

25+ jobs

Save this search

Added 2 mins ago
UA
Deputy Director Plans and Policy
U.S. Air Force - Agency Wide
Offutt AFB, NE
- $151,662 to $219,000 USD / year
Added 2 mins ago
Community Engagement Manager
Meta
Sarpy County, NE
…intelligence and machine learning technologies in connection with applications for…
Added 2 mins ago
Medical Support Assistant
Veterans Affairs, Veterans Health Administration
Omaha, NE
Added 2 mins ago
GA
Sr Staff Applications Operations Engineer – Engineering Tools Automation & AI Ops
GE Aerospace
Omaha, NE
- $131,000 to $174,000 USD / year
Responsible for supporting and maintaining critical applications and related data processing platforms and services. Ensure the team has the facilities, tools, resources and skills they…
Added 2 mins ago
Senior Software Test Engineer
CACI International
Omaha, NE
Execute comprehensive software verification activities including functional, regression, integration, exploratory, performance, load, and smoke testing across web applications and databases.
Added 2 mins ago
GA
Principal Technical Product Manager, Data & Platform
GE Aerospace
Omaha, NE
- $152,000 to $222,000 USD / year
…support, predictive models, emerging technology, user-facing applications, and fleet data), managing the dependencies between them without owning the teams directly. The role also governs…
Added 2 mins ago
Director of Maintenance - MRO
Signature Aviation
Omaha, NE
Ensure applications are made when necessary, for Special Flight Permits or other special authorizations as allowed by the Federal Aviation Regulations.
Added 2 mins ago
Supplier Support Manufacturing Engineer
GE Aerospace
Omaha, NE
Production Process Control: Define and oversee production processes, including tooling and equipment validation, ensuring alignment with design specifications and shop floor applications.
Added 2 mins ago
Senior Software Engineer
CACI International
Omaha, NE
Lead software solution development by architecting, designing, implementing, and enhancing scalable, high-availability applications that support mission objectives.
Added 2 mins ago
Senior UI Software Engineer
CACI International
Omaha, NE
Develop modern user interface solutions using industry-standard web technologies and frameworks to deliver intuitive and maintainable applications.
Added 2 mins ago
Software Test Engineer
CACI International
Omaha, NE
…exploratory, performance, load, and smoke testing for web-based applications and supporting…
Added 2 mins ago
Data Engineer, Analytics (Technical Leadership)
Meta
Lincoln, NE
…intelligence and machine learning technologies in connection with applications for…
Added 2 mins ago
Data Analyst-Technical-Staff
Intermountain Health
Lincoln, NE
…leaders across Intermountain Health. The team ensures data applications are maintained, monitored, promoted, and used…
Added 2 mins ago
Counsel, Commercial
Coinbase
Lincoln, NE
Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
Added 2 mins ago
Clinical Testing Automation Analyst
Highmark Health
Lincoln, NE
…quality, reliability, and efficiency of clinical and business applications across AHN. This role works closely with Epic analysts, application teams, business stakeholders, and our vendor…
Added 2 mins ago
Software Engineer, Machine Learning RecSys
Meta
Lincoln, NE
…across various platforms, including mobile devices and web applications. Our teams are constantly pushing the boundaries of user experience, and we're looking for engineers who can help us…
Added 2 mins ago
Advanced Specialist, Portfolio Management (Enterprise Learning)
Pearson
Lincoln, NE
Added 2 mins ago
Advanced Medical Support Assistant
Veterans Affairs, Veterans Health Administration
Lincoln, NE
Added 2 mins ago
Clinical Research Associate II - West or Pacific Northwest US - FSP
Parexel
Lincoln, NE
Good IT skills (Use of MS office, use of various clinical IT applications on computer, tablet and mobile devices) and ability to adapt to new IT applications on various devices
Added 2 mins ago
C
Java Full Stack Engineer with Spring boot/AWS Experience
Cognizant
Lincoln, NE
- $86,000 to $99,000 USD / year
…designing and delivering scalable, cloud-native healthcare payer applications that improve payment accuracy, operational efficiency, and member experience. You will be a valued member of…
Added 2 mins ago
C
.NET Full stack Engineer with C#
Cognizant
Lincoln, NE
- $86,000 to $99,000 USD / year
…designing, developing, and modernizing enterprise healthcare payer applications that support critical business functions including claims processing, eligibility, benefits administration,…
Added 2 mins ago
C
.NET Full stack Engineer with C#
Cognizant
Lincoln, NE
- $86,000 to $99,000 USD / year
…designing, developing, and modernizing enterprise healthcare payer applications that support critical business functions including claims processing, eligibility, benefits administration,…
Added 2 mins ago
C
.NET Full stack Engineer with C#
Cognizant
Lincoln, NE
- $86,000 to $99,000 USD / year
…designing, developing, and modernizing enterprise healthcare payer applications that support critical business functions including claims processing, eligibility, benefits administration,…
Added 2 mins ago
Senior ALC Developer
Maximus
Lincoln, NE
Conduct trial runs of programs and software applications to be sure that they will produce the desired information and that the instructions are correct.
Added 2 mins ago
Analyst - FinanceAcct
Maximus
Lincoln, NE
The Maximus Health TX project's Finance Team is now accepting applications for an Analyst - Finance and Accounting opening.

Closed listing

Birge & Held Group LLC

Operations Manager

Lafayette, IN, United States

$66,179 to $82,724 USD / year

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $66,179 to $82,724 USD / year
Posting language: English

Similar jobs hiring now

Search current openings

Original job description

Archived listing. The details below describe a past opening.

B I R G E & H E L D

Investing in Communities to Transform Lives.

WHO WE ARE

It's fun to work in a company where people truly believe in what they are doing. At Birge & Held, we are committed to bringing excitement and energy to the business of multifamily housing. We expect every employee within our organization to be a leader working in a collaborative environment towards a shared vision.

At Birge & Held, our employees have a Passion for People, demonstrate Leadership at Every Level, and are Always Learning & Innovating. Through these core values, we make our purpose a reality, “Investing in Communities to Transform Lives.”

POSITION OVERVIEW

The Operations Manager is responsible for overseeing the day-to-day operations of multiple multifamily apartment communities, ensuring they operate efficiently, maintain excellent curb appeal, and provide an exceptional experience for residents and prospects. This role includes managing the on-site Customer Experience Team, optimizing resident satisfaction, working alongside Birge & Held’s offsite centralized team members and ensuring the property’s value is maximized through operational excellence and attention to detail. The success of this role will be measured by attainment of predetermined key performance indicators (KPIs) and quarterly goals at the individual and community level. This role will report to the Regional Property Manager.

KEY RESPONSIBILITIES

Property and Asset Management

Work cross-functionally across all teams to ensure eviction processes are performed according to company policy.
Oversee all aspects of the apartment communities to maintain financial goals and metrics, ensure the properties are well-maintained and meet company standards.
Regularly inspect your designated assets’ physical condition, ensuring great curb appeal, clean common areas, and are a safe environment.
Coordinate and supervise repairs, and upgrades to maintain property enhancements and product availability.
Monitor and manage budgets ensuring cost-effectiveness without compromising quality.
Submit Property Owners Protection Insurance Company (POPIC) claims per our standard operating procedures (SOPs).

Team Leadership and Management

Recruit, develop, train, and lead the on-site Customer Experience Team to deliver high-quality resident and prospect interactions.
Establish and document performance goals for team members and provide regular feedback to encourage professional growth and accountability.
Foster a collaborative and resident-focused culture to drive excellence in service delivery.
Resident & Prospect Satisfaction
Oversee the customer experience to ensure residents and prospects receive timely, courteous, and professional service.
Monitor resident feedback and satisfaction scores to identify areas for improvement and implement changes to enhance the resident experience.
Provide support and guidance for unresolved resident concerns, ensuring prompt and effective resolutions that align with company policies.

Leasing and Prospect Engagement

Collaborate cross-functionally with the Marketing team to support marketing efforts and lead generation to maintain occupancy and revenue goals.
Ensure the sales process, including tours, move-ins, and move-outs, are seamless and professional.
Monitor feedback and collaborate cross-functionally to enhance the customer experience.

Collaboration with Central Property Operations

Resident Screening: Partner with the Resident Screening team to ensure applications are processed quickly and accurately, while preparing residents and units for a smooth handoff back to the site for move-in execution after screening and lease completion.
Resident Services (Renewals & Billbacks): Collaborate with Resident Services to ensure timely renewal pricing is available and communicated, and that move-out damages are documented and submitted promptly to support accurate billbacks.
Accounts Receivable (AR): Work alongside the AR team by providing on-the-ground resident context, assisting with delivery of hard notices when needed, and supporting collection efforts through direct resident communication.

Compliance and Reporting

Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to multifamily communities to ensure compliance with local regulations, company policies, and industry standards.
Maintain accurate records for resident interactions, leasing, maintenance, and other operational activities.
Prepare and present regular reports on property performance, resident satisfaction, and operational efficiency to senior management.

EDUCATION, EXPERIENCE, AND SKILLS

Demonstrated passion for customer service.
Strong interpersonal skills with a customer-focused mindset.
Strong verbal and written communication skills.
A minimum of three (3) years of management experience leading a team.
A minimum of two (2) years of customer service experience working within the multi-family or hospitality industry, preferred.
Experienced in property financial analysis and must be able to read and understand financial reports.
Proficiency in property management software (e.g., Onesite, Yardi, or similar), Microsoft Office suite, and customer relationship management (CRM) tools.
Be a self-starter with a proactive, solutions-driven mindset to address concerns and effectively implement the next steps.
Exhibit professionalism and discretion throughout all interactions with coworkers, residents, vendors, and the community.
Must be able to effectively manage in a crisis.
A desire for professional development and continued learning
Ability to manage one’s time effectively and productively.
Ability to perform at a high level in a fast-paced work environment while successfully adapting to changing priorities and demands.
A High school diploma or equivalent (e.g., GED) required.

WHAT WE OFFER

Maintain work-life balance with a generous paid time-off policy including up to 18 days of PTO per year. In addition to traditional PTO, you’ll receive 12 full days and two half day holidays including a floating holiday and your birthday. Separately, if you’ve served in the military, you’ll receive Veterans Day as a paid day off.
Make a difference in your community with 8 hours of Volunteer Paid Time Off (PTO) each year, giving you the ability to support a cause or organization of your choice.
Take advantage of supportive leave benefits, including up to 3 weeks of paid parental leave and 6 weeks of paid childbirth leave.
Boost your earnings with monthly commission opportunities and additional quarterly bonuses, both based on site-specific Key Performance Indicators (KPIs), giving you the chance to be rewarded for your performance and contributions.
Save on living expenses with exclusive employee discounts at Birge & Held properties.
Prioritize your well-being with a robust wellness program that supports your physical, mental, and emotional health. Enjoy up to $25 in monthly gym membership reimbursements and gain access to certified health coaches dedicated to helping you achieve your personal wellness goals.
Access competitive dental, vision, and comprehensive medical plans to ensure you and your family receive the care you need, along with convenient online tools to help you manage your healthcare benefits with ease.
Enjoy peace of mind today and tomorrow with a 401(k) plan that includes competitive employer contributions.
Receive automatic enrollment in the company paid basic life insurance policy with the opportunity to elect supplemental life insurance. With employment at Birge & Held you have the ability to elect additional ancillary benefit options including but not limited to, Long-Term Disability (LTD), Short-Term Disability (STD) and Critical Illness Insurance that provides extra protection against unexpected health challenges.
Stay connected and equipped for success with a monthly phone stipend of up to $50 to help cover your mobile service costs.
Grow your career through the support of a dedicated Talent Development team and a tuition reimbursement program. Whether you're building new skills, exploring new roles, or pursuing a degree, you'll have the resources and guidance to reach your full potential.
Be part of an organization consistently recognized as one of the Top Workplaces in the USA, where your contributions are valued and celebrated.

Birge & Held is an Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce.

#INDOS

About employer

More about this job

Skills

Customer experience
Attention to detail
Manage budgets
Team leadership
Lead generation
Sales
Accounts receivable
Communication skills
Reporting
Regulatory compliance
Customer service
Interpersonal skills
Lead a team
Financial analysis
Yardi
Microsoft Office
Present a cause

Report this job