Jobs in the United States

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Software Engineer
Actalent
Irvine, CA
- $70 USD / hour
We are seeking a talented Software Engineer with 3-5+ years of experience to support a strategic modernization effort focused on rebuilding core software infrastructure and embedded…
Added just now
Project Engineer
Actalent
Poway, CA
Position SummaryThe Project Engineer supports the planning and execution of engineering projects from concept through completion. This role works closely with senior engineers, project…
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Construction Project Engineer
Actalent
Brownsville, TX
- $40 to $45 USD / hour
…renewable energy projects, including Battery Energy Storage Systems (BESS) and solar power generation. The Construction Project Engineer works closely with Project Managers, field teams,…
Added just now
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Electrical Field Engineer
Actalent
Brownsville, TX
- $40 to $45 USD / hour
Seeking a Field Engineer to support technical field operations on-site and oversee various administrative and technical tasks in both the field and field office, ensuring project success…
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Jr Electrical Design Engineer
Actalent
Cedar Park, TX
Job Title: Junior Electrical Design EngineerJob DescriptionThe Junior Electrical Design Engineer supports the planning, design, and documentation of electrical infrastructure for…
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Sr Electrical Design Engineer
Actalent
Cedar Park, TX
Job Title: Senior Electrical Design EngineerJob DescriptionThe Senior Electrical Design Engineer provides advanced technical expertise in facilities and industrial power systems, delivering…
Added 1 min ago
Senior Software Engineer - EQ Derivatives Pricing & Risk
Millennium
New York
…developing Equities Volatility, Risk, PnL, and Market Data systems. You will work hands-on with other developers, QA, and production support, and will partner closely with Portfolio…
Added 1 min ago
Senior Technical Advisor
HDR
Lansing, MI · MI · Ann Arbor, MI · Grand Rapids, MI
…and technical excellence. Whether you're modernizing aging systems or pioneering innovative approaches, your contributions will make a meaningful difference in people’s lives. This isn’t…
Added 1 min ago
Mechanical/Piping Field Engineer
Bechtel Corporation
New Albany, OH
- Verifies installed quantities in tracking systems and supports progress reporting.
Added 1 min ago
Staff Software Architect
CVS Health
Hartford, CT · Little Rock, AR · Denver, CO · Atlanta, GA · Springfield, IL · Annapolis, MD · Raleigh, NC · Concord, NH · Trenton, NJ · Harrisburg, PA · Providence, RI · Austin, TX · Richmond, VA
…enterprise-wide influence. You will define the long-term software and systems architecture vision for the Clinical Insights Engine platform, drive cross-functional alignment on engineering…
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Applied AI Engineer, Enterprise - EDU
OpenAI
San Francisco, CA · New York, NY
- $251,000 to $278,000 USD / year
…organizations turn frontier AI into safe, reliable production systems that deliver meaningful business outcomes. We work directly with customers’ engineering, product, security, and…
Added 1 min ago
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Applied AI Engineer, Enterprise - Healthcare Life Sciences (HLS)
OpenAI
San Francisco, CA · New York, NY
- $251,000 to $278,000 USD / year
…organizations turn frontier AI into safe, reliable production systems that deliver meaningful business outcomes. We work directly with customers’ engineering, product, security, and…
Added 1 min ago
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Robotics Test Engineer
OpenAI
San Francisco, CA
- $225,000 to $318,000 USD / year
As a Test Engineer on the Robotics team, you will help shape the next generation of embodied AI. You’ll design and run rigorous, exploratory and requirements-driven tests - building custom…
Added 2 mins ago
Engineer III - Transmission Planning
Qualus
Remote, United States
Power your future with Qualus in our Transmission Planning Department as a fully remote Engineer III. Due to continued growth, we are seeking seasoned Transmission Planning Engineers.
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Maintenance Technician - Ice Cream
Albertsons Companies
BELLEVUE, WA · Bellevue, WA
- $37.8 to $48 USD / hour
The Ice Cream Plant, located in Bellevue, Washington has an opening for a Maintenance Engineer.
Added 2 mins ago
Lead Systems Engineer - Tolling Delivery
Kapsch TrafficCom USA Inc.
Austin, TX
As Lead Systems Engineer, you'll hold the highest level of technical ownership on our Systems Engineering track, joining a dispersed, cross-disciplinary team of hardware, software, and…
Added 2 mins ago
Parking Cashier - Hotel Vin
Coury Hospitality
Grapevine, TX
REPORTS TO: Director of Engineering and Chief Engineer
Added 2 mins ago
Automations Engineer
GPAC
Little Rock, AR
This privately-owned company is rapidly growing and seeking an Automations Controls Engineer to design clear, complete and accurately working products and systems using CAD, rough or…
Added 2 mins ago
Software Engineer III | Security
ExtraHop
Seattle, WA
…and communities, and ensure the integrity of networks, data, systems, and processes. Organizations rely on ExtraHop to provide visibility into the cyber threats, vulnerabilities, and…
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Design Engineer
GPAC
Ogden, IL
- $80,000 to $110,000 USD / year
An industry leader in designing and manufacturing is looking for an experienced Design Engineer to join their growing engineering team. This role is responsible for designing, developing,…
Added 2 mins ago
Powertrain Project Lead Engineer
PACCAR
Lewisville, TX
PACCAR Global Powertrain is hiring a motivated Powertrain lead engineer with controls experience. This position is based in Lewisville, TX.
Added 3 mins ago
Staff Engineer
WEX
ME
As a Staff Software Engineer, you will be the primary architect and execution lead for leading the platform changes for the Digital Credit Application.
Added 3 mins ago
Sr Advanced R&D Engineer/Scientist
Aerospace
Phoenix, AZ
This role reports to the Advanced Power Systems directorate within Honeywell Aerospace Advanced and Applied Technology. As a Senior Advanced R&D Engineer/Scientist, you will work closely…
Added 4 mins ago
Bioinformatics Software Engineer
Baylor Genetics
Remote, United States
The Bioinformatics Software Engineer is responsible for developing and maintaining bioinformatics software, databases, and tools. They assist in the design and execution of data processing…
Added 4 mins ago
Senior Bioinformatics Software Engineer
Baylor Genetics
Remote, United States
The Senior Bioinformatics (BI) Software Engineer holds a critical technical role, responsible for designing, developing, and maintaining scalable and efficient software solutions for Baylor…

BigID

Staff Client Support Engineer

Remote, United States

$120,000 to $140,000 USD / year

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Job details

Pay: $120,000 to $140,000 USD / year
Posting language: English
Posted: Nov 6, 2026

Original job description

Who we are:

BigID is an innovative tech startup that focuses on solutions for data security, compliance, privacy, and AI data management. We're leading the market in all things data: helping our customers reduce risk, drive business innovation, achieve compliance, build customer trust, make better decisions, and get more value from their data.

We are building a global team passionate about innovation and next-gen technology. BigID has been recognized for:

BigID named one of Forbes America's Best Startup Employers 2026 - ranked #15 overall and #1 in Security
BigID named Hot Company in Artificial Intelligence and Machine Learning at the Global InfoSec Awards
Citizens JMP Cyber 66 List of Hottest Privately Held Cybersecurity Companies
CRN 100 list named BigID as one of the 20 Coolest Identity Access Management and Data Protection Companies (3 years running)
DUNS 100 Best Tech Companies to Work for
Top 3 Big Data and AI Vendors to Watch in the 2023 BigDATAwire Readers and Editors Choice Awards
2024 Inc. 5000 list for the 4th consecutive year!
Shortlisted for the 2024 AI Awards in the category of Best Use of AI in Cybersecurity

At BigID, our team is the foundation of our success. Join a people-centric culture that is fast-paced and rewarding: you’ll have the opportunity to work with some of the most talented people in the industry who value innovation, diversity, integrity, and collaboration.

About the role

When a BigID enterprise customer hits a complex, high-impact issue in production, you’re the escalation point. As a Staff Client Support Engineer, you’ll find root causes, deliver fixes and workarounds, and advocate for customers with Engineering and Product. You’ll also raise the technical capability of our 25-person Support organization and influence product and system design.

What you’ll do

Work directly with customer stakeholders to diagnose and resolve complex issues in production environments.
Analyze logs, metrics, and product code to reproduce issues and identify root causes.
Deliver fixes, workarounds, and configuration guidance tailored to each customer’s requirements.
Coordinate across internal and customer teams to drive multi-party issues to resolution.
Partner with Engineering and Product Management to prioritize bugs, enhancements, and implementation improvements based on customer impact, using data and experience balanced against business constraints.
Share deep technical knowledge through documentation, training, and mentorship across Support and with customers.
Influence adjacent teams’ design decisions to support sound, system-wide architecture.

What you’ll bring

Experience

7+ years in IT, including 2+ years in a customer-facing technical role, ideally implementing products in enterprise environments.
Strong troubleshooting skills on complex software systems, with the self-direction to work hard problems through independently, starting from written and verbal descriptions from support teams, account managers, and customers.

Technical skills

Linux: hands-on installation, configuration, and management, including shell scripting, package managers (apt, yum), archiving tools, SSH/SFTP/SCP, NFS/SMB, and LDAP/Kerberos.
Containers: hands-on experience deploying and operating applications with Docker and Kubernetes.
Cloud: experience with AWS, Azure, or GCP.
Databases: working knowledge of SQL Server, Oracle, PostgreSQL, MySQL, or MongoDB.
Programming: proficiency in at least one language (Python, JavaScript, C++, C#, or Java), including writing scripts or code to diagnose issues and build workarounds. Experience in more than one is a plus.

How you work

Excellent written and verbal communication, with the ability to explain technical concepts to engineers and non-technical stakeholders alike.
Comfort managing competing priorities and switching between tasks without losing quality.

Nice to have

Bachelor’s degree in Computer Science, IT, or a related technical field (extensive relevant experience may substitute).
Graduate degree in a technical or business discipline.

We look for people who embody our values - Care, Do, Try & Shine.

Care - We care about our customers and each other

Do - We do what it takes to make a positive impact

Try - We try our best, and we don’t give up

Shine - We shine and make it our mission always to stand out

US Roles: The annual base salary range is $120,000-$140,000. Salaries will vary based on a candidate’s qualifications, skills, and competencies. Salary is just one component of our Compensation Philosophy. Variable/Bonus Compensation & Equity Incentives align with individual and company performance. We’re committed to creating a culture of inclusion and equality – across race, gender, sexuality, and disability – where innovation and growth thrive, every voice is heard, and everybody belongs. Learn more about us here.

Job Candidate Privacy Notice

Must be able to exercise independent judgment with little or no oversight.

BigID is an E-Verify Participant.

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