Jobs in the United States

25+ jobs

Save this search

Added just now
PS
Supervisor, Patient Access – Regionalized Scheduling
PT Solutions Physical Therapy
Lenexa, KS
- $42,000 to $45,000 USD / year
The Supervisor, Patient Access – Regionalized Scheduling oversees scheduling operations across a defined geographicarea. This leader ensures consistent execution of scheduling workflows,…
Added just now
Benefits Manager
Fresh Del Monte Produce Company
Coral Gables, FL
The North America Benefits Manager is responsible for the strategic design, administration, compliance, and management of employee benefits programs across the United States and Canada.…
Added just now
Commercial Dock & Door Technician
The Raymond Corporation
Charlotte, NC
As a Dock & Door Service Technician, you will report to the Dock & Door Operations Manager and be responsible for keeping a team of technicians focused on achieving established goals while…
Added just now
Patient Access Coordinator
Avera Health
Sioux Falls, SD
Responsible to assist the leader to plan, organize, educate and implement activities related to the Patient Access core operations. The Coordinator has primary day-to- day responsibility of…
Added 1 min ago
Sr. Spec, Program Management
L3Harris Technologies
Camden, AR
The Propulsion Systems Segment of L3Harris is currently seeking an experienced Sr. Specialist, Program Manager for production solid rocket motor (SRM) and warhead (WH) programs. This role…
Added 1 min ago
Senior Manager, Manufacturing Engineering- Digital Factory Manufacturing Engineer
L3Harris Technologies
Montgomery, AL · Camden, AR · Orange, VA · Huntsville, AL
The Advanced Operations Technology (AOT) organization is seeking an experienced and visionary Senior Manager, Digital Factory, to lead the strategy, architecture, and implementation of…
Added 1 min ago
Warehouse Associate
Foundation Building Materials
Charlotte, NC
Together, FBM and UDHG’s 8,000+ Team Members are committed to operational excellence, innovation, and employee development. By combining scale, specialty expertise, and a customer-first…
Added 1 min ago
Seasonal Associate - Famous Footwear
Famous Footwear
HOUSTON, TX
Ace Retail Operations: You’ll ensure daily store tasks (pricing, shipment processing, fulfillment and inventory) are dialed in, keeping the store running like a tightly laced sneaker.…
Added 1 min ago
AS
Business to Business Sales Representative - $90,000 - $120,000 per year
Auto-Chlor System (Embedded)
Oakland, CA
- $90,000 to $120,000 USD / year
As a Business 2 Business Sales Representative, you'll help local businesses discover solutions that improve their operations while building a book of business you'll be proud of
Added 1 min ago
Project Manager
LEIDOS, INC.
Tucson, AZ · Alexandria, VA · St. Louis, MO · Gaithersburg, MD · Chantilly, VA · Englewood, CO
· Coordinate cross-functional teams across software development, systems integration, testing, DevSecOps, security, and operations to support successful project execution.
Added 1 min ago
Senior DevOps Engineer
LEIDOS, INC.
Bethesda, MD
…functional collaboration with systems engineering, architecture, development, security, operations, and integration teams, in a dynamic and fast paced…
Added 1 min ago
Senior Category Manager
Rosendin Electric, Inc
United States
The Senior Category Manager will development and implement procurement category strategies for critical equipment, gear, commodities, lighting or other spend categories as assigned, which…
Added 1 min ago
Commercial Relationship Manager IV
South State Bank
Atlanta, GA
Actively participates in a business development plan to increase their loan and deposit portfolio of commercial clients within a South State metro market
Added 1 min ago
Gas Contractor Resource Analyst II
The East Ohio Gas Company
Lima, OH
Supports the development of less experienced peer employees through technical training activities, mentoring and coaching.
Added 1 min ago
FO
Senior Project Manager - Mitigation
First Onsite - US
Roanoke, VA
- $85,000 to $95,000 USD / year
A Day in the Life of a Senior Project Manager
Added 1 min ago
FO
Business Development Manager - B2B Outside Sales - Restoration/Construction
First Onsite - US
San Diego, CA
- $85,000 to $100,000 USD / year
A Day in the Life of a Business Development Manager
Added 1 min ago
Child Nutrition Assistant Manager
Ysleta Independent School District
EL Paso, TX
1. Work cooperatively with the campus principal and cafeteria manager to oversee campus school nutrition operations.
Added 1 min ago
Sales Manager - Poultry Commercial Chains
Tyson Sales and Distribution, Inc.
Springdale, AR
The Sales Manager reports to the Director of Sales (DOS). The role is responsible for assigned customer accounts, including relationship development, new item sales, contract negotiation,…
Added 1 min ago
A
Project Engineer
Actalent
Eden Prairie, MN
- $75,000 to $106,000 USD / year
…cross-functional automotive engineering projects through the full product development life cycle, ensuring on-time delivery, adherence to cost targets, and achievement of performance…
Added 1 min ago
Senior Food Scientist
Tyson Foods
Springdale, AR
…improved products and/or processes through guidance from their manager. This covers all stages of product development and process development including writing new product specifications,…
Added 2 mins ago
Assistant Manager, Patient Care
Northwell
New Hyde Park, NY
Manages team members, operations, and patient care activities of a patient care unit during assigned shift. Maintains a professional work environment that supports delivery of high-quality…
Added 2 mins ago
VV
Part-Time Keyholder- Tampa Premium (New Store), Tampa, FL
vineyard vines
Lutz, FL
- Part-time
- Regularly meets with Store Manager regarding development goals, and personal performance
Added 2 mins ago
NY
Office Manager (Bilingual Spanish)
New York Psychotherapy and Counseling Center
The Bronx, NY
- $90,000 to $110,000 USD / year
The Office Manager leads daily front desk operations at our Bronx clinic and oversees reception, maintenance, and security staff. We’re looking for a strong project manager who can keep a…
Added 2 mins ago
T
Program Manager - Federal Contracts
TEKsystems
Torrance, CA
- $125,000 to $155,000 USD / year
…client is seeking an experienced and highly motivated Program Manager to lead the operations, compliance, and growth of the company's SEWP VI contract portfolio. The SEWP VI Program Manager…
Added 2 mins ago
BL
Part Time - Assistant Store Manager
Big Lots
Beaufort, SC
- Part-time
Assist with the hiring, training and development of store team members as delegated by the Store Manager

Birge & Held Group LLC

Operations Manager

Mccordsville, IN, United States

$75,000 to $82,000 USD / year

Apply About employer

Applications open in a new tab.

Job details

Pay: $75,000 to $82,000 USD / year
Posting language: English

Original job description

B I R G E & H E L D

Investing in Communities to Transform Lives.

McCord Square and Kensington Gardens (McCordsville, IN) - 340 Units

WHO WE ARE

It's fun to work in a company where people truly believe in what they are doing. At Birge & Held, we are committed to bringing excitement and energy to the business of multifamily housing. We expect every employee within our organization to be a leader working in a collaborative environment towards a shared vision.

At Birge & Held, our employees have a Passion for People, demonstrate Leadership at Every Level, and are Always Learning & Innovating. Through these core values, we make our purpose a reality, “Investing in Communities to Transform Lives.”

POSITION OVERVIEW

The Operations Manager is responsible for overseeing the day-to-day operations of multiple multifamily apartment communities, ensuring they operate efficiently, maintain excellent curb appeal, and provide an exceptional experience for residents and prospects. This role includes managing the on-site Customer Experience Team, optimizing resident satisfaction, working alongside Birge & Held’s offsite centralized team members and ensuring the property’s value is maximized through operational excellence and attention to detail. The success of this role will be measured by attainment of predetermined key performance indicators (KPIs) and quarterly goals at the individual and community level. This role will report to the Regional Property Manager.

KEY RESPONSIBILITIES

Property and Asset Management

Work cross-functionally across all teams to ensure eviction processes are performed according to company policy.
Oversee all aspects of the apartment communities to maintain financial goals and metrics, ensure the properties are well-maintained and meet company standards.
Regularly inspect your designated assets’ physical condition, ensuring great curb appeal, clean common areas, and are a safe environment.
Coordinate and supervise repairs, and upgrades to maintain property enhancements and product availability.
Monitor and manage budgets ensuring cost-effectiveness without compromising quality.
Submit Property Owners Protection Insurance Company (POPIC) claims per our standard operating procedures (SOPs).

Team Leadership and Management

Recruit, develop, train, and lead the on-site Customer Experience Team to deliver high-quality resident and prospect interactions.
Establish and document performance goals for team members and provide regular feedback to encourage professional growth and accountability.
Foster a collaborative and resident-focused culture to drive excellence in service delivery.
Resident & Prospect Satisfaction
Oversee the customer experience to ensure residents and prospects receive timely, courteous, and professional service.
Monitor resident feedback and satisfaction scores to identify areas for improvement and implement changes to enhance the resident experience.
Provide support and guidance for unresolved resident concerns, ensuring prompt and effective resolutions that align with company policies.

Leasing and Prospect Engagement

Collaborate cross-functionally with the Marketing team to support marketing efforts and lead generation to maintain occupancy and revenue goals.
Ensure the sales process, including tours, move-ins, and move-outs, are seamless and professional.
Monitor feedback and collaborate cross-functionally to enhance the customer experience.

Collaboration with Central Property Operations

Resident Screening: Partner with the Resident Screening team to ensure applications are processed quickly and accurately, while preparing residents and units for a smooth handoff back to the site for move-in execution after screening and lease completion.
Resident Services (Renewals & Billbacks): Collaborate with Resident Services to ensure timely renewal pricing is available and communicated, and that move-out damages are documented and submitted promptly to support accurate billbacks.
Accounts Receivable (AR): Work alongside the AR team by providing on-the-ground resident context, assisting with delivery of hard notices when needed, and supporting collection efforts through direct resident communication.

Compliance and Reporting

Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to multifamily communities to ensure compliance with local regulations, company policies, and industry standards.
Maintain accurate records for resident interactions, leasing, maintenance, and other operational activities.
Prepare and present regular reports on property performance, resident satisfaction, and operational efficiency to senior management.

EDUCATION, EXPERIENCE, AND SKILLS

Demonstrated passion for customer service.
Strong interpersonal skills with a customer-focused mindset.
Strong verbal and written communication skills.
A minimum of three (3) years of management experience leading a team.
A minimum of two (2) years of customer service experience working within the multi-family or hospitality industry, preferred.
Experienced in property financial analysis and must be able to read and understand financial reports.
Proficiency in property management software (e.g., Onesite, Yardi, or similar), Microsoft Office suite, and customer relationship management (CRM) tools.
Be a self-starter with a proactive, solutions-driven mindset to address concerns and effectively implement the next steps.
Exhibit professionalism and discretion throughout all interactions with coworkers, residents, vendors, and the community.
Must be able to effectively manage in a crisis.
A desire for professional development and continued learning
Ability to manage one’s time effectively and productively.
Ability to perform at a high level in a fast-paced work environment while successfully adapting to changing priorities and demands.
A High school diploma or equivalent (e.g., GED) required.

WHAT WE OFFER

Maintain work-life balance with a generous paid time-off policy including up to 18 days of PTO per year. In addition to traditional PTO, you’ll receive 12 full days and two half day holidays including a floating holiday and your birthday. Separately, if you’ve served in the military, you’ll receive Veterans Day as a paid day off.
Make a difference in your community with 8 hours of Volunteer Paid Time Off (PTO) each year, giving you the ability to support a cause or organization of your choice.
Take advantage of supportive leave benefits, including up to 3 weeks of paid parental leave and 6 weeks of paid childbirth leave.
Boost your earnings with monthly commission opportunities and additional quarterly bonuses, both based on site-specific Key Performance Indicators (KPIs), giving you the chance to be rewarded for your performance and contributions.
Save on living expenses with exclusive employee discounts at Birge & Held properties.
Prioritize your well-being with a robust wellness program that supports your physical, mental, and emotional health. Enjoy up to $25 in monthly gym membership reimbursements and gain access to certified health coaches dedicated to helping you achieve your personal wellness goals.
Access competitive dental, vision, and comprehensive medical plans to ensure you and your family receive the care you need, along with convenient online tools to help you manage your healthcare benefits with ease.
Enjoy peace of mind today and tomorrow with a 401(k) plan that includes competitive employer contributions.
Receive automatic enrollment in the company paid basic life insurance policy with the opportunity to elect supplemental life insurance. With employment at Birge & Held you have the ability to elect additional ancillary benefit options including but not limited to, Long-Term Disability (LTD), Short-Term Disability (STD) and Critical Illness Insurance that provides extra protection against unexpected health challenges.
Stay connected and equipped for success with a monthly phone stipend of up to $50 to help cover your mobile service costs.
Grow your career through the support of a dedicated Talent Development team and a tuition reimbursement program. Whether you're building new skills, exploring new roles, or pursuing a degree, you'll have the resources and guidance to reach your full potential.
Be part of an organization consistently recognized as one of the Top Workplaces in the USA, where your contributions are valued and celebrated.

Birge & Held is an Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce.

#INDOS

Apply About employer

More about this job

Skills

Customer experience
Attention to detail
Manage budgets
Team leadership
Lead generation
Sales
Accounts receivable
Communication skills
Reporting
Regulatory compliance
Customer service
Interpersonal skills
Lead a team
Financial analysis
Yardi
Microsoft Office
Present a cause

Report this job