Jobs in the United States

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Added just now
Senior Product Manager, ClinicalAI Real-World Data (RWD)
Natera
Remote, United States
…and innovation for your users. You will partner closely with engineering, software quality, and clinical teams that consume the…
Added just now
GRC Analyst (Governance) - Global Industrial
USA MOT Motion Industries, Inc.
Birmingham, AL · Atlanta, GA
Typically requires a bachelor’s degree in computer science, software engineering, or a related field and three (3) to five (5) years of related experience or equivalent combination.
Added just now
GRC Analyst - Global Industrial
USA GPC Genuine Parts Company
Atlanta, GA
Typically requires a bachelor’s degree in computer science, software engineering, or a related field and three (3) to five (5) years of related experience or equivalent combination.
Added 1 min ago
Senior Production Planner
Manpower Engineering
Minneapolis, MN
Manpower Engineering is partnering with a leader in the steel manufacturing industry for a Senior Production Planner.
Added 1 min ago
Senior Technical Advisor
HDR
Lansing, MI · MI · Ann Arbor, MI · Grand Rapids, MI
Master’s degree or Ph.D. in Civil Engineering, Geological Engineering, Geotechnical Engineering, Mining Engineering, or a related field.
Added 1 min ago
Software Engineer II, Arene Applied Engineering
Woven by Toyota
Ann Arbor, MI
Arene Applied Engineering is a diverse team of engineers dedicated to helping Toyota build software defined vehicles utilizing the Arene platform and tools. Our work begins with a deep…
Added 1 min ago
Director - Network Infrastructure Security & Engineering
Employment Application
IL
Enterprise Network Infrastructure Security & Engineering is leading a bold transformation for United Airlines, infusing AI-driven automation, modern network infrastructure security, and…
Added 2 mins ago
LE
Controller
Loureiro Engineering Associates, Inc.
Plainville, CT
- $125,000 to $150,000 USD / year
Loureiro Engineering Associates is seeking a Controller to join our team in Plainville, CT. In this role, you will direct and administer the accounting and financial reporting operations of…
Added 2 mins ago
Lab Technician
ArcelorMittal
Portland · PORTLAND, TX
…analytical issues, and collaborates with Operations, Maintenance, Engineering, Environmental, and Quality teams to support plant…
Added 2 mins ago
North America Quality Leader, Power Conversion and Storage
GE Energy Power Conversion USA Inc.
United States
Process Governance: Develop, implement, and maintain quality processes to ensure engineering deliverables, project execution, and service supplied meet customer, regulatory, and internal…
Added 2 mins ago
Lead Forward Deployed Engineer (FDE)
Bounteous
Remote, United States
8+ years in software engineering and solution architecture, with significant client-facing or forward-deployed delivery.
Added 2 mins ago
Lead Robotics & Automation Engineer
GE Renewables Grid LLC
United States
…product quality, safety, and reliability. This role works across engineering, maintenance, operations, and IT teams to analyze processes, troubleshoot control systems issues, and deliver…
Added 2 mins ago
Gas Turbine Controls Development Engineer
GE Gas Turbines (Greenville) L.L.C.
United States
Develop and validate advanced gas turbine controls application software solutions in collaboration with multidisciplinary systems teams.
Added 2 mins ago
Lead Gas Turbine Controls Engineer
GE Gas Turbines (Greenville) L.L.C.
United States
Collaborate with multidisciplinary engineering teams to define and drive gas turbine (GT) control and accessory requirements.
Added 2 mins ago
GE
GE Vernova- Grid Engineering Internship - Summer 2027
GE Energy Management Services, LLC
United States
- $21 to $34 USD / hour
Degree focused in Electrical Engineering, Software Engineering, Software Engineering Power Systems, Computer Science, Computer Engineering, Computer Information Systems, Informatics,…
Added 2 mins ago
Lead Production Planning & Control
GE Energy Power Conversion USA Inc.
United States
Bachelor’s degree in engineering, Production Management, or a related field accredited university or college.
Added 2 mins ago
Lead Field Service Engineer – Automation
GE Energy Power Conversion USA Inc.
Remote, United States
Complex Troubleshooting: Serve as the primary on-site technical authority to diagnose, isolate, and resolve critical hardware/software failures in high-pressure environments.
Added 2 mins ago
Lead Field Service Engineer – Drives
GE Energy Power Conversion USA Inc.
Remote, United States
…systems. This role bridges the gap between field operations and engineering, ensuring our customers maximize the reliability, efficiency, and lifecycle value of their GE power conversion…
Added 2 mins ago
Lead Inspection Engineer - AMRT
GE Gas Turbines (Greenville) L.L.C.
United States
…standards across the network. You will partner with repair engineering, other AMRT special process teams, repair service centers, and quality teams to ensure airflow inspection solutions…
Added 2 mins ago
LN
Senior Project Manager
Luster National
San Francisco, CA
- $135,000 to $225,000 USD / year
Bachelor’s degree in civil engineering, mechanical engineering, electrical engineering, construction management, or related field, or equivalent combination of education and experience.
Added 2 mins ago
LN
Senior Project Manager
Luster National
San Francisco, CA
- $135,000 to $225,000 USD / year
Bachelor’s degree in civil engineering, structural engineering, construction engineering, construction management, or related field, or equivalent combination of education and experience.
Added 2 mins ago
LN
Senior Project Manager
Luster National
San Francisco, CA
- $135,000 to $225,000 USD / year
Bachelor’s degree in civil engineering, construction management, geotechnical engineering, mining engineering, or related field, or equivalent combination of education and experience.
Added 3 mins ago
IT Engineer
CentralReach
Holmdel, NJ
CentralReach is a leading provider of autism and IDD care software for Applied Behavior Analysis (ABA), multidisciplinary therapy, and special education. Trusted by more than 200,000 users,…
Added 3 mins ago
Systems Engineer 1
K Group Companies
Grand Rapids, MI
…requests and concerns, and installs and updates hardware and software components. This position is an entry point into the engineering team, with a focus on building hands-on technical…
Added 3 mins ago
Customer Support Engineer - Level 1
K Group Companies
Grand Rapids, MI
…queue with more structure and mentorship than a full systems engineering…

BigID

Staff Client Support Engineer

Remote, United States

$120,000 to $140,000 USD / year

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Job details

Pay: $120,000 to $140,000 USD / year
Posting language: English
Posted: Nov 6, 2026

Original job description

Who we are:

BigID is an innovative tech startup that focuses on solutions for data security, compliance, privacy, and AI data management. We're leading the market in all things data: helping our customers reduce risk, drive business innovation, achieve compliance, build customer trust, make better decisions, and get more value from their data.

We are building a global team passionate about innovation and next-gen technology. BigID has been recognized for:

BigID named one of Forbes America's Best Startup Employers 2026 - ranked #15 overall and #1 in Security
BigID named Hot Company in Artificial Intelligence and Machine Learning at the Global InfoSec Awards
Citizens JMP Cyber 66 List of Hottest Privately Held Cybersecurity Companies
CRN 100 list named BigID as one of the 20 Coolest Identity Access Management and Data Protection Companies (3 years running)
DUNS 100 Best Tech Companies to Work for
Top 3 Big Data and AI Vendors to Watch in the 2023 BigDATAwire Readers and Editors Choice Awards
2024 Inc. 5000 list for the 4th consecutive year!
Shortlisted for the 2024 AI Awards in the category of Best Use of AI in Cybersecurity

At BigID, our team is the foundation of our success. Join a people-centric culture that is fast-paced and rewarding: you’ll have the opportunity to work with some of the most talented people in the industry who value innovation, diversity, integrity, and collaboration.

About the role

When a BigID enterprise customer hits a complex, high-impact issue in production, you’re the escalation point. As a Staff Client Support Engineer, you’ll find root causes, deliver fixes and workarounds, and advocate for customers with Engineering and Product. You’ll also raise the technical capability of our 25-person Support organization and influence product and system design.

What you’ll do

Work directly with customer stakeholders to diagnose and resolve complex issues in production environments.
Analyze logs, metrics, and product code to reproduce issues and identify root causes.
Deliver fixes, workarounds, and configuration guidance tailored to each customer’s requirements.
Coordinate across internal and customer teams to drive multi-party issues to resolution.
Partner with Engineering and Product Management to prioritize bugs, enhancements, and implementation improvements based on customer impact, using data and experience balanced against business constraints.
Share deep technical knowledge through documentation, training, and mentorship across Support and with customers.
Influence adjacent teams’ design decisions to support sound, system-wide architecture.

What you’ll bring

Experience

7+ years in IT, including 2+ years in a customer-facing technical role, ideally implementing products in enterprise environments.
Strong troubleshooting skills on complex software systems, with the self-direction to work hard problems through independently, starting from written and verbal descriptions from support teams, account managers, and customers.

Technical skills

Linux: hands-on installation, configuration, and management, including shell scripting, package managers (apt, yum), archiving tools, SSH/SFTP/SCP, NFS/SMB, and LDAP/Kerberos.
Containers: hands-on experience deploying and operating applications with Docker and Kubernetes.
Cloud: experience with AWS, Azure, or GCP.
Databases: working knowledge of SQL Server, Oracle, PostgreSQL, MySQL, or MongoDB.
Programming: proficiency in at least one language (Python, JavaScript, C++, C#, or Java), including writing scripts or code to diagnose issues and build workarounds. Experience in more than one is a plus.

How you work

Excellent written and verbal communication, with the ability to explain technical concepts to engineers and non-technical stakeholders alike.
Comfort managing competing priorities and switching between tasks without losing quality.

Nice to have

Bachelor’s degree in Computer Science, IT, or a related technical field (extensive relevant experience may substitute).
Graduate degree in a technical or business discipline.

We look for people who embody our values - Care, Do, Try & Shine.

Care - We care about our customers and each other

Do - We do what it takes to make a positive impact

Try - We try our best, and we don’t give up

Shine - We shine and make it our mission always to stand out

US Roles: The annual base salary range is $120,000-$140,000. Salaries will vary based on a candidate’s qualifications, skills, and competencies. Salary is just one component of our Compensation Philosophy. Variable/Bonus Compensation & Equity Incentives align with individual and company performance. We’re committed to creating a culture of inclusion and equality – across race, gender, sexuality, and disability – where innovation and growth thrive, every voice is heard, and everybody belongs. Learn more about us here.

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Must be able to exercise independent judgment with little or no oversight.

BigID is an E-Verify Participant.

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