Jobs in the United States

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Added 3 mins ago
AC
Optical Engineer - Lens Designer
Atom Computing
Boulder, CO
- $150,000 to $175,000 USD / year
Atom Computing is seeking an Optical Engineer specializing in Lens Design to create custom, high-performance optical systems from the ground up. In this role, you will own the complete…
Added 3 mins ago
Water Infrastructure Associate Planning Engineer
American Water
Urbana, IL
The Associate Planning Engineer is an entry level position in the Engineering function that is responsible for engineering tasks focused on assessing the long-term needs of our water and/or…
Added 3 mins ago
Planning Engineer
American Water
Plainfield, NJ
The Planning Engineer is responsible for engineering tasks focused on assessing the long-term needs of our water and/or wastewater utility systems and developing project solutions that will…
Added 3 mins ago
Associate, Project Delivery Engineer
American Water
Chattanooga, TN
The Associate, Project Delivery Engineer is an entry level position in the Engineering function and is responsible for various engineering tasks for water and wastewater utility systems,…
Added 3 mins ago
Associate, Project Delivery Engineer
American Water
St Louis, MO
The Associate, Project Delivery Engineer is an entry level position in the Engineering function and is responsible for various engineering tasks for water and wastewater utility systems,…
Added 3 mins ago
Associate, Engineering Project Manager
American Water
St Louis, MO
The Associate, Project Delivery Engineer is an entry level position in the Engineering function and is responsible for various engineering tasks for water and wastewater utility systems,…
Added 7 mins ago
IT Field Services Engineer
Skanska USA
Durham, NC
The Field Service Engineer will provide technical support to assist group computer system users. Answer questions or resolve computer problems for clients in person, via telephone or from…
Added 8 mins ago
WI
Principal, Software Engineer - Walmart Data Ventures
Walmart Inc.
United States
- $132,000 to $264,000 USD / year
The Principal Software Engineer leads platform engineering efforts by delivering scalable, cloud-native solutions and reusable infrastructure components that support long-term technical…
Added 8 mins ago
WI
Staff, Software Engineer
Walmart Inc.
United States
- $143,000 to $286,000 USD / year
Join Walmart as a Staff Software Engineer to lead the design, development, and deployment of scalable platform capabilities, including infrastructure, tooling, and AI/ML frameworks. This…
Added 8 mins ago
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Staff Client Support Engineer
BigID
Remote, United States
- $120,000 to $140,000 USD / year
…production, you’re the escalation point. As a Staff Client Support Engineer, you’ll find root causes, deliver fixes and workarounds, and advocate for customers with Engineering and Product.…
Added 9 mins ago
BH
Applied AI Engineer
Blossom Health
New York City, NY
- $150,000 to $220,000 USD / year
- Design and develop LLM-powered systems and agents that automate and augment complex healthcare workflows
Added 9 mins ago
BH
Software Engineer
Blossom Health
New York City, NY
- $150,000 to $220,000 USD / year
- Design and develop LLM-powered systems and agents that automate and augment complex healthcare workflows
Added 9 mins ago
Software Products and Platform Engineering Specialist
Accenture
Saint Louis, MO
A highly capable back-end software engineer with experience designing, building, and operating production systems at scale. You are comfortable owning services through the full software…
Added 10 mins ago
A
Devsecops Engineer
Actalent
Wilmington, MA
- $70 to $100 USD / hour
Job Title: DevSecOps EngineerJob DescriptionThe DevSecOps Engineer will design, implement, and maintain robust security controls across AWS cloud environments that support connected medical…
Added 10 mins ago
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Equipment Engineer- Machining
Actalent
Birmingham, AL
- $40 to $50 USD / hour
Job Title: Equipment Engineer Job DescriptionAs an Equipment Engineer in the Machining department, you will be responsible for creating new equipment designs or modifying existing ones to…
Added 10 mins ago
A
Flight Software Engineer
Actalent
Houston, TX
- $45 to $55 USD / hour
Job Title: Flight Software EngineerJob DescriptionThe Flight Software Engineer plays a key role in the full software development lifecycle for satellite and lander aerospace programs. This…
Added 10 mins ago
Associate Electrolyte Engineer
Anthro
Alameda, CA
Anthro is developing advanced electrolyte systems to enable safer, higher-performance next-generation batteries. We are seeking a hands-on and collaborative Associate Electrolyte Engineer…
Added 11 mins ago
Cybersecurity Analyst
Bertram Capital Management
Remote, United States
You won't be doing this alone. You will work directly with our Cybersecurity Engineer to determine the right technical solutions and recommendations to meet the requirements of each…
Added 11 mins ago
Sr. Engineer, Automation Engineering, Controls Hardware - Lilly Medicine Foundry
Eli Lilly and Company
United States
The Senior Engineer will collaborate and partner with cross-functional peers to support successful delivery of robust control systems and instrumentation.
Added 11 mins ago
System Security Engineer
BAE Systems
Hill AFB, UT
Job Description BAE Systems is seeking a highly motivated System Security Engineer to support the U.S. Air Force in the acquisition and deployment of the next‑generation Intercontinental…
Added 12 mins ago
TG
Engineer, Quality 2
Triumph Group, Inc.
Redmond, WA
- $75,100 to $112,700 USD / year
Applies a strong knowledge of quality control and quality systems in developing and improving those aspects to ensure that the business attains its annual goals and meets internal,…
Added 12 mins ago
Software Engineer III, Cloud Infrastructure
MyFitnessPal
Remote, United States
We are looking for a Senior Software Engineer to join the MyFitnessPal Infrastructure team. As a member of the MyFitnessPal Infrastructure team, you’ll have the opportunity to positively…
Added 12 mins ago
SA
System Support Engineer
State Air Resources Board
CA
- $6,513 to $10,537 USD / month
…programs rely extensively on data and web-based information systems. The mission of CARB's Office of Information Services (OIS) is to leverage the most effective information technologies…
Added 15 mins ago
Project Engineer
Enerstaff
Elmhurst, IL
Seeking a Project Engineer to manage engineering projects involving electric, hydraulic, and electro-mechanical actuators for industrial applications. This role coordinates with customers,…
Added 16 mins ago
Sr. Principal Systems Engineer
V2X
Indianapolis, IN
V2X is seeking a Senior Principal Systems Engineer with a passion for autonomous vehicle system integration and test to join our Systems Engineering team in Indianapolis, IN. This position…

BigID

Staff Client Support Engineer

Remote, United States

$120,000 to $140,000 USD / year

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Job details

Pay: $120,000 to $140,000 USD / year
Posting language: English
Posted: Nov 6, 2026

Original job description

Who we are:

BigID is an innovative tech startup that focuses on solutions for data security, compliance, privacy, and AI data management. We're leading the market in all things data: helping our customers reduce risk, drive business innovation, achieve compliance, build customer trust, make better decisions, and get more value from their data.

We are building a global team passionate about innovation and next-gen technology. BigID has been recognized for:

BigID named one of Forbes America's Best Startup Employers 2026 - ranked #15 overall and #1 in Security
BigID named Hot Company in Artificial Intelligence and Machine Learning at the Global InfoSec Awards
Citizens JMP Cyber 66 List of Hottest Privately Held Cybersecurity Companies
CRN 100 list named BigID as one of the 20 Coolest Identity Access Management and Data Protection Companies (3 years running)
DUNS 100 Best Tech Companies to Work for
Top 3 Big Data and AI Vendors to Watch in the 2023 BigDATAwire Readers and Editors Choice Awards
2024 Inc. 5000 list for the 4th consecutive year!
Shortlisted for the 2024 AI Awards in the category of Best Use of AI in Cybersecurity

At BigID, our team is the foundation of our success. Join a people-centric culture that is fast-paced and rewarding: you’ll have the opportunity to work with some of the most talented people in the industry who value innovation, diversity, integrity, and collaboration.

About the role

When a BigID enterprise customer hits a complex, high-impact issue in production, you’re the escalation point. As a Staff Client Support Engineer, you’ll find root causes, deliver fixes and workarounds, and advocate for customers with Engineering and Product. You’ll also raise the technical capability of our 25-person Support organization and influence product and system design.

What you’ll do

Work directly with customer stakeholders to diagnose and resolve complex issues in production environments.
Analyze logs, metrics, and product code to reproduce issues and identify root causes.
Deliver fixes, workarounds, and configuration guidance tailored to each customer’s requirements.
Coordinate across internal and customer teams to drive multi-party issues to resolution.
Partner with Engineering and Product Management to prioritize bugs, enhancements, and implementation improvements based on customer impact, using data and experience balanced against business constraints.
Share deep technical knowledge through documentation, training, and mentorship across Support and with customers.
Influence adjacent teams’ design decisions to support sound, system-wide architecture.

What you’ll bring

Experience

7+ years in IT, including 2+ years in a customer-facing technical role, ideally implementing products in enterprise environments.
Strong troubleshooting skills on complex software systems, with the self-direction to work hard problems through independently, starting from written and verbal descriptions from support teams, account managers, and customers.

Technical skills

Linux: hands-on installation, configuration, and management, including shell scripting, package managers (apt, yum), archiving tools, SSH/SFTP/SCP, NFS/SMB, and LDAP/Kerberos.
Containers: hands-on experience deploying and operating applications with Docker and Kubernetes.
Cloud: experience with AWS, Azure, or GCP.
Databases: working knowledge of SQL Server, Oracle, PostgreSQL, MySQL, or MongoDB.
Programming: proficiency in at least one language (Python, JavaScript, C++, C#, or Java), including writing scripts or code to diagnose issues and build workarounds. Experience in more than one is a plus.

How you work

Excellent written and verbal communication, with the ability to explain technical concepts to engineers and non-technical stakeholders alike.
Comfort managing competing priorities and switching between tasks without losing quality.

Nice to have

Bachelor’s degree in Computer Science, IT, or a related technical field (extensive relevant experience may substitute).
Graduate degree in a technical or business discipline.

We look for people who embody our values - Care, Do, Try & Shine.

Care - We care about our customers and each other

Do - We do what it takes to make a positive impact

Try - We try our best, and we don’t give up

Shine - We shine and make it our mission always to stand out

US Roles: The annual base salary range is $120,000-$140,000. Salaries will vary based on a candidate’s qualifications, skills, and competencies. Salary is just one component of our Compensation Philosophy. Variable/Bonus Compensation & Equity Incentives align with individual and company performance. We’re committed to creating a culture of inclusion and equality – across race, gender, sexuality, and disability – where innovation and growth thrive, every voice is heard, and everybody belongs. Learn more about us here.

Job Candidate Privacy Notice

Must be able to exercise independent judgment with little or no oversight.

BigID is an E-Verify Participant.

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