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BIOTRONIK

Manager, Professional Education (BIOTRONIK Neuro)

United States

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Job details

Posting language: English

Original job description

[[title]]

At BIOTRONIK Neuro, we’re ready to redefine relief for patients experiencing chronic pain. Leveraging BIOTRONIK’s advanced cardiovascular technologies, BIOTRONIK Neuro has created a new approach to SCS therapy management: one that’s not just implanted, but truly connected to the needs of patients and providers.

The Manager, Professional Education is responsible for the strategic planning, development, execution, and evaluation of healthcare professional education programs and strategic engagements across assigned regions, as well as assigned national and international meetings. The role owns Area conferences, summits, KOLs, faculty, and speakers and is accountable for program strategy, budget management, stakeholder engagement, execution excellence, tracking, reporting, and performance measurement. The role collaborates closely with Sales, Marketing, Clinical, Compliance, Legal, and external healthcare professionals to ensure educational initiatives support business objectives and are executed in accordance with company requirements.

Essential Functions:

Develop and execute Professional Education strategies aligned with organizational objectives, product priorities, marketing strategy, and clinical priorities.
Own planning, prioritization, budgeting, and execution of Professional Education programs within the assigned Area, including Area conferences, summits, clinician education programs, and other assigned engagements.
Lead Professional Education planning and execution for assigned national and international meetings, as assigned.
Develop and manage KOL, faculty, and speaker engagement plans, including segmentation, communications, relationship management, site visits, and appropriate faculty selection.
Collaborate cross-functionally with Sales, Marketing, Clinical Affairs, Medical Affairs, Compliance, Legal, and external stakeholders to ensure educational initiatives are relevant, coordinated, and compliant.
Manage HCP contracting and compensation processes for assigned programs in accordance with company policies and applicable regulations.
Develop and manage budgets, forecasts, timelines, master-calendar entries, and resource plans for assigned programs and meetings.
Manage vendors, venues, society representatives, consultants, and service providers supporting assigned educational initiatives.
Maintain accurate registration, program documentation, KPI tracking, reporting, and records within approved company systems, including CVENT and Salesforce as applicable.
Analyze program effectiveness through attendance, customer feedback, knowledge-transfer measures, utilization, and relevant business-impact assessments, and use findings to improve future programs.
Ensure all educational activities comply with applicable company policies, legal requirements, healthcare compliance standards, and industry guidelines.

Competencies:

Knowledge

Professional education principles
Medical device and healthcare industry practices
Event and meeting management
Healthcare compliance requirements
Budget administration
CRM and event management systems

Skills

Strategic planning
Project management
Relationship management
Executive presentation skills
Written and verbal communication
Financial and budget analysis
Problem solving
Vendor management

Abilities

Exercise independent judgment
Manage multiple complex projects simultaneously
Influence without direct authority
Build collaborative cross-functional partnerships
Navigate a fast-paced, changing environment

Required Education and Experience:

Bachelor's degree in Business, Marketing, Healthcare Administration, Life Sciences, Education, or related field.
Minimum 5 years of progressively responsible experience in professional education, medical education, healthcare marketing, event management, medical devices, or related healthcare industry functions.
Experience managing healthcare professional educational programs.
Experience collaborating with key opinion leaders and clinical stakeholders.
Experience managing budgets and complex project portfolios.
Proficiency with Microsoft Office applications and CRM/event-management platforms.

Preferred Education and Experience:

Advanced degree (MBA, MPH, MS, or related field).
Neuromodulation, neuroscience, pain management, or medical device experience.
Experience developing speaker programs and advisory boards.
Experience with Salesforce, CVENT, and healthcare contracting processes.

Supervisory Responsibilities:

No direct reports. Provides leadership and direction to cross-functional teams, vendors, faculty, speakers, and external stakeholders supporting Northeast/Midwest regions and assigned Professional Education initiatives.

Work Environment:

This position operates in a professional office, remote-office, and field-based environment. Work is performed in conference centers, healthcare facilities, meeting venues, and other business settings. Evening and weekend work may be required based on program schedules and meeting support needs.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Prolonged periods of sitting and computer use.
Frequent standing and walking during educational programs and conferences.
Ability to lift and transport materials weighing up to 25 pounds.
Frequent air and ground travel.

Position Type/Expected Hours of Work:

This is a full-time exempt position. Work hours may vary depending on event schedules, time zones, travel requirements, and business needs. Occasional evening and weekend work is expected.

Travel:

Approximately 20%-40% overnight travel, including attendance at Area, national, and international conferences, educational programs, healthcare facilities, and business meetings. Evening and occasional weekend travel may be required.

Additional Eligibility Qualifications:

Valid driver's license and ability to travel independently.
Ability to meet company requirements for travel and expense management.
Ability to work within applicable healthcare compliance guidelines.

Are you interested? Please apply online through our application management system! We are looking forward to welcoming you.

Location: Remote out of Lake Oswego, OR | Working hours: [[filter3]] | Type of contract: [[filter2]]

Apply now under: www.biotronik.com/careers

Job ID: [[id]] | [[recCompany]] | [[mfield1]]

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by law.

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More about this job

Skills

Strategic planning
Stakeholder management
Prioritization
Budget management
Sales
Regulatory compliance
Manage budgets
Documentation
Reporting
Salesforce
Event planning
Project management
Presentation skills
Communication skills
Problem solving
Vendor management
Medical devices
Microsoft Office
Leadership
Valid driver's licence

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