Sales Manager

Description Sales Manager - Bill Jacobs Volkswagen

Bill Jacobs Volkswagen is seeking a hands-on Sales Manager who excels at desking deals, leading the showroom floor, and helping sales consultants turn customer opportunities into vehicle sales.

You will work alongside our sales team every day - structuring deals, taking manager turnovers, helping guest reach purchase decisions, and coaching sales advisors throughout the sales process.

You will have direct responsibility for desking and approving deals within established dealership guidelines. You will partner with the management team to deliver a consistent guest experience and deliver dealership sales and profitability goals.

We are looking for a leader who combines strong closing skills with sound judgment, accountability, and a commitment to developing people.

What You Will Be Doing

• Lead the showroom floor: Stay engaged with guest activity, help sales advisors move opportunities forward, and ensure timely manager involvement throughout the sales process.
• Desk deals: Develop accurate, competitive purchase and lease proposals using current vehicle pricing, manufacturer programs, and available incentives. Balance sales volume, profitability, and guest satisfaction.
• Manager TO’s: Join guest conversations, address concerns, explain options clearly, and help sales advisors earn the sale.
• Drive new Volkswagen sales performance: Translate department goals into daily activity and results. Monitor sales pace, closing performance, and gross profit, and adjust coaching and execution as needed.
• Coach and develop: Provide real-time feedback, lead practical sales training, and conduct individual performance discussions. Build the team’s product knowledge, follow-up discipline, and ability to guide guests through the buying process.
• Maintain sales process and CRM discipline: Hold the team accountable for accurate CRM records, timely responses to internet and phone inquiries, appointment follow-up, and consistent follow-through with unsold guests.
• Protect the guest experience: Resolve concerns promptly, set clear expectations, and ensure the sales and delivery experience meets dealership and Volkswagen standards.
• Uphold dealership standards: Ensure accurate deal documentation and adherence to dealership policies, applicable requirements, and manufacturer programs.

What’s in It for You? Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization. Our comprehensive benefits program includes:

• Competitive pay plan and lucrative bonuses, with $130,000 - $160,000 earning potential.
• Blue Cross Blue Shield of Illinois health insurance, including PPO and HMO plans.
• Dental, vision, life, and supplemental insurance options, including pet insurance, identity theft protection, and prepaid legal insurance.
• 401(k) plan with company contribution.
• Generous paid time off.
• Employee discounts on vehicle purchases, parts, and service.
• Wellness programs for employees and family members.
• A generous tuition reimbursement program.
• Opportunities to advance within a growing and successful dealer organization.
• Free On-Site Health Coaching: Personalized wellness support from a certified health coach, including guidance on nutrition, fitness, lifestyle habits, and stress management.
• On-Site Physician Assistant: Convenient access to on-site care for minor health concerns, preventive services, and routine wellness support during the workday.

Core Values R - Respect We believe in taking accountability for our words, actions, and results. I - Integrity We believe in honesty, transparency, and doing the right thing. S - Social Responsibility We believe in positive community involvement and a commitment to the greater good. E - Excellence We believe in raising the bar and challenging expectations to achieve a culture of continuous improvement.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Requirements

What You Bring

• Automotive dealership sales management experience with demonstrated success desking deals and closing sales.
• Strong working knowledge of new vehicle purchase and lease transactions, manufacturer incentives, and deal profitability.
• The ability to coach sales advisors during live guest interactions and hold the team accountable for consistent execution.
• Confidence managing multiple active deals while remaining accessible to guests and the sales team.
• Proficiency with dealership CRM and desking systems.
• A guest-focused approach grounded in professionalism, integrity, and sound judgment.
• Volkswagen experience a plus.